Gina LaRue Designs LLC review for AdRoll Marketing & Advertising

1 / 5

Oct. 4, 2023

I dont like it. It doesn't help and im trying to get rid of it and stop being charged but it seems they hide stuff so u cant opt out of it.

Using app

18 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Thank you for sharing your experience with AdRoll. I'm sorry to hear that it hasn't met your expectations, and I want to assure you that I'm here to assist you in resolving any concerns you have. Upon reviewing your account, I noticed that no campaigns were created, and there were no social channels connected. Additionally, I could see that the charges were indeed related to your active subscription, which was promptly canceled on the same day you requested it. I've also sent you an email with all the details regarding the charges and concerns you have raised, as we take them seriously. I'm eagerly awaiting your response and am more than happy to address any questions you may have about what you believe could be unclear or hidden. Looking forward to hearing from you. Warm regards, Tatiana

AdRoll Marketing & Advertising for Shopify
AdRoll Marketing & Advertising
4.1 star
498 reviews

AdRoll + Shopify: Run Ads on Google, TikTok, Meta &...

Developer
Shopify App Store