Facebook Pixel Conversion API
Facebook and Instagram Pixels for Meta Ads + Conversion API
Rating
4.6
feedback
73
chart
#3,960
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March 5, 2024
Dear App Developer, I hope this message finds you well. My name is Muhammad, and I am reaching out to you regarding a recent billing issue related to the Facebook Pixel app. Upon reviewing my Shopify account, I discovered that I have been billed for a subscription to the Facebook Pixel app, which I was previously unaware of. As a small business owner utilizing the Shopify platform, I strive to carefully manage my expenses and subscriptions, and the unexpected deduction has caused significant concern. I want to clarify that while I value the functionality and benefits of the Facebook Pixel app for enhancing the performance of my online store, I did not intentionally subscribe to a paid plan. It appears that there might have been a misunderstanding or oversight regarding the subscription process. As a budding entrepreneur, every penny counts in my journey to establish and grow my online business. The unexpected financial burden of this subscription has placed undue strain on my resources, making it difficult for me to continue utilizing the app's services at this time. In light of these circumstances, I kindly request your assistance in facilitating a refund for the unauthorized charges incurred by the Facebook Pixel app. I understand that mistakes can happen, and I sincerely hope for your understanding and cooperation in resolving this matter swiftly. I remain committed to utilizing the Facebook Pixel app to enhance the performance of my online store, and I look forward to continuing our partnership on favorable terms. Your prompt attention to this request would be greatly appreciated, as it would allow me to alleviate the financial strain on my business and focus on its growth and success. Thank you for your understanding and cooperation. I eagerly await your response and remain hopeful for a positive resolution to this matter.
March 4, 2024
This is the best app for FB, TikTok pixel so far, and the support guys are superb, if ever encounter any obstacles, they'll respond in no time and solve any issues with your Pixel.
Feb. 26, 2024
They do their best provide a smooth integrated platform that has everyones backs
Feb. 25, 2024
Feb. 18, 2024
Feb. 25, 2024
nice!
Hello, Thank you for your feedback. We apologize for any confusion regarding our billing. Our app is free until your store makes its first sale, at which point billing commences to support growing businesses. It seems a charge was triggered by an order during the app's brief installation. We strive for billing transparency and regret any misunderstanding. Please contact our support team for any clarifications or further assistance. We're here to help and ensure your satisfaction.
Feb. 8, 2024
Excellent customer experience. My issue was resolved within 7 minutes. I waited less than 1 minute for support via chat. Loved the support.
Feb. 1, 2024
This is a really awesome tool that helps provide lots of insight into exactly what is happening on your website.
Jan. 21, 2024
be carfull of this app , installed 24h and unsinstall , they have take money without that we have used it ! dont use this app!
Using app
2 days
Total reviews
6
Average rating
2.3