All reviews

Rating Breakdown

  • 5
    92% (331 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (17 ratings)

Reviews with Text

  • 99% (355)
Review RSS Feed Review RSS Feed

1 / 5 Share

April 20, 2026

I do not recommend, it's pretty diabolical that they have no support available for over 24 hours since their subscribtion starts at 150$ a month! I don't know how do they have such reviews, they looks fake. but my experience it's really bad, nothing works, very badly made platform and no one there to support you. I DO NOT RECOMMEND!

Store

Floena

Using app

About 17 hours

Total reviews

3

Average rating

2.3

1 / 5 Share

April 16, 2026

AdScale has completely lost my trust over a marginal financial mistake. I have uninstalled the app and strongly advise others to be extremely careful. During my onboarding session, an AdScale agent demonstrated how to set up a Meta campaign but pushed it live entirely without my approval. This error resulted in unauthorized ad spend being charged to my account. When I contacted support, they acknowledged the situation but refused to refund the money, hiding behind the fact that the actual billing went through Meta. Even though the mistake was exclusively triggered by their agent on their platform, they refused to take true financial responsibility for their error. If a platform's onboarding process can spend your money without your consent, and the company won't reimburse you for their own mistake, they cannot be trusted. I have uninstalled the app and strongly advise others to be extremely careful.

Using app

6 days

Total reviews

3

Average rating

3.7

5 / 5 Share

April 14, 2026

I don't know how to describe my feelings.. I am so happy that I can't express it.. At first, I was angry because when a problem happened, I didn't find a direct response from support and I discovered that the matter was related to the country's seasonal holidays... Another thing, I hope that anyone using the app pays attention to their personal mistakes while creating ads... More changes... more edits... creating new ads affects the ads negatively in general, and instead of taking a short time for approval and review, with many edits it will take longer.. In fact, the app is absolutely wonderful.. Catalog ads, images, and videos work perfectly.. One of the best apps I have used so far.. I recommend everyone work with them because they are truly wonderful in dealing with people and have very high morals. I don't even know why I was angry.. Thank you very much, I wish you success, and may we always succeed through you.

Store

IVORYNN

Using app

27 days

Total reviews

17

Average rating

3.9

5 / 5 Share

March 24, 2026

So far so good! We had a large option of products and Katlyn was a massive help. We are 2 weeks in and have seen more results from our ads then when we had someone else running them. Excited to see how sales expand over the coming months.

Using app

19 days

Total reviews

7

Average rating

4.4

4 / 5 Share

March 18, 2026

Where do I start. First off ROAS is crazy, never seen anything like it. Second and actually the real reason UI love it - NICOLE, what a legend. Best support I've ever had on any app. She's in the chat, I feel like I know her. We had our meta account disabled (weird annoying reason) and Nicole ot our ai ads back up and running in no time, she's incredible. I'd poach her if I could. She makes it! (only 4 stars because there's a couple of tiny glitches in the software I don't love)

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 15, 2026

Nicole is extremely knowledgeable and truly knows what she’s doing. She has a clear and well-structured strategy that really makes a difference. She helped me understand how AdScale works and guided me step by step with a precise plan. Trying to manage everything alone would have been almost impossible, her support and expertise made all the difference. Thank you, Nicole!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

The on boarding call with Daniel went great and he was very thorough with explaining how the dashboard works and the difference is between ad scale and ad scale plus. Katlyn offered a follow up call to show me the differences between the AI budget group and custom budget groups, which was very helpful. I am only in my third day of allowing the AI to completely run all of the ads which include carousel ads on Meta, as well as a performance max and brand campaign on Google. It has been really interesting to see the budget shifts each day as it is prioritizing not only how much to spend, but when to spend the money based on store metrics. I am testing a pretty aggressive starting budget during the 14 day free trial. After learning about some of the creative control that I have within custom budget groups, as well as learning about adding additional assets to the performance, max campaign, I am curious to see how the 14 day test will perform. I have been burned by several ad agencies in the past that cost significantly more and are not able to update my budgets and bid strategies in real time around the clock. This does give me hope that over the next couple of weeks that we will start seeing some optimization and better performance. It is unrealistic to expect that any advertisements will just perform amazingly right out of the gate as Meta and Google are machine learning platforms that require data to optimize. I’ll come back and provide an update in 2 weeks!

