ActiveCampaign Marketing
ActiveCampaign has received mixed reviews from users. Some customers have expressed frustration with the pricing, customer support, and technical issues such as billing problems and slow page loading times. There are complaints about the difficulty in canceling accounts and the lack of transparency in the company's policies. On the positive side, users appreciate the integration with Shopify, the automation features, and the ability to track customer behavior and engagement. The CRM capabilities and email marketing tools are praised for their effectiveness and ease of use. Overall, while some users have had negative experiences with ActiveCampaign, others find it to be a powerful tool for marketing and customer communication.
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STAY AWAY FROM ActiveCampaign!!! I was a customer for over 3 years. Let me tell you this is a weak product from a bloated company that does not care about their customers. It is extremely hard to cancel your account and they use all the tricks in the book to take advantage of customers and hide behind fine print policies. This product costs waaaaaaay too much for what they can do. It was ok when there weren't many other options for email but now you are just flushing your $$$ down the drain. I was finally able to cancel and now am just using shopify email which has pretty much all the same features and automation that is FREE. It is ridiculous these guys are still in business. Don't waste your money on ActiveCampaign. It's like climbing on a sinking ship that doesn't have any life rafts.
Zwei Wochen nach der Migration, hat Active Campaign der Preis verdoppelt. Es verspricht viel, lässt aber sehr zu wünschen übrig. Der Support ist oftmals nicht informiert, dauert oftmals bis zu einer Woche, bis sie antworten. Und dann haben sie oft auch keine Lösung parat. Die Software hat etliche Bugs und Fehler. Die Ladezeiten der Seiten ist extrem lang. Wir haben dann auf den Enterprise Plan gewechselt (Preis: +350 USD / Monat) und auf unseren "Dedicated Support Manager" gehofft. Allerdings weiß niemand etwas von dieser Position. Statt dessen chatten wir weiterhin mit Bots und First Level Support Mitarbeitern. Am liebsten würde ich Active Campaign sofort kündigen und zur Konkurrenz wechseln. Allerdings haben wir erst im September den langwierigen Onboarding-Prozess abgeschlossen und haben jetzt keine Ressourcen frei, um die Migration zu machen. Active Campaign: Eine große Enttäuschung und ein großer Fehler für uns.
We have a lot of problems with this basic and non configurable integration.
Hi, We'd be grateful to learn more about your experience directly and see how we can help you with this integration. We have not been able to locate your contact info based on the information provided here, but we would be grateful if you could reach out to [email protected] with this direct concern so we can work to help resolve. Thank you! -The team at ActiveCampaign
We have been waiting 4 months for our SMS Registration... 6 customer service later we are left with no choice but to switch our provider back to Klavio. If your company name is a DBA, then this tool is not for you. You will be required to advertise your business as your parent company.
This software is amazing. Since moving over from MailChimp, we have had some Great success. And the CRM is very helpful as well.
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