AE: Order Editing & Upsell
Let shoppers edit orders, edit address, cancel order, & upsell
Rating
5.0
feedback
218
chart
#1,013
All reviews
Review RSS Feed
Aug. 15, 2025
I recently installed this app and it works exactly as promised. The interface is clean, easy to use, and it delivers the features I needed without any issues. Special thanks to Tom for the quick and professional support — he went above and beyond to help me with my task and made sure everything was running perfectly. Highly recommended for anyone looking for a reliable Shopify app and exceptional customer service.
Using app
2 minutes
Total reviews
3
Average rating
5.0
Aug. 14, 2025
Love how customizable AE is. From editing windows to shipping recalculations, it fits our flow perfectly.
Aug. 11, 2025
It's a very intuitive application for the customers to use and the setup process was not very difficult even when we faced some issues setting up the order modification timeframe support team was quick to respond and help us out.
Aug. 6, 2025
They were awesome in finding my problem in my Shopify store! I had tried everything using AI and never got anywhere. Tom was able to fix the problem very quickly!! Would recommend to anyone.
Aug. 5, 2025
I was looking for a way to allow my customers to edit mistakes in their orders. That is when I came across Account Editor. It turned out to be exactly what I was looking for, and the upselling feature is a great bonus. The account editor team was really helpful whenever we faced any issues. I highly recommend this application to all merchants.
Aug. 5, 2025
Aug. 4, 2025
We onboarded Account Editor to reduce inquiries about incorrect shipping addresses and after using the application with our store we got almost 0 support tickets related to incorrect details filled by the users, we are yet to integrate any of its other features in our store but they look promising too.
Aug. 4, 2025
This functionality should be natively available with shopify, but this app has been super helpful and the support has been on point, people who are looking for an on-point post-purchase management solution should try this application.
July 31, 2025
July 30, 2025
The app works well on its intended use and gives power to customers to edit their own mistakes it has impacted our business positively and I really like this app.
July 29, 2025
Using the Account Editor application with our shopify store has reduced the burden on our support team, they no longer have to worry about tickets related to incorrect details filled in by the customers this has proved to be a game changer for our business.
July 29, 2025
This is a fantastic app and a must have, it allows more user-control and allows you to have less changes and customer service to have to deal with. I would highly recommend.
July 23, 2025
We've been using Account Editor for a while now, and it has significantly streamlined our post-purchase workflow. The app makes it incredibly easy for our customers to edit their orders after checkout whether it's changing an item, updating the shipping address, or requesting cancellations. The interface is clean and user-friendly, and the setup process is straightforward with helpful guides :)
July 17, 2025
This application has saved us a lot of hours that would have otherwise gone to manually editing wrong details on customer orders, this app is a lifesaver highly recommend it.
July 15, 2025