AClone: Backup & Duplicate

May 24, 2023

I tried this app twice. The first time, couldn't do the backup because always got a code error, and had to contact customer support. After a while they fixed it. But didn't convince me to pay every month $60 for something that doesn't work properly. After a few months, I tried again, paid again, and the same, when I try to export the site, I get an error code saying that I need to contact support. Even when I try to import the theme in the other website, I get errors too. I contacted them asking for a refund or solution and they never responded. Will file a claim with Shopify. Update: after a week, Shopify's customer service involved, got a response and they refunded the money.