All reviews

Rating Breakdown

  • 5
    100% (218 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 79% (173)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 15, 2025

The Account Editor app is a must have. It gives customers the ability to manage their orders and allows for post-purchase upsells and changes like no other app we've found to date. If you are looking to improve your customer experience and engagement and also increase your AOV, this app is the way to go.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 15, 2025

This app is awesome! It is very easy to use and the support we have received has been great. The upsell feature is awesome.

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

The app works well for its intended use and empowers customers to correct their own mistakes. It has positively impacted our business, and I like this app.

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

Really helpful app. Easy to use and has saved us time on the support side. Customers appreciate having the option to make changes, and it’s been working well so far. Definitely worth checking out!

Using app

9 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

July 14, 2025

Help me get some issues fixed. Called in to speak with "Tom" and he advised me on some issues and how to resolve

Using app

2 minutes

Total reviews

4

Average rating

4.8

5 / 5 Share

July 10, 2025

Gotta say I have used these folks in the past and they actually built our site for us. Any modification, tweak or anything we needed they have come through with shining colors. One thing for sure is they will make sure everyone is on the same page and everything is tested prior to pushing live!

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

Excellent App! Very Helpful! and Quick support!.

Store

RC Test

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

Account Editor lets our customers update their orders easily after checkout—like changing variants or fixing shipping details—without reaching out to support. It's reduced our support tickets and improved customer experience. Simple setup, great support!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2025

Great app, really like it.

Using app

1 minute

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2025

Looks promising, surely a great service to help customers modify their order.

Using app

5 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

July 8, 2025

The Support and Alan helped us out whenever we faced any issues and the overall support experience was very nice so I am dropping these 5 stars specifically for the support experience.

Using app

1 minute

Total reviews

3

Average rating

3.7

5 / 5 Share

July 8, 2025

This app has really helped getting my shop/website sorted out and able to launch my business!

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2025

Fantastic app that is incredibly helpful to a small business owner. Customer service & support is beyond the best! Definitely recommend this app if you want a successful business.

Using app

6 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

July 3, 2025

Excellent app!We Love it!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2025

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2025

Navigating through Account Editor is a breeze. The layout is clean, and all the features are easy to find. Whether it’s managing order editing timeframes or setting up cancellation rules, everything is right where you need it. Highly recommended!

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2025

AE: Order Editing & Upsell has been a game-changer for our store. The app makes it super easy to edit orders and upsell to customers, all in just a few clicks. The support team is also fantastic—very responsive and always willing to help. Highly recommend this app to anyone looking to boost sales and streamline order management!

Using app

1 minute

Total reviews

7

Average rating

5.0

5 / 5 Share

June 27, 2025

We've been using AE for a while now and it's been incredibly helpful in streamlining our post-purchase experience. The ability to edit orders and offer upsells after checkout has not only improved our customer satisfaction but also increased average order value. The interface is user-friendly, and the app integrates smoothly with our existing Shopify setup. Support has been responsive whenever we've had questions. Highly recommend it for stores looking to boost post-purchase engagement.

Using app

1 minute

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2025

AE: Order Editing & Upsell has been a great addition to our Shopify store. The ability to let customers edit their orders after checkout has helped reduce support requests and improved customer satisfaction.

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

We've had a great experience using AE: Order Editing & Upsell. The app provides a smooth and intuitive interface that allows customers to easily edit their orders post-purchase—something that significantly improves user experience and reduces support overhead.

Using app

2 minutes

Total reviews

2

Average rating

5.0