All reviews

Rating Breakdown

  • 5
    87% (228 ratings)
  • 4
    5% (14 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 20, 2019

excellent support, best app in the market for pre-order functionality and Notify emails. The app is best in loading time and subscription cost comparing other apps in the market with the high cost and limited functionality. Keep the good support up.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2019

Five stars for great support even customizing conflicting apps - you don't want QuickView or StickyCarts adding goods before product page when something is on Pre-Order offer. Will report more when everything is in motion and doing business, because localization is manual and that still has to be done before production.

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 7, 2019

very good support, help me fixed any issues. will install on more stores. like pre-order and notify functions

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2019

Fantastic app. I was looking for a way for my customers to pre-order, and this app is it. Support is amazing, and super quick at helping out. I had an issue where it wasn't letting my customers order more than 1 item, and I think support had it fixed in like the first 15 minutes of having the issue. Highly recommend this app. It's worth every penny!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2019

First day of trying the app - already very impressed with the customer service! There are some things that could be perfected - for example, when clients want to be notified, they receive an email from "no reply" which is actually doomed to end up in a spam box... but - hey, for such a cheap price and dedicated people, maybe it's possible to tweak it all till it becomes the best preorder app on the market!!! congrats!

Store

EEDN

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2019

Excellent customer service at all hours. I'm still trying to work out a couple glitches, but I love the way the button looks and functions. The pop up window that allows me to say when the product will be available is a very nice touch.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2019

Great and very responsive customer service! We had a very last minute presale event and they were on top of it and made it easy. Thank you!! https://sidetrak.com

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2019

Trovo che quest'app sia molto utile ed è quella che si adatta meglio alle mie esigenze, grazie sopratutto alla possibilità di fare i pagamenti parziali. Voglio sottolineare anche l'ottima assistenza da parte degli sviluppatori per correggere alcuni problemi di compatibilità con il tema del mio sito.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2019

This app was the only one I could find that allowed for partial payments with my pre-orders! There were a few bugs at the beginning because I have a purchased Shopify theme, but the support team was very very helpful even with the time difference. They were very efficient with helping me get the bugs sorted within a 24 hour window of me downloading the app. I would highly recommend it!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2019

I've held back from reviewing until we had a chance to trial the app properly. It's been a few weeks, and it's doing the job. Easy to use, and if you want to get a bit more technical it's all there for you. (We've used the most basic option that was offered, as it's simple, easy and straightforward). I needed some support in the first days, and it was given straight away despite the time difference. All in all a very good app at a very good price. The developer is obviously listening to his users and this is always a good sign! Will be looking out for this company's future apps. thanks. Lledar.com.

Store

Lledar

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2019

Very easy to use. Merchant is able to customize button color/font/size, choose which products can be pre-ordered with a toggle on/off, can set the timeframe for the pre-order, customize message shown at checkout under product. Great app, and Vikas is super for replying fast and providing a custom solution.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2019

Great app and support, had some difficulties with the shipping but received quick support and they are more than willing to help! Really appreciate it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2019

I just installed this app yesterday. I was having an issue with some coding within my theme. I contacted the developer and within minutes they were online and willing to help me. We stayed online for 2 hours helping me perfect my store. True definition of customer support. Thank you for an amazing experience. I feel confident in this app and will definitely recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2019

Hands down the best pre-order app on the marketplace. Simple.. You can change your pre-order price and capture the order (make it free!). Then, customers will be put on a notify list and the product will be added to their account as a pending payment. Once the item arrives and you bring it back in stock the user is notified and a button is created on their pre-order to pay in full. Once they do you can full the item and please your customer! These developers are FAST, RESPONSIVE and GREAT to work with. Totally worth the $11.. I would even pay $30/month no questions asked. This app is flawless and exactly what EVERY pre-order strategy needs. All the other pre-order apps miss this ever so slightly. Not Advance Pre Order. All details have been taken into consideration. Try it for yourself!!!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2019

Beautiful app just what a seller would look for --when you are out of stock take payments from the clients and buy the stock and hand it over to the client--just brilliant --works effectively --super optimized for supplement seller and we would guess that it must be helpful to most sellers!! Great AUTOMATION TOOL!! Thanks a ton for creating and most importantly the lovely support team behind the app.

5 / 5 Share

Feb. 22, 2019

Wonderful app and wonderful support! I had a problem because int the products out of stock I did not see the link for sending the notification ... I ask the support and they and they have solved all in a few minutes! Very nice app I think it's essential for an ecommerce and it is even more important to have such immediate support and solve problems immediately!

Using app

5 months

Total reviews

22

Average rating

4.6

5 / 5 Share

Dec. 24, 2018

Highly recommend this app for preorders. Super easy UI and best app support. They help me in configuring the app and also worked on some theme customization for me.

Store

Thuma

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2018

Decided to give this a shot since it seemed cheaper than other options, and have been very satisfied. Intuitive workflow with plenty of customization and it just does everything it says it's going to do. The extra feature of "notify me when back in stock" has been awesome too. Great experience with support.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2018

Good app. Good and fast support.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

3 / 5 Share

June 23, 2018

I installed this and it wasn't working. I asked the guy to help me and I gave him a collaborator account. He then discovered the problem and "fixed it" for me without asking me for confirmation or explaining the issue. He did this by uninstalling my pagebuilder (gempages), which completely broke my all product pages and filled them with java errors. I then asked him to undo what he did, and he didn't. He should've just told me what the problem was so that I could talk with gempages to resolve the compatibility conflict, instead of uninstalling gempages WITHOUT A CONFIRMATION. I mean, who the hell does that? It's so unprofessional. We've lost sales over it and I'm still reinstalling and fixing all the pages. Update: He worked with us to fix the issues.

Store

Co Kan

Using app

1 day

Total reviews

6

Average rating

4.0

Developer Reply

We had fixed all the issues from the client's site.