KOK Auto Parts review for AdRoll Marketing & Advertising
July 2, 2022
The worst app ever No support No answer!! Why you did this app if you wont work on it??!! you cost me lots of money for nothing you just waste my money, total scam!
Hello there, This is Ewa from AdRoll's Customer Support Team. Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. We have investigated the history of contact with the email address associated with your AdRoll account and noticed that the account administrator, Leah, has contacted us once, yesterday via the Live Chat - the conversation was handled by one of our Customer Support Agents, Joshwin. The chat was about the authorization and the chat transcript along with the follow up email was sent to Leah right after the chat. Could you please check your inbox? For your convenience, let me share the ticket number for reference: 1515022. If you have time, I’d love to follow up with you to understand the improvements needed to earn your recommendation. Feel free to email our Marketing team directly at [email protected] if you’re open to discussing more. You're always welcome to reach out to the Customer Support at help.adroll.com, we'll be more than happy to help. Thank you, Ewa
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