All reviews

Rating Breakdown

  • 5
    87% (228 ratings)
  • 4
    5% (14 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2022

Works flawlessly. Only issue was we were trying to use the pre-order feature with the free trial and could not get it to work. We could only get it to do a coming soon. Got on with support via Team Viewer and he fixed it right away. Just needed to pay for the package (which is very affordable). Support hours are weird if you live in the US, but very quick and responsive.

Using app

7 days

Total reviews

5

Average rating

4.2

5 / 5 Share

April 18, 2022

Just installed this app and it has all the features I need. Support has been incredible dealing with minor issues that have to do with the integration of app and my theme. They have responded and resolved issues within minutes. I would highly recommend this app, customer service is best I have seen!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2022

First of all, the app itself is amazing and does exactly what it says it does. But the customer service is OUTSTANDING. I had an issue over the weekend and I had two team members working all weekend to fix it! I will be recommending this app to everyone in need of it.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2022

A very effective app, I use it for pre-orders and receiving partial payments for products that are on the way to the warehouse. Excellent customer service before and after purchase.

Store

EXPPE

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

The app works really well so far. I had a small issue that was fixed quickly by support. I highly recommend it!!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

We have multiple stores where we need to manage pre-orders and this app is by far the best out there. Shikha and her team are very professional and open to any changes that we need to improve the app to suit our processes better. I absolutely recommend it.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Customer service helped us right away with super fast response time and behaved very professional. Could not be happier.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

By far the best customer service out there!!! The app works great and is easy to set up. Had to contact support and the response time was amazingly less than 1 hour! They were very helpful and fix the issue quickly. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Excellent App - Excellent customer Service! Thank you Vipin for your speedy help! Looking forward to using this app with my site!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Great app, I was looking for a pre-order status since we build our items on order basis. Incredibly fast response time from the author with hints and suggestion even the app is quite symple to operate.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

This app responds perfectly to what I need. Even though there are some little issues, the client service is really active and reply very quickly to my request. I'm quite satisfied with them

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Just started to use the app - had a couple of challenges but support team is amazing and response was super quick! Brilliant for a free app and does what we need and looks good too! Thanks for your help today Vipin.

Using app

7 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Great app for preorders and backorders. I had some issues but they were quickly resolved by Vipin's support. After many months of using the app, support has always been helpful when I needed anything fixed. Recommend

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

This app have all the things we needed to make pre-order a seamless experience, and the developers are continuously updating the app to make it even richer in features. The support team is very responsive and they immediately fixed the issues that we encountered when we first installed this app. It's a given that most of the time, apps don't work as expected when first installed because all stores have different styles, designs and how they work. It's a given that we, the customers, should reach out first to them during these initial steps. The support is also willing to explain answers to our questions and we really appreciated that effort.

Using app

About 1 year

Total reviews

4

Average rating

4.3

5 / 5 Share

Oct. 26, 2021

I tried more than 3 apps for activate pre-order and partial payment for my products. But this is for sure the best. The plan price is correct, and the customer service is amazing! They helped me a lot to activate the pre-order service. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Great app if you want to incorporate a pre-order facility to your shopify store. Easy to use, and easy to set products to pre-order status. Whenever we have had any minor issues, the Shine Dezign staff are always quick to support and get any issues resolved quickly. Would highly recommend this app!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

This app helps us provide a down payment service for expensive items that are on back-order, which is very useful for us (and our customers). Vipin was very responsive in helping us get set up and working.

Using app

About 1 month

Total reviews

13

Average rating

4.9

5 / 5 Share

Sept. 24, 2021

Great app for your preorders. Our customer love the partial payment feature. Super fast response from the tech team too.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

This is a good app, and also working fine. The support team is very help full, reply immediately, listen you every query and solve you problem.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

App works well, easy to set up, and the support is helpful and lightning-fast. Highly recommend if you need to offer pre-orders.

Using app

About 1 year

Total reviews

1

Average rating

5.0