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

App is working great and I'm seeing good results. Nicole K is awesome and walked me through everything. She made it very easy to get set up!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Amazing assistance from Nicole K. on getting my account setup and ready to go!

Using app

11 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Nicole has been great help so far, we are still learning a lot but she has been on it from day one honestly!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

We have been advertising on META and Google for years now, our costs continued to rise and our OLD advertising agency simply would explain that we needed new creatives and to increase the budget..."advertising is getting more competitive but let's just test more"...with our money of course. I knew our business deserved a change! We joined AdScale initially with another business we own and were impressed, but without testing this change first I wasn't willing to switch both of our businesses...What a mistake not to switch earlier. AdScale has delivered well beyond our expectations. Our ROAS is up, our CPA is down, our budget is steady, and the same "old creatives" are still working. I wish I would have switched earlier! When we first signed up we were assigned an account representative to work on our account and help us grow. I was leery that they wouldn't understand our market but boy was I wrong. Kseniya jumped in and learned our business, our strategy, our customers, and has become a major part of our business. I can trust her to understand what our goals are, our audience, and our concerns. She get's it! We meet twice a month to discuss the account but I can, and have, reached out via email and get a quick reply. If she doesn't know the answer (which is rare), she has a team of people with AdScale that jump right in and fix anything that META or Google might throw in our path. If you are looking for a GREAT service, with real people, to help grow your business, work together for a common goal, and benefit from the use of AI to maximize sales while minimizing spend, you have found the right company! I don't recommend very many businesses as most are average and underdeliver, but AdScale has hit it out of the park. We have been in business for nearly 30 years and with AdScale on our side, helping grow our social, I am confident we will be in business for another 30 years. Don't wait, you won't regret it for a second!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Nicole is, without hesitation, the number one figure when it comes to AdScale. Competent, fast, extremely organized. She transforms complex data into clear and actionable decisions. She has a rare strategic vision: she understands the brand, builds the right advertising structure, and continuously optimizes it without wasting budget. Her professionalism is evident in every detail: precision in analysis, transparency in explanations, the ability to intervene immediately when needed and to guide towards choices that bring real results. A true partner for growth. Those who work with her immediately perceive the leap in quality. AdScale is powerful, but with Nicole it becomes an even more effective tool. One of the best experts you can find.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

AdScale has been a great addition to our Shopify store. The platform is easy to use, results-driven, and their customer support is responsive and helpful. Communication is always clear and timely. Highly recommend!

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Nicole was so easy to work with. She new exactly what needed to be done and how to do it. Thank you very much for your help and patience! We just started but we have seen growth right away.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Nicole made the difference between us canceling Adscale versus us being eager to move forward during our onboarding process. If we were stuck with only AI or an email ticketing system, we would have cancelled. However, with her help, we are now eager to move forward. Please give Nicole a raise and additional vacation days. She has been spectacular to work with and has made such an amazing first impression for Adscale in the eyes of our company.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

AdScale has been a lot easier to navigate than Google ads and Meta. So far so good. It's also really nice to have support just a chat or email away. Nicole has been very helpful!

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

honestly shocked at the results especially for the recommended budget, highly recommend

Using app

30 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Adscale has completely transformed how I manage my Meta and Google Ads. The platform is beyond awesome—it simplifies the entire process of running ads, removing the usual complexity while giving me full control over my budget and optimization. A huge shoutout to Idan Rozenberg for the incredible support. He went above and beyond to quickly resolve my questions, fine-tuned my setup, and even shared valuable tips to get more out of the platform. If you want to run smarter ads with less stress and better results, Adscale is absolutely the way to go!

Using app

5 days

Total reviews

11

Average rating

4.8

5 / 5 Share

Oct. 28, 2025

for the time we are using it , best thing is support! Hope also results will come with time

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Pretty impressive. I got into agencies who charged literally thousands of euros per month for bad results. Now I can make collection based ads, caroussels, branding and awareness campaings; everything under one roof with a few clicks (and I don't know a single thing about the backend of Meta). This works like a charm and I feel confident enough to be my own marketeer instead of commercial agencies who like to scare you with vocabulary and doomsday scenarios. And Idan and Diederik are the best, I can't wait to get more results in the upcoming months. Mark from MetOlijf.nl.

Using app

8 days

Total reviews

5

Average rating

5.0