Logify
Track your shop's activities and admin logs
Rating
2.9
feedback
5
chart
#1,548
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
20%
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Less than a year
60%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, customers appreciate the support team's responsiveness in resolving issues and the usefulness of the app for checking system functionality and product updates. However, on the negative side, there are concerns about the lack of response from the customer service team, inconsistent functionality across multiple stores, and limitations in tracking staff activity and theme changes. Some users find the app to be lacking in features and not meeting their expectations for developer use.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 18, 2023
The support team contacted me and help me resolve some of the issues I was having with the app and now it's working great! Thank you again for your help, Hari!
Oct. 26, 2023
The app has some nice features, but could use some polishing. Additionally, I have several stores and the Staff Logs only work on about 50% of the stores. I have reached out to this app vendor multiple times and I haven't heard anything back. Dear Vendor, if you are reading this, please respond to your messages.
Thank you for taking the time to provide your valuable feedback. We truly appreciate your patience, and we apologize for any delay in our response, which was caused by the festive season. We just now replied you on your email, please check your inbox.
April 12, 2023
Not useful. Does not log all staff members activity. Also is useless for theme changes. We work with several developers across more than 20 Shopify sites and we were hoping we would be able to see specific changes, with code comparisons to see specifically what was changed and by whom, but all you see is that a theme was changed on such and such a date, nothing more. It doesn't tell you who changed it, nor what code was changed. Useless app for developers.
We appreciate your valuable feedback. The "staff logs" category designed to monitor staff activities, including those of the developers. At times, the functionality of staff logs might be affected when specific websites or URLs are restricted by corporate firewalls. Our application is not primarily intended for tracking developer activities though. We are dedicated to continuous enhancement of the application. Please feel free to explore the latest version of the app and let us know if it meets your requirement.
July 26, 2021
I've been using this app for 1.5 years now and we use it for checking how our system works with Shopify and if we are inserting the products correctly or updating wrongly. In my opinion is very usefull. Thank you
Dec. 15, 2020
Non existent customer service, have been messaging their live chat and also their contact form with not a single reply for weeks. I see no benefit or use for this app or developer
Hello Pupnaps, Thanks for sharing your review and feedback. We are extremely sorry that we missed your chat. We give high priority to our customer's experience. We will be sending an email shortly to help you with the issue you are having. ~Hari Das, Logify Support Team
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