Rating

4.6

feedback

163

Reviews

chart

#6,223

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    13%
  • Less than a month
    48%
  • Less than a year
    34%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer service, and features like partial payments and pre-order options. Many users highlighted the responsiveness of the support team, especially mentioning Vipin for his quick and efficient assistance. The app is described as a game-changer for businesses, boosting sales and streamlining processes. However, there were a few negative reviews mentioning issues with live website theme changes causing problems and difficulties with discounts. Overall, the app seems to be highly recommended by users for its functionality and excellent customer support.

Highlights

Ease of use and user-friendly interface
Responsive and helpful customer service
Partial payments and pre-order options
Issues with live website theme changes
Difficulties with discounts

Rating Breakdown

  • 5
    87% (141 ratings)
  • 4
    6% (10 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 99% (161)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 20, 2025

Great tool, easy to use and the tech team are very responsive and make amends and add custom additions when ever required.

Store

EXG Pro

Using app

9 days

Total reviews

4

Average rating

5.0

1 / 5 Share

June 14, 2024

Dealing with this app has been a total nightmare. They have applied changes to our live website theme that made the 'Add to Cart' button not visible on the product page, causing us to lose $$ in a day! Now, we need to spend extra money for an expert to retract what they did. Also, it's been weeks of going back and forth with them trying to set up the app, and we have not achieved anything! Installing this app is very disappointing and a total waste of time and money. Never again.

Using app

About 1 month

Total reviews

8

Average rating

3.5

5 / 5 Share

Dec. 14, 2023

Store

XRShop

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

This is the only app I could find that offers partial payments on pre-ordered items. To comply with regulations and payment processors, this is a must-have for any US store that offers pre-orders that will ship later than 30 days after purchase. It also allows mixed carts, which is great and helps with conversion and upsell. I had an issue with my first item setup, but their customer service team was very responsive and resolved my issue within hours.

Using app

6 months

Total reviews

1

Average rating

5.0

All reviews

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