AE: Order Editing & Upsell
Shopify App for Order Editing & Reducing Cancellations | AE
Rating
5.0
feedback
211
chart
#947
All reviews
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Aug. 5, 2025
I was looking for a way to allow my customers to edit mistakes in their orders. That is when I came across Account Editor. It turned out to be exactly what I was looking for, and the upselling feature is a great bonus. The account editor team was really helpful whenever we faced any issues. I highly recommend this application to all merchants.
Aug. 5, 2025
Aug. 4, 2025
We onboarded Account Editor to reduce inquiries about incorrect shipping addresses and after using the application with our store we got almost 0 support tickets related to incorrect details filled by the users, we are yet to integrate any of its other features in our store but they look promising too.
Aug. 4, 2025
This functionality should be natively available with shopify, but this app has been super helpful and the support has been on point, people who are looking for an on-point post-purchase management solution should try this application.
July 31, 2025
July 30, 2025
The app works well on its intended use and gives power to customers to edit their own mistakes it has impacted our business positively and I really like this app.
July 29, 2025
Using the Account Editor application with our shopify store has reduced the burden on our support team, they no longer have to worry about tickets related to incorrect details filled in by the customers this has proved to be a game changer for our business.
July 29, 2025
This is a fantastic app and a must have, it allows more user-control and allows you to have less changes and customer service to have to deal with. I would highly recommend.
July 23, 2025
We've been using Account Editor for a while now, and it has significantly streamlined our post-purchase workflow. The app makes it incredibly easy for our customers to edit their orders after checkout whether it's changing an item, updating the shipping address, or requesting cancellations. The interface is clean and user-friendly, and the setup process is straightforward with helpful guides :)
July 17, 2025
This application has saved us a lot of hours that would have otherwise gone to manually editing wrong details on customer orders, this app is a lifesaver highly recommend it.
July 15, 2025
July 15, 2025
The Account Editor app is a must have. It gives customers the ability to manage their orders and allows for post-purchase upsells and changes like no other app we've found to date. If you are looking to improve your customer experience and engagement and also increase your AOV, this app is the way to go.
July 15, 2025
This app is awesome! It is very easy to use and the support we have received has been great. The upsell feature is awesome.
July 15, 2025
The app works well for its intended use and empowers customers to correct their own mistakes. It has positively impacted our business, and I like this app.
July 14, 2025
Really helpful app. Easy to use and has saved us time on the support side. Customers appreciate having the option to make changes, and it’s been working well so far. Definitely worth checking out!
July 14, 2025
Help me get some issues fixed. Called in to speak with "Tom" and he advised me on some issues and how to resolve
July 10, 2025
Gotta say I have used these folks in the past and they actually built our site for us. Any modification, tweak or anything we needed they have come through with shining colors. One thing for sure is they will make sure everyone is on the same page and everything is tested prior to pushing live!
July 10, 2025
Account Editor lets our customers update their orders easily after checkout—like changing variants or fixing shipping details—without reaching out to support. It's reduced our support tickets and improved customer experience. Simple setup, great support!
July 8, 2025
Looks promising, surely a great service to help customers modify their order.