All reviews

Rating Breakdown

  • 5
    97% (136 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 99% (138)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 29, 2022

I've been using their service for quite some time and so far the service is great and the support is responsive. The tracking numbers do sync as expected. It does what it says and whenever something goes wrong, their customer support is always there to back you up and provide you with the best resolution possible.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 25, 2022

Great Support! Helped us to integrate a lot of shippingnummbers to PayPal. We has a mistake in our Shopify system wich caused the import to PayPal to be wrong as well. Due to the quick support the problem could be solved easily.

Store

2bag.de

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2022

Amazing app and a great team. I contacted them about adding a custom checkout integration and within 3 days they developed and implemented this feature and now all trackings are being synced even with my custom setup. Hands down the most responsive and best app for tracking uploading. Can't recommend this app enough.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2022

It is a must have app so you don't have any issues with PayPal. It does what it is supposed to do so 5/5 from me!

Store

Griqos

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 10, 2022

We mainly use Uptrack to synchronise the tracking no. of Shopify orders to the PayPal automatically. The Uptrack is very useful and we don't need to input the tracking no. one by one in PayPal manually. PayPal will judge the dispute case based on the status in the link with tracking no. Thank you so much for Uptrack !

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

March 9, 2022

Uptrack is very easy to work with and their customer service is on point. I have never had any problems with their service!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2022

Set and forget. Since installing this app we never had to think about uploading tracking to PayPal again. Does its job perfectly with zero issues. Highly recommend.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

March 9, 2022

thank you for your service it help us to improve our tracking service with paypal and stripe. we are looking for longterm partnership

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

This app is amazing and wonderful. Have really helped a lot in synchronizing the tracking on Paypal. Helps to save a lot of time as they're all done automatically and without any miss. Definitely a must have app for all the fellow online retailers out there.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Uptrack has helped save hours and hours of work in synching tracking numbers to PayPal. This is a must have if your business accepts paypal payments. Their customer support is also terrific.

Using app

4 months

Total reviews

7

Average rating

3.0

5 / 5 Share

Dec. 23, 2021

Worked as intended for a very low cost. Highly recommend. It's not worth getting banned from Paypal.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

I was able to receive my payments quicker and have my new shop verified sooner using this app! It was very helpful for as a new business owner.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

App works perfectly. It uploads all tracking info to your Paypal account automatically, saving time. This will also help with Paypal holds. Definitely recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2024

Very good and helpful app. It is the app you need to Sync your Shopify tracking numbers to PayPal with no issues. Also, I would like to thank Shruti for the help I got.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

Excellent app and technical support. They resolved important bugs quickly. A great team, very professionals. We definitely recommend it.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2021

Been using this for more than 6 months now. One of the most important and best apps here. Very trust worthy and I am rest assured that all my tracking numbers are being updated to Paypal. Very easy to setup and the best paypal tracking uploader :D

Using app

11 months

Total reviews

9

Average rating

4.6

1 / 5 Share

Aug. 1, 2021

Used to be a great app, now it doesn't work at all. Only a few orders synced, with the wrong information, a total mess. Contacted support via email, chat, shopify, no answer. DO NOT INSTALL

Using app

6 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Thanks for your comments, however, I can see you installed our app on 26th July and have already uninstalled it. I have talked with the support agent and checked myself we have not received any support request from your store name within the time period your app was installed. Regarding the functionality, our app is running fine already. Also as per your claim, few orders synced with wrong information are totally impossible to occur, as Uptrack only syncs tracking after matching them with PayPal or Stripe respectively. If they do not match, it does not sync it at all. Please let me know on which email you contacted our support and what is you support chat ticket number, so I can help you with the issue. Thank you! Update- Found your ticket on chat support, as explained by the chat support agent, we do not support Carthook, only OCU is supported. Thanks again!

5 / 5 Share

May 17, 2021

Fantastic app! PayPal was holding £10,000's of our funds until we started using Proveway. Genuinely haven't had a hold in the 3+ months since. Thank you!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 31, 2021

Brilliant app. Automatically updates paypal with delivery tracking saving us hours. Intuitive setup in minutes and works seamlessly. I now dont have to wait weeks for PayPal withdrawals. very pleased

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2021

Amazing app and stellar customer support. They were so kind that they even implemented a feature that I needed to keep me as a customer. Can't recommend them enough, amazing team! I wish much success to you guys, thank you so much!

Using app

4 days

Total reviews

20

Average rating

5.0