Rating
2.8
feedback
18
chart
#1,874
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
6%
-
Less than a month
17%
-
Less than a year
33%
-
More than a year
22%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects highlighted by users include the app's ability to organize collections efficiently, helpful customer support, and features like sorting out-of-stock items and creating complex sub-collections. Users appreciate the functionality and ease of use of the app, especially for managing large numbers of products. On the other hand, negative reviews mention issues with slow loading times, unresponsive support, and concerns about pricing. Some users found the app to be slow in syncing collections, leading to frustration and uninstalling the app. Additionally, there were comments about the pricing structure not aligning with the value provided, especially for users already on Shopify Plus.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 21, 2024
The app used to be good but, just as another reviewer mentioned, it is running extremely slow now when syncing collections. The support is also unresponsive.
June 10, 2024
This app is now running really slow - taking over a week for some collections to sync and no reply from support. A shame when it was previously a good app which worked well for us.
Aug. 17, 2022
this app is must use to organize our collections since we have a lot of products. plus, their support is always spot on and very helpful.
June 17, 2022
We have a large Shopify store and this app just takes ages and ages to even load. Waiting for an hour+ just for the app to load is obviously a deal breaker. We quickly uninstalled the app.
Apologies for the frustration. If you have a large Shopify store, it does take a while to load as the app has to loop through every product to get all the product tags / types etc for you to select in the interface, and we are limited to 250 products per request using the Shopify API, and a limit to a number of requests per second depending on your plan. However once it's loaded, it's cached in your browser (if you are not in incognito mode or using Safari which does not support it) and you do not have to wait again unless the cache is cleared, or if you have to refresh the selection lists. That being said, we are reaching out to you using our email [email protected] to provide further assistance, please look out for it, thanks. Just wanted to add a link as to why we have to loop through every product to get the tags / vendors etc - https://community.shopify.com/c/shopify-apis-and-sdks/cannot-get-all-product-tags-from-graphql-api-shop-gt-producttags/td-p/484128/page/2 - and awaiting your reply to our email.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more