AdScale AI Ads Meta/Google Ads for Shopify

AdScale AI Ads Meta/Google Ads

Get AI ads & Agentic ad creatives on Google Ads...
Developer
AdScale
Rating
4.6
Feedback
370
Reviews
Chart
#3,012
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

AdScale has received mixed reviews from users. Positive aspects include the ease of use and effectiveness of the app in optimizing campaigns and providing insights. Users appreciate the AI capabilities that help in managing ads and improving sales. The customer support, particularly from individuals like Nicole, Bryan, and Katlyn, has been highlighted as exceptional, with users praising their knowledge and assistance. On the other hand, negative reviews mention issues such as unauthorized budget increases, lack of meaningful optimizations, and challenges with customer service responsiveness. Some users have expressed concerns about the app's billing practices and the handling of mistakes by the support team. Overall, AdScale seems to offer valuable features for ad management but may have room for improvement in certain areas like communication and billing transparency.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 4%
Less than a month 35%
Less than a year 53%
More than a year 6%
All reviews
5 / 5 Share
June 5, 2026

We’ve been using AdScale for nearly two years, currently for our Meta ads, and the results have been excellent. Our ROAS has improved significantly, moving from an average of around 300%–350% to 400%–450%. What I appreciate most about AdScale is not only their strong AI and technology platform, but also the ongoing strategic thinking behind the account. The team is always hands-on, proactive, and willing to test new strategies and campaigns to keep improving performance. We’ve also had a few technical issues along the way, and their technical team was fully on top of them and worked quickly to get everything resolved. If you’re looking for profitable growth, strong support, and peace of mind, AdScale is a great long-term partner. Highly recommended.

Store Using app Total reviews Average rating
VMAT 10 5.0
1 / 5 Share
June 2, 2026

I had a very disappointing experience with AdScale. The platform burned through my advertising budget much faster than expected while delivering very poor conversion results. The AI optimization capabilities are heavily marketed, but in my experience the AI was not nearly intelligent enough to justify the cost. The pricing is extremely expensive compared to the value provided. Despite giving the platform enough time and budget to optimize, the performance remained weak and the return on ad spend was far below expectations. Instead of improving profitability, it felt like the system was accelerating ad spend without generating enough sales to support it. What made the experience even more frustrating was the quality of customer support. Response times were slow, assistance was limited, and I did not receive the level of guidance or problem-solving support I would expect from a premium-priced platform. Overall, I found AdScale to be overpriced, with weak AI capabilities, poor conversion performance, and disappointing customer support. Based on my experience, it was difficult to achieve positive results, and I would be very cautious before investing significant advertising budget into this platform.

Store Using app Total reviews Average rating
Kotart 2 1.0
5 / 5 Share
May 28, 2026

AdScale is great! I feel like it is very low-maintenance marketing, which is great for our business. I can trust that the app is doing what it should on the backend without having to constantly monitor it. Also, Nicole has been a great help with everything and is so pleasant to talk to! Highly recommend

Store Using app Total reviews Average rating
Old Town Soap Co. 7 months 19 4.9
4 / 5 Share
June 1, 2026

I have been trying for over a month, and this has been completely worthless. In my opinion, this service provides no real value. The 5-star reviews honestly seem fake. There have been virtually no AI optimizations apart from minor budget adjustments and generic AI-generated text. No proper testing, optimization, or meaningful adjustments have been done. This has been a ridiculous waste of money, time, and resources. Unfortunatelly I do not recommend. The CS seems sweet and kind once you reach them, but thats all.. No results, it's just a bitter-sweet advertising too good to be true. So no worth the hassle and money.

Store Using app Total reviews Average rating
Floena About 1 month 4 2.0
1 / 5 Share
May 19, 2026

I highly suggest to not to use this app.. if You dont want to waste your time and money please avoid this app.. I have been using it for past 45 days one day its incrase budget automatically to $30000k while i was sleeping i lost all my money now! and their customer service haha i tried to contact to them for past two weeks .. there is some ai reply only! i dont know how i can recover from this lose! please avoid this app! dont just see high review and fall for it .. ..

Store Using app Total reviews Average rating
KWAN YEE GOR 28 days 2 3.0
Developer Reply

Hi, We're sorry to hear that you had a frustrating experience. After reviewing your account, we'd like to clarify a few important points: 1. Your campaigns were active for a total of 18 days, which is a relatively short period for the platform's optimization algorithms to gather sufficient data and deliver stable results. 2. We identified dozens of campaigns that you created - the system  recommended to decrease this number to help improve performance. Unfortunately, these recommendations were not implemented.Our records do not show spending anywhere near the amount mentioned in your review. 3. Our support team reached out multiple times to offer assistance and review your account setup, but we did not receive a response. 4. Dozens of orders were generated due to the ads created and with the proper adjustments of the campaigns your results would have improved We understand that advertising performance can be disappointing when results don't meet expectations, and we genuinely wanted to help optimize your campaigns. Our team remains available and would be happy to review your account together and discuss any concerns regarding campaign setup, spend, and performance.Please feel free to contact us directly, and we'll do our best to assist. The AdScale Team

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