All reviews

Rating Breakdown

  • 5
    85% (417 ratings)
  • 4
    4% (18 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (5 ratings)
  • 1
    8% (39 ratings)
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2 / 5 Share

April 23, 2019

Signed up and nothing has happened for a week. Ever since I added the app, their pixel screwed up my existing FB campaigns.

Using app

7 days

Total reviews

2

Average rating

3.5

Developer Reply

We sincerely apologize if you had a bad experience with our app. We'll be happy to schedule a call with you and help with solving any issue relevant to your account or Facebook campaigns. Our top priority is our customer's satisfaction and we would like to work with you together to build and optimize your advertising.

1 / 5 Share

April 18, 2019

Suport delay to answer.They try to get money from my bank account without infom me before and with unknow amount.I need to know what amount need to withraw and i want to have control on my bank account.Later they toll me that i can st my daily budget but the budget button on this app is with black color and not work.Disapointed.

Using app

5 days

Total reviews

1

Average rating

1.0

Developer Reply

We sincerely apologize for the experience you had. Our app doesn't take any charges without informing you first. You have full control over your budget and you set your daily budget limit during the installation of the app. You can adjust your budget or pause your advertising campaigns via the 'Budget' page. The reason that the 'Budget' was not available to you yet is because you only installed yesterday and your advertising campaigns are not active yet. We'll be happy to assist you if you need anything else.

3 / 5 Share

April 14, 2019

I'm a first time user (reason for the middle score) so far ad creation was smooth I'll come back after ad runs and update my rating and finish this review UNIQUE USABLES

Using app

15 days

Total reviews

3

Average rating

3.3

5 / 5 Share

April 11, 2019

It's been a rough start but we hung in there and finally beginning to see results! We're very excited to see what the future brings! Kudos to Amit!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2019

i think it is great solution great idea to solve headache of SM i was drained and lost - i hope this app helps

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2019

My experience with the support team has been good so far. The tech support I spoke to was prompt in responding and very professional. I have to give it some time until my account is fully running and I will update. So far so good

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2019

Very impressed with the support provided by Amit. Still too early to know for sure what my ROI will be, but the Click Through Rate for my ads is running about 1.5%, which should serve me well.

Using app

About 2 months

Total reviews

6

Average rating

5.0

3 / 5 Share

April 9, 2019

I've never seen an app like this. Though my ads is yet to be approved but I believe this app is incredible. I recommend this to not just shopify user but everyone.

Using app

10 days

Total reviews

1

Average rating

3.0

5 / 5 Share

April 8, 2019

Sign up has been easy and the concept seems good. I will update soon when I see how everything works !

Using app

About 7 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

April 10, 2019

So now after I deinstalled the app I have to realize that all access to by Facebook Business Manager has been "stolen". I already reached out to Facebook, hopefully they can reverse this. I can NOT recommend this under any circumstances!!! Installed the app but the choice you can make are sooo limited... very bad.. It shows all my products and I only want some of them - not possible. Those which are shown are completely wrong displayed... with all small letters - looks so unprofessional. Have the feeling this is not really thought trough

Using app

About 1 hour

Total reviews

2

Average rating

2.5

5 / 5 Share

March 20, 2022

I have been using the app for quite a couple of months and still get 10x more than what I spent. Would recommend this app to all online shop owners.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2019

This app has great potential for practically anyone's needs when starting a business. It has the right Idea and I am waiting to try it out and see how effective it really is. The support team is very active and are willing to always help you out. Highly Recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 29, 2019

The Adscale team has been awesome in helping resolve issues and setting up the app. The set up is easy and you can get started quickly.

Store

YOONYQ

Using app

5 days

Total reviews

1

Average rating

4.0

1 / 5 Share

March 28, 2019

This app is completely misleading and not worth the amount of access/data you have to provide to them. We received an unexpected bill for over $1000, despite having a daily budget of $5 per day (or $150 p/month). There is no where on their website that tells you they charge commission. They clearly state "You'll only pay for sales generated by AdScale" and look at their response to one of their FAQs: "Q: Do you charge me for the advertising costs? - No, the advertising costs are billed directly by Google & Facebook. We only charge you for app fees." (Fees which equal almost $1000!) We have now cancelled Adscale and are doing just fine without them. You do not need to trust your advertising to a third party that rips you off. To top it all, the sales rep contacted us the next day only to ARGUE with us about how great they are and we couldn't possibly get the same results without them. Well, Adscale, we are. Don't be fooled! Use Facebook, Google and Instagram adverts yourself!

Using app

29 days

Total reviews

2

Average rating

3.0

Developer Reply

It's also important to mention that the app fees billed to you were after our app has generated your store $18,561 in sales during your first 30 days, and your overall spend was $1,248 (including the actual app fees). Our pricing can be found at: Our website: https://ecom.adscale.com/pricing Our help center: http://help.adscale.com/adscale-for-ecommerce/how-it-works/how-does-adscale-pricing-work During the Registration process. And also on this actual Shopify app page. It's very unfortunate that you chose to uninstall the app and not continue your campaigns. We wish you all the best.

5 / 5 Share

March 23, 2019

Superb app and tool, really. It's truly amazing and save so much time! You guys rock. I recently build my shop https://musicindustrycontacts.shop and it's superb thanks to you.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

3 / 5 Share

March 22, 2019

I just signed up for the app, to bring in sales . Hopefully this works and I won’t regret it........

Using app

4 days

Total reviews

1

Average rating

3.0

5 / 5 Share

March 23, 2019

Excellent customer service. They really care about their customers. I am looking forward to working with this app to scale my Facebook ads. It is easy to use and set up.

Using app

About 1 month

Total reviews

7

Average rating

4.4

4 / 5 Share

March 19, 2019

I used this app to help me set up ads, I just started it today. So far it is really easy. Lets see how it performs.

Using app

9 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 14, 2021

Great app! highly reccomend it. it does most of the work on its own - you just need to adjust your template pages at the beginning and your good to go.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2019

I just added this app today. I will see how it does. I will be checking back later on to see how things went. So far it seems simple. so far so good. Checking back later.

Using app

29 days

Total reviews

1

Average rating

5.0