Rating

4.7

feedback

157

Reviews

chart

#7,197

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    14%
  • Less than a month
    49%
  • Less than a year
    32%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer service, and features like partial payments on pre-ordered items. Customers appreciate the responsiveness of the tech team and the quick resolution of any issues. The app has been described as a must-have for US stores offering pre-orders that ship later than 30 days after purchase. However, there are a few negative reviews mentioning issues with live website theme changes causing problems like invisible 'Add to Cart' buttons and difficulties with discounts.

Highlights

Ease of use and helpful customer service
Partial payments on pre-ordered items
Quick issue resolution
Must-have for US stores with specific pre-order requirements
Negative feedback on live website theme changes and discount issues

Rating Breakdown

  • 5
    87% (136 ratings)
  • 4
    6% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 99% (155)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 20, 2025

Great tool, easy to use and the tech team are very responsive and make amends and add custom additions when ever required.

Store

EXG Pro

Using app

9 days

Total reviews

5

Average rating

5.0

1 / 5 Share

June 14, 2024

Dealing with this app has been a total nightmare. They have applied changes to our live website theme that made the 'Add to Cart' button not visible on the product page, causing us to lose $$ in a day! Now, we need to spend extra money for an expert to retract what they did. Also, it's been weeks of going back and forth with them trying to set up the app, and we have not achieved anything! Installing this app is very disappointing and a total waste of time and money. Never again.

Using app

About 1 month

Total reviews

12

Average rating

3.7

5 / 5 Share

Dec. 14, 2023

Store

XRShop

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

This is the only app I could find that offers partial payments on pre-ordered items. To comply with regulations and payment processors, this is a must-have for any US store that offers pre-orders that will ship later than 30 days after purchase. It also allows mixed carts, which is great and helps with conversion and upsell. I had an issue with my first item setup, but their customer service team was very responsive and resolved my issue within hours.

Using app

6 months

Total reviews

1

Average rating

5.0

All reviews

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