All reviews

Rating Breakdown

  • 5
    86% (137 ratings)
  • 4
    6% (10 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 99% (157)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 4, 2022

Easily the absolute best pre-order and initial payment app on the store. I moved from a different pre-order app and Advanced PreOrder is just perfect. It does everything so well, constantly adding new features and the support is amazing. Also want to thank Vipin for his fantastic support. Has always answered my questions and helped with any support queries so quickly and efficiently. Honestly, the absolute best app for pre-orders. No need to look at another app.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2022

This is a very useful app especially for new store. The button customization is very cool to match store colors. The words can be customized also; I just used what was written already. Great customer support for to address any issues.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2022

We received excellent support when setting this app up for our website. We have some products with custom options, but they helped us implement these, which I am super grateful for! Thank you

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 20, 2022

Works flawlessly. Only issue was we were trying to use the pre-order feature with the free trial and could not get it to work. We could only get it to do a coming soon. Got on with support via Team Viewer and he fixed it right away. Just needed to pay for the package (which is very affordable). Support hours are weird if you live in the US, but very quick and responsive.

Using app

7 days

Total reviews

6

Average rating

4.3

5 / 5 Share

April 11, 2022

First of all, the app itself is amazing and does exactly what it says it does. But the customer service is OUTSTANDING. I had an issue over the weekend and I had two team members working all weekend to fix it! I will be recommending this app to everyone in need of it.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2022

A very effective app, I use it for pre-orders and receiving partial payments for products that are on the way to the warehouse. Excellent customer service before and after purchase.

Store

EXPPE

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

We have multiple stores where we need to manage pre-orders and this app is by far the best out there. Shikha and her team are very professional and open to any changes that we need to improve the app to suit our processes better. I absolutely recommend it.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Customer service helped us right away with super fast response time and behaved very professional. Could not be happier.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

By far the best customer service out there!!! The app works great and is easy to set up. Had to contact support and the response time was amazingly less than 1 hour! They were very helpful and fix the issue quickly. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Excellent App - Excellent customer Service! Thank you Vipin for your speedy help! Looking forward to using this app with my site!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Great app, I was looking for a pre-order status since we build our items on order basis. Incredibly fast response time from the author with hints and suggestion even the app is quite symple to operate.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

This app responds perfectly to what I need. Even though there are some little issues, the client service is really active and reply very quickly to my request. I'm quite satisfied with them

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Just started to use the app - had a couple of challenges but support team is amazing and response was super quick! Brilliant for a free app and does what we need and looks good too! Thanks for your help today Vipin.

Using app

About 9 hours

Total reviews

14

Average rating

4.9

5 / 5 Share

Sept. 12, 2022

Great app for preorders and backorders. I had some issues but they were quickly resolved by Vipin's support. After many months of using the app, support has always been helpful when I needed anything fixed. Recommend

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

This app helps us provide a down payment service for expensive items that are on back-order, which is very useful for us (and our customers). Vipin was very responsive in helping us get set up and working.

Using app

25 days

Total reviews

16

Average rating

4.8

5 / 5 Share

Sept. 24, 2021

Great app for your preorders. Our customer love the partial payment feature. Super fast response from the tech team too.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

This is a good app, and also working fine. The support team is very help full, reply immediately, listen you every query and solve you problem.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

This app has helped me set up preorder buttons throughout my site. There was some compatibility issues with my theme (Blockshop) and the support team was able to fix them. I usually get a response from support within 24 hours!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

Shikha and her team are extremely helpful and professional. We've asked for numerous custom tweaks in order for their app to match our website and ways of work and they've responded positively to each one. I fully recommend the app and most importantly the team behind it.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank for your feedback and recommendations! We are glad you love our app and services :)

5 / 5 Share

Oct. 16, 2021

Updates: They changed the name of their server, https://secure.gatewaypreorder.com/ - so that's great! Thank you for this. App is running smoothly to date, no hiccups. Thanks guys!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your patience and support . We are happy that you are enjoying using our app .