AdScale AI Ads Meta/Google Ads for Shopify

AdScale AI Ads Meta/Google Ads

Get AI ads & Agentic ad creatives on Google Ads...

Rating

4.7

feedback

359

Reviews

chart

#4,995

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    35%
  • Less than a year
    53%
  • More than a year
    6%

Reviews Summary

The reviews for the AdScale Shopify App are mostly positive, highlighting the effectiveness of the platform in improving ad performance and providing excellent customer support. Users appreciate the personalized assistance they receive from team members like Nicole, Katlyn, Idan, and Kseniya. The AI-driven automation and optimization features are praised for delivering results and simplifying the ad management process. However, some users have mentioned minor glitches in the software and issues with customer support responsiveness and effectiveness. Overall, the app is commended for its user-friendly interface, clear communication, and ability to enhance ROAS and CPA for businesses.

Highlights

Positive feedback on personalized customer support and assistance from team members like Nicole, Katlyn, Idan, and Kseniya
Praise for the AI-driven automation and optimization features leading to improved ad performance
Minor glitches in the software and issues with customer support responsiveness and effectiveness

Rating Breakdown

  • 5
    92% (331 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (17 ratings)

Reviews with Text

  • 99% (355)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 20, 2026

I do not recommend, it's pretty diabolical that they have no support available for over 24 hours since their subscribtion starts at 150$ a month! I don't know how do they have such reviews, they looks fake. but my experience it's really bad, nothing works, very badly made platform and no one there to support you. I DO NOT RECOMMEND!

Store

Floena

Using app

About 17 hours

Total reviews

3

Average rating

2.3

1 / 5 Share

April 16, 2026

AdScale has completely lost my trust over a marginal financial mistake. I have uninstalled the app and strongly advise others to be extremely careful. During my onboarding session, an AdScale agent demonstrated how to set up a Meta campaign but pushed it live entirely without my approval. This error resulted in unauthorized ad spend being charged to my account. When I contacted support, they acknowledged the situation but refused to refund the money, hiding behind the fact that the actual billing went through Meta. Even though the mistake was exclusively triggered by their agent on their platform, they refused to take true financial responsibility for their error. If a platform's onboarding process can spend your money without your consent, and the company won't reimburse you for their own mistake, they cannot be trusted. I have uninstalled the app and strongly advise others to be extremely careful.

Using app

6 days

Total reviews

3

Average rating

3.7

5 / 5 Share

April 14, 2026

I don't know how to describe my feelings.. I am so happy that I can't express it.. At first, I was angry because when a problem happened, I didn't find a direct response from support and I discovered that the matter was related to the country's seasonal holidays... Another thing, I hope that anyone using the app pays attention to their personal mistakes while creating ads... More changes... more edits... creating new ads affects the ads negatively in general, and instead of taking a short time for approval and review, with many edits it will take longer.. In fact, the app is absolutely wonderful.. Catalog ads, images, and videos work perfectly.. One of the best apps I have used so far.. I recommend everyone work with them because they are truly wonderful in dealing with people and have very high morals. I don't even know why I was angry.. Thank you very much, I wish you success, and may we always succeed through you.

Store

IVORYNN

Using app

27 days

Total reviews

17

Average rating

3.9

5 / 5 Share

March 24, 2026

So far so good! We had a large option of products and Katlyn was a massive help. We are 2 weeks in and have seen more results from our ads then when we had someone else running them. Excited to see how sales expand over the coming months.

Using app

19 days

Total reviews

7

Average rating

4.4

4 / 5 Share

March 18, 2026

Where do I start. First off ROAS is crazy, never seen anything like it. Second and actually the real reason UI love it - NICOLE, what a legend. Best support I've ever had on any app. She's in the chat, I feel like I know her. We had our meta account disabled (weird annoying reason) and Nicole ot our ai ads back up and running in no time, she's incredible. I'd poach her if I could. She makes it! (only 4 stars because there's a couple of tiny glitches in the software I don't love)

Using app

5 months

Total reviews

3

Average rating

4.7

All reviews

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