Adeagle: Get Traffic • AI Ads

We're really sorry to hear about your experience and that you ran into these issues while trying out our app. Our support team has already reached out to you by email to offer direct help with configuring the banners on your website. We'd be very happy to walk you through the setup step by step and make sure everything works exactly as expected. Sometimes, small issues like edits not saving or temporary crashes can occur due to browser cache or theme conflicts, but we can quickly fix those once we take a look together. We genuinely care about helping every merchant succeed, so please don't hesitate to reply to our email — we'll gladly assist you and make sure your campaigns run smoothly. — The Adeagle Team

Thank you for sharing your feedback. I'm truly sorry to hear that you didn't see the results you were hoping for with Adeagle. I completely understand how frustrating it can be to invest time and money and not see sales in return. While our platform is built to bring relevant traffic, it's not always possible to achieve a positive ROI for every vertical or store immediately. Campaigns usually require testing, tweaking, and optimization (e.g. adjusting categories, creatives, or targeting) before they reach their best performance. That said, we recognize your experience hasn't met expectations. Our support reached out to you to refund you for the last month's charge since you weren’t satisfied with the service. We appreciate you giving Adeagle a try and wish you the best of success with your store going forward.

Hi Jakob, Thank you for your review and for openly sharing your experience - we truly appreciate the feedback. We've been in direct contact with you over email and have been actively investigating the issue you reported. It turns out that one of our ad network partners had some temporary technical problems, which caused inconsistencies in how traffic was tracked. On top of that, part of the issue was also due to the ad network running internal checks on the campaign. This included automatic systems clicking the banners to inspect how your product pages load and look - a standard procedure used to ensure quality and functionality. These checks were unfortunately counted as clicks on our side, but didn't show up in Shopify Analytics since Shopify filters out this kind of non-customer traffic. That's completely understandable on their part, and we should've filtered those clicks out as well. That was a mistake on our side, and we're already making improvements to avoid reporting this kind of traffic in the future. As for the general difference between our numbers and Shopify's: a single person can click several products in your ad, which may show as multiple clicks in Adeagle, but still appear as one visit in Shopify, as this is the same session of a particular user. This is expected behavior, though we're always happy to explain the differences and improve how we display data. We also want to clarify that we never said "don't trust the numbers in Shopify." Our goal was simply to explain the tracking differences and offer help understanding them. We completely understand your frustration and have already offered a full refund. Thanks again for working with us on this, and if you decide to give Adeagle another try in the future, we'd be more than happy to have you back. Bart Founder @ Adeagle