Advanced Collections
The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects highlighted by users include the app's ability to create dynamic collections with helpful conditions, such as excluding products on sale, and the intuitive UI with enhanced logic options. Users also appreciate the responsive customer support provided by the app developers. On the other hand, negative feedback revolves around issues with app performance, slow syncing of collections, and delays in customer support responses. Some users mentioned that the app took a long time to load, impacting their experience.
We've been using this app for a long time and it's been a valuable tool for managing our collections. Automatic collection updates have become slower recently, although manually forcing a collection update works correctly. We recently experienced an "Error loading account" issue that made the app unusable. Support took a few days to respond, but they eventually fixed the problem and everything is working again. Hopefully the automatic update speed can be improved, but we're happy that the issue was resolved.
This app does what no other app can do and allow you to use a variety of helpful conditions to create dynamic collections. What was particularly useful to us is the ability to exclude products where Price is lower than Compare at Price (i.e., the item is on sale) to build collections used by discounts. The UI gives a lot of other useful and intuitive enhanced logic options for dynamic collections! We did run into the same issue that others have mentioned where the sync was not running, but upon contacting support they got it fixed quickly. So overall highly recommend this app!
Good app, but customer vanishing. Very very bad
Although this has been a great app in the past — the support has gone downhill recently. Not sure why or what's happened. Our most recent support request took 8 days before we got an email response. The problem still seems to persist. All the collections set up with Advanced Collections have the SYNC button greyed out — has been like that for days. They are supposedly queued for syncing. There's been no changes, seems like a frozen process or something. I hope they get this fixed soon, and the devs pick up on their support which was much better in the past.
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