All reviews

Rating Breakdown

  • 5
    87% (228 ratings)
  • 4
    5% (14 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (12 ratings)
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4 / 5 Share

July 7, 2023

Great app for our store for back in stock and pre order offering and very fast and good customer service.

Using app

Almost 5 years

Total reviews

6

Average rating

4.3

4 / 5 Share

Jan. 9, 2023

Easy to use, great friendly & quick support when needed. I am not using the pre-pay function but works great if you don't want to miss a sale due to an item being out of stock.

Using app

9 months

Total reviews

26

Average rating

4.7

4 / 5 Share

Jan. 19, 2022

There's been a few small bugs, but they have been very quick to fix them for me. App definitely helps with Pre-Orders!

Using app

11 months

Total reviews

2

Average rating

3.0

4 / 5 Share

Nov. 15, 2021

Excellent customer service, answered all my questions quickly and willing to help. Unfortunately this app didn't work for our business model we needed more than what the app offered.

Using app

27 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 19, 2021

We're using it to introduce prepayments onto the website, it's very user friendly with amazing customer service, super fast and very helpful. Would love to be able to have the app sync with the store's stock without having to have it at 0 though!

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 27, 2020

I installed the app and it was not working as expected. Emailed the developer assistance and they were able to address the issues very promptly and now its working great.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

May 18, 2020

Muy buena app, el PreOrder funciona muy bien. El soporte técnico fue de gran ayuda, muy oportunos y útiles en su tiempo de respuesta

Using app

6 days

Total reviews

3

Average rating

3.3

4 / 5 Share

April 29, 2020

We would give it 5 out of 5 if the app had supported our currency converter. They have provided good support but unfortunately, we had to uninstall again since we need a pre-order app that supports partial payments in different currencies.

Store

ARTEANA

Using app

16 days

Total reviews

3

Average rating

4.7

4 / 5 Share

April 13, 2020

Outstanding customer service. Really, really fast response times. Unfortunately, this app wasn't really a perfect fit for my needs, so I didn't use many/most of the features, which is the only reason why I couldn't give it 5 stars. What features I did use worked as advertised and seemed solid as a rock. I eventually removed the app when a supply-chain change meant I no longer needed it. Customer support was just as amazing when removing the app as when installing it. I wouldn't hesitate to use other ShineDezign apps

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 3, 2020

Full control over what products are available for pre-order, for what price (partial Pre-payment!), from what period, for how long, etc etc. Support is quick and good. Only thing that could be improved is the speed of the pre-order-button on the site. It does not delay the loading of the rest of the site, but it just takes a bit more time to load the pre-order-button. Otherwise it would have gotten 5 stars for sure.

Store

EDCO

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 22, 2020

Quite easy to install and work out. So far we got the part payment part going I have not set up the notify me yet. I must say Vikas and his team were quite good in sorting out a problem with the text that was not displaying properly but Vikas and the rest of the team sort it out. I had to purchase the full support option 27.99 $ p/m to get it sorted but you can use the 4 hours a month you get to sort out other problems you may have on your shop. I have been looking for an app which let us take a part payment on all the new release for a while. Finally, I found one.

Using app

8 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 29, 2019

This app has been great, but I did have some issues after changing my store's theme. I was initially told, via email, that the issues were because of my inventory quantities, but that was not the case. Once I was able to get on a live chat,Ritika spent about two hours with me on Black Friday to fix the issues. Thank you Ritika! The issues seem to be resolved now, and I look forward to continuing my use of Advanced Pre-Order.

Using app

10 months

Total reviews

4

Average rating

4.0

4 / 5 Share

Oct. 22, 2019

Support does a great job and they respond super quick! All of my issues were handled swiftly and accurately. I wish the app had more features to make shoppers aware of delayed shipping. Maybe a note for each variant in the cart?

Using app

About 2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 8, 2019

Had a few issues starting up, so just make sure you know what time zone you’re on when getting started for support. They were helpful once we started communicating, so they will definitely strive to help out. There’s a bit of functionality still being worked on that doesn’t work right now. There was no way to actually see what products had timers enabled, and bulk editing for variants only works for enabling pre-order, it crashes if you attempt to use the features that aren’t working yet. As long as you know what is still in work, they’re very helpful and it works within those current limitations. Once they get that functionality, it’ll be a 5 star rating.

Using app

About 1 year

Total reviews

13

Average rating

2.3