All reviews

Rating Breakdown

  • 5
    92% (336 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (19 ratings)

Reviews with Text

  • 99% (362)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2026

Thank you Adscale! We've been able to extend our buying season, acquire new customers, and create ad carousels that actually convert for us. Our account manager Bryan Crabill has been nothing short of fantastic! We trust his judgement about the market and the platform. Bryan has been attentive to our portfolio, offering insider insight, bumping up or scaling back budget as needed, and has incorporated our feedback week over week. Foxy will be recommending Adscale - and Bryan! - to anyone who might benefit from their services.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2026

Adscale is delivering the results that meet our expectations. Kseniya has been managed our campaigns well based on our company goal. I look forward to continuing the collaboration with them to achieve our goals.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

1 / 5 Share

April 30, 2026

We have had a very disappointing experience with AdScale. Due to a hack/security issue connected with AdScale, our Google Ads account has been suspended since 21 April 2026, and our ads have not been active since then. Because of this breach, a fraudulent company spent around $1,000 through our account, and we are now being made to pay for it. This happened because AdScale’s server was hacked, yet we have not received proper support or accountability from their team. This has seriously affected our business, but the support from AdScale has been extremely poor. We requested a Google Meet twice to discuss the issue and understand what could be done, but they did not arrange a meeting or provide proper hands-on help. Instead, we were left to deal with the problem on our own. We expect AdScale may try to make excuses for this, but we have the full email trail to prove our repeated requests for help and the lack of proper support from their team. For an issue this serious, especially when it impacts ad accounts, business revenue, and causes fraudulent charges, we expected much better communication, accountability, and urgency. Unfortunately, we felt completely unsupported during the entire process. I would not recommend this app unless their support and response to critical issues improves significantly.

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

April 28, 2026

I've been advertising on the Meta and Google for a few years and have always struggled to understand and have a clear analysis on the data. Came across AdScale and download the free trial.. Its dashboard was so clear and easy to understand what was happening with my ads, Nicole has been amazing and helping me get the best out of the platform. looking forward to scaling up!

Using app

8 days

Total reviews

6

Average rating

5.0

1 / 5 Share

April 28, 2026

Very disappointing ROAS. Only the first 10 days showed good traffic and acceptable performance; after that, results dropped to below 170%. They created campaigns in other countries and are sending traffic from Russia, China, and other regions, while we operate only in Sweden. This is not aligned with our business goals. Do not waste your time and money.

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

April 27, 2026

Katlyn has been very helpful in understanding how AdScale works. I have been using another platform for Meta ads and decided to use AdScale for the Google ads. I am surprised to see the amount of hits to the website from the these Ai Google ads from AdScale. I have been running the ads for less than 1 week. If it continues to increase my sales ROAS I will be moving the Meta side too.

Using app

11 days

Total reviews

5

Average rating

3.6

5 / 5 Share

April 27, 2026

So far (2 mos in), I'm VERY HAPPY! So many reasons. I've spent the past 10 plus years "Trying" to figure out Meta and Google. BIG PAIN!!! Gave up essenually. Went to Preflect but was way too limited. Found AdScale and WOW... - Real and Verifiable analytics! - Easy Ad placement - Lot's of options avaiable to pump more money to individual ads if need be. - ROAS is higher than ever due to their AI !!! I'm seeing 9X and higher consistently! (before I never acheived more than a 4X ROAS) - Live Support!!!!!!!!!! on Chat. Few bother now a days. PS: I am the President of www.EZ-Level.com (3 million in annual revenue) I used to spend $45k PER MONTH for Meta Ads!!!!

Using app

About 1 month

Total reviews

11

Average rating

4.9

1 / 5 Share

April 20, 2026

I do not recommend, it's pretty diabolical that they have no support available for over 24 hours since their subscribtion starts at 150$ a month! I don't know how do they have such reviews, they looks fake. but my experience it's really bad, nothing works, very badly made platform and no one there to support you. I DO NOT RECOMMEND!

Store

Floena

Using app

About 17 hours

Total reviews

4

Average rating

2.0

1 / 5 Share

April 16, 2026

AdScale has completely lost my trust over a marginal financial mistake. I have uninstalled the app and strongly advise others to be extremely careful. During my onboarding session, an AdScale agent demonstrated how to set up a Meta campaign but pushed it live entirely without my approval. This error resulted in unauthorized ad spend being charged to my account. When I contacted support, they acknowledged the situation but refused to refund the money, hiding behind the fact that the actual billing went through Meta. Even though the mistake was exclusively triggered by their agent on their platform, they refused to take true financial responsibility for their error. If a platform's onboarding process can spend your money without your consent, and the company won't reimburse you for their own mistake, they cannot be trusted. I have uninstalled the app and strongly advise others to be extremely careful.

