AdScale AI Ads Meta/Google Ads
Get AI ads & Agentic ad creatives on Google Ads...
Rating
4.7
feedback
364
chart
#4,953
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
4%
-
Less than a month
35%
-
Less than a year
53%
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More than a year
6%
Reviews Summary
The reviews for the AdScale Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the clear and easy-to-understand dashboard, helpful and knowledgeable support from team members like Nicole and Katlyn, and the effectiveness of the AI in improving ROAS. Users appreciate the platform's ability to simplify the process of running ads and provide real and verifiable analytics. On the other hand, negative feedback revolves around issues such as disappointing ROAS results, lack of relevant support, unauthorized ad spend in different regions, and delays in response times from the support team. Some users also expressed concerns about financial mistakes and billing issues.
Highlights
All reviews
May 7, 2026
Thank you Adscale! We've been able to extend our buying season, acquire new customers, and create ad carousels that actually convert for us. Our account manager Bryan Crabill has been nothing short of fantastic! We trust his judgement about the market and the platform. Bryan has been attentive to our portfolio, offering insider insight, bumping up or scaling back budget as needed, and has incorporated our feedback week over week. Foxy will be recommending Adscale - and Bryan! - to anyone who might benefit from their services.
May 5, 2026
Adscale is delivering the results that meet our expectations. Kseniya has been managed our campaigns well based on our company goal. I look forward to continuing the collaboration with them to achieve our goals.
April 30, 2026
We have had a very disappointing experience with AdScale. Due to a hack/security issue connected with AdScale, our Google Ads account has been suspended since 21 April 2026, and our ads have not been active since then. Because of this breach, a fraudulent company spent around $1,000 through our account, and we are now being made to pay for it. This happened because AdScale’s server was hacked, yet we have not received proper support or accountability from their team. This has seriously affected our business, but the support from AdScale has been extremely poor. We requested a Google Meet twice to discuss the issue and understand what could be done, but they did not arrange a meeting or provide proper hands-on help. Instead, we were left to deal with the problem on our own. We expect AdScale may try to make excuses for this, but we have the full email trail to prove our repeated requests for help and the lack of proper support from their team. For an issue this serious, especially when it impacts ad accounts, business revenue, and causes fraudulent charges, we expected much better communication, accountability, and urgency. Unfortunately, we felt completely unsupported during the entire process. I would not recommend this app unless their support and response to critical issues improves significantly.
April 28, 2026
I've been advertising on the Meta and Google for a few years and have always struggled to understand and have a clear analysis on the data. Came across AdScale and download the free trial.. Its dashboard was so clear and easy to understand what was happening with my ads, Nicole has been amazing and helping me get the best out of the platform. looking forward to scaling up!
April 28, 2026
Very disappointing ROAS. Only the first 10 days showed good traffic and acceptable performance; after that, results dropped to below 170%. They created campaigns in other countries and are sending traffic from Russia, China, and other regions, while we operate only in Sweden. This is not aligned with our business goals. Do not waste your time and money.
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