All reviews

Rating Breakdown

  • 5
    79% (308 ratings)
  • 4
    13% (49 ratings)
  • 3
    3% (11 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (16 ratings)
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4 / 5 Share

April 21, 2024

The integration was easy to set up and we've been pleased with how it's integrated into our existing workflows before we added a branch to our business by way of using Shopify. I know we've only just scratched the top of the iceberg on this integration, there hasn't been the time to go through the various support articles to see how we can maximise the effectiveness of this integration. (Please note I have been offered a gift voucher for writing a review but was in no way encouraged to change my opinion of the integration and application - it just motivated me to actually do it!)

Using app

18 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 10, 2023

Loved my onboarding process with ActiveCampaign. I have never had such quality service and attention during an onboarding. I am excited to see what features they keep developing, specifically improvements in reporting.

Using app

9 months

Total reviews

6

Average rating

4.8

4 / 5 Share

Oct. 13, 2022

Was able to integrate Shopify and ActiveCampaign to transfer contacts and trigger automations. Email Designer is really well built but can be slow and buggy sometimes.

Store

Noots

Using app

10 months

Total reviews

4

Average rating

3.8

4 / 5 Share

Sept. 19, 2022

Active campaign has been very useful tool to integrate into our website to be our main CRM tool. For smaller businesses it is a great tool at an affordable price. We will continue to use Active to help grow our national footprint while following up with customers.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 9, 2021

I haven't used the App, but we have ActiveCampaign integrated with our Shopify for a year or so. I've enjoyed all the functionality of the campaigns, automations, forms, tagging, and integrations with Shopify and other software we use. There's some things that frustrate me about ActiveCampaign, like the limitations with the forms on the pages you can create within the software. But we've learned to work around them!

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 9, 2021

We are using the AC app since 2 yrs, it works perfectly and allow us to automate all funnel strategy.

Using app

8 months

Total reviews

5

Average rating

4.0

4 / 5 Share

Nov. 11, 2021

I do really like the user friendly aspect of this app - The cost is indeed more expensive than our former MailChimp integration, so I am looking forward to learning more bells and whistles to help justifiy our bump in cost.

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 15, 2021

Links well with the Shopify store making triggers and automations simple. Would like to see more integration with products and collections similar to MailChimp though. Overall great customer service, and worth the price.

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 13, 2021

The automation builder in AC is extremely helpful and comprehensive. The email builder, however, is greatly lacking in features, creativity, customization, and ease of use. The tools are difficult to use, and it feels very cumbersome unless you have extensive coding knowledge/ability. The customer service on the team is great, the onboarding process was very supportive and helpful, and was tailored to our business specific needs. Overall, would recommend, but would really love to see some improvements on email!

Store

SUAY

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 11, 2021

We've been using Active Campaign for 2 years now and have had a great experience. It's definitely not the most popular or common ESP, so sometimes other apps we use don't have pre-built integrations, but for the price it's great! Friendly, knowledgable, and responsive product support via chat is a huge plus.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

Oct. 8, 2021

Ótimo, nos auxilia a nos comunicarmos melhor com nossos clientes e manter um relacionamento através de campanhas e automações. Plataforma muito intuitiva e de fácil manuseio.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 30, 2021

I've been with ActiveCampaign for a while, so I am happy with it and it has a lot of features that would be amazing to use, and it's helped me to grow my company through automated emails. The only thing I would note is that, I'm not a huge techy, so it can be difficult as I need the assistance of a developer to do some things. It could definitely be made more user friendly for people who are not so techy in terms of integrations, event setup, also having the ability to make emails much prettier and having more options. Basically, it seems to be one of the best out there in terms of capabilities, but just know that the setup and backend are not as simple to use as something like Shopify for example.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 1, 2021

Active Campaign is great – I love the functionality and how helpful their services are! I just wish this app weren't an extra cost on top of paying for both Shopify & Active Campaign alone. Thank you for this option though!

Using app

6 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 24, 2021

We love how easy the templates are to use and the creative designs that appeal to our customers. We appreciate the flow and funnelling.

Using app

About 4 years

Total reviews

4

Average rating

4.5

4 / 5 Share

July 29, 2021

In terms of B2C and B2B automation and interoperability with other platforms, ActiveCampaign is one of the best ESP options available! It borders on being a CRM as well, especially for smaller companies who can easily manipulate their data and contacts using workflows and automations. It’s deep link data connection to Shopify and Re:amaze make it incredibly valuable to our marketing and customer service teams. Really the only reason this doesn’t get 5/5 stars is for the pay to play email testing (should be included with certain higher level plans) and the poor asset management tool. They’ve since released the content manager tool which is elementary at best and two years too late. Now to get maximum benefit from that feature, we must go back and manage thousands of images. Metafield tags? Otherwise the deliverability of emails and robust nature of the platform have been very useful for us.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

July 29, 2021

This is a great and reliable application to send out your emails from. Just a little pricey. However, I highly recommend to those looking for an upgraded "CRM" system.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 27, 2021

We use this as our main CRM tool. We are able to segment our entire customer list based on what the customer does. for instance, if they buy certain coupon codes, discounts, upsells, down sells. If you keep all this data about the customer by tagging them, you can really tell a lot about the customers' behaviors and market to them the way they like. It's better sales for you and less annoying to the customers.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

June 22, 2021

I like this app for email marketing. I think its very user friendly. Sometimes a little complex but definitely worth trying.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

June 17, 2021

Great app, has all the basic automations needed to run our eCommerce campaigns. The user interface is very easy to use and that was very important to us.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

May 4, 2021

The more we use automation, the smarter is our job! Don't work hard anymore, but easier thanks to AC

Using app

8 months

Total reviews

1

Average rating

4.0