Using app

6 days

Total reviews

3

Average rating

3.7

5 / 5 Share

April 14, 2026

I don't know how to describe my feelings.. I am so happy that I can't express it.. At first, I was angry because when a problem happened, I didn't find a direct response from support and I discovered that the matter was related to the country's seasonal holidays... Another thing, I hope that anyone using the app pays attention to their personal mistakes while creating ads... More changes... more edits... creating new ads affects the ads negatively in general, and instead of taking a short time for approval and review, with many edits it will take longer.. In fact, the app is absolutely wonderful.. Catalog ads, images, and videos work perfectly.. One of the best apps I have used so far.. I recommend everyone work with them because they are truly wonderful in dealing with people and have very high morals. I don't even know why I was angry.. Thank you very much, I wish you success, and may we always succeed through you.

Store

IVORYNN

Using app

27 days

Total reviews

19

Average rating

4.1

5 / 5 Share

March 24, 2026

So far so good! We had a large option of products and Katlyn was a massive help. We are 2 weeks in and have seen more results from our ads then when we had someone else running them. Excited to see how sales expand over the coming months.

Using app

19 days

Total reviews

7

Average rating

4.4

4 / 5 Share

March 18, 2026

Where do I start. First off ROAS is crazy, never seen anything like it. Second and actually the real reason UI love it - NICOLE, what a legend. Best support I've ever had on any app. She's in the chat, I feel like I know her. We had our meta account disabled (weird annoying reason) and Nicole ot our ai ads back up and running in no time, she's incredible. I'd poach her if I could. She makes it! (only 4 stars because there's a couple of tiny glitches in the software I don't love)

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 15, 2026

Nicole is extremely knowledgeable and truly knows what she’s doing. She has a clear and well-structured strategy that really makes a difference. She helped me understand how AdScale works and guided me step by step with a precise plan. Trying to manage everything alone would have been almost impossible, her support and expertise made all the difference. Thank you, Nicole!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

The on boarding call with Daniel went great and he was very thorough with explaining how the dashboard works and the difference is between ad scale and ad scale plus. Katlyn offered a follow up call to show me the differences between the AI budget group and custom budget groups, which was very helpful. I am only in my third day of allowing the AI to completely run all of the ads which include carousel ads on Meta, as well as a performance max and brand campaign on Google. It has been really interesting to see the budget shifts each day as it is prioritizing not only how much to spend, but when to spend the money based on store metrics. I am testing a pretty aggressive starting budget during the 14 day free trial. After learning about some of the creative control that I have within custom budget groups, as well as learning about adding additional assets to the performance, max campaign, I am curious to see how the 14 day test will perform. I have been burned by several ad agencies in the past that cost significantly more and are not able to update my budgets and bid strategies in real time around the clock. This does give me hope that over the next couple of weeks that we will start seeing some optimization and better performance. It is unrealistic to expect that any advertisements will just perform amazingly right out of the gate as Meta and Google are machine learning platforms that require data to optimize. I’ll come back and provide an update in 2 weeks!

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

App is working great and I'm seeing good results. Nicole K is awesome and walked me through everything. She made it very easy to get set up!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Amazing assistance from Nicole K. on getting my account setup and ready to go!

Using app

11 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Nicole has been great help so far, we are still learning a lot but she has been on it from day one honestly!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

We have been advertising on META and Google for years now, our costs continued to rise and our OLD advertising agency simply would explain that we needed new creatives and to increase the budget..."advertising is getting more competitive but let's just test more"...with our money of course. I knew our business deserved a change! We joined AdScale initially with another business we own and were impressed, but without testing this change first I wasn't willing to switch both of our businesses...What a mistake not to switch earlier. AdScale has delivered well beyond our expectations. Our ROAS is up, our CPA is down, our budget is steady, and the same "old creatives" are still working. I wish I would have switched earlier! When we first signed up we were assigned an account representative to work on our account and help us grow. I was leery that they wouldn't understand our market but boy was I wrong. Kseniya jumped in and learned our business, our strategy, our customers, and has become a major part of our business. I can trust her to understand what our goals are, our audience, and our concerns. She get's it! We meet twice a month to discuss the account but I can, and have, reached out via email and get a quick reply. If she doesn't know the answer (which is rare), she has a team of people with AdScale that jump right in and fix anything that META or Google might throw in our path. If you are looking for a GREAT service, with real people, to help grow your business, work together for a common goal, and benefit from the use of AI to maximize sales while minimizing spend, you have found the right company! I don't recommend very many businesses as most are average and underdeliver, but AdScale has hit it out of the park. We have been in business for nearly 30 years and with AdScale on our side, helping grow our social, I am confident we will be in business for another 30 years. Don't wait, you won't regret it for a second!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Nicole is, without hesitation, the number one figure when it comes to AdScale. Competent, fast, extremely organized. She transforms complex data into clear and actionable decisions. She has a rare strategic vision: she understands the brand, builds the right advertising structure, and continuously optimizes it without wasting budget. Her professionalism is evident in every detail: precision in analysis, transparency in explanations, the ability to intervene immediately when needed and to guide towards choices that bring real results. A true partner for growth. Those who work with her immediately perceive the leap in quality. AdScale is powerful, but with Nicole it becomes an even more effective tool. One of the best experts you can find.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

AdScale has been a great addition to our Shopify store. The platform is easy to use, results-driven, and their customer support is responsive and helpful. Communication is always clear and timely. Highly recommend!

Using app

5 months

Total reviews

8

Average rating

5.0