3V Gear review for AdRoll Marketing & Advertising
July 30, 2020
We have used AdRoll for a few years now and have kept them between moving from Magento to BigCommerce and now Shopify. The experience is much better with Shopify and it was very easy to install. We use AdRoll almost exclusively for retargeting our web customers. I like that we can have all of our retargeting ads (web and Facebook/Instagram) all in one place. I have only had to use their customer service a few times and they were easy to work with and insightful. The last customer service person I spoke with actually reviewed some of the ads we were running, which had nothing to do with the problem I was having, and gave me some recommendations to make the ads better. It was nice to have someone that actually was interested in us being more effective and profitable. We will continue to use them in the future.
Hello there, This is Ewa from AdRoll's Marketing team. Appreciate your feedback! I’m very glad to hear that we’re getting things right. You mention that the platform is easy-to-use and the Shopify integration is easy to install, that is great to hear! Feel free to email my team directly at [email protected] if you’re open to discussing more! Cheers, Ewa
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