All reviews

Rating Breakdown

  • 5
    87% (228 ratings)
  • 4
    5% (14 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (12 ratings)
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5 / 5 Share

Jan. 17, 2021

Amazing support! The app has transformed my business. Anytime I need a code changing they are amazing in helping. I couldn't reccomend enough the price is fair and worth the money. Don't hesitate to get this added to your business

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

This app is exactly what we needed for pre-ordering and collecting partial payments. The configuration and setup was a challenge but the developers are working on making improvements and were responsive to us. Glad we found it and it was very helpful, would recommend trying it out!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

Great app, very useful features and amazing support. I had an issue with app setup and the support fixed it very quickly and professional. Recommended!

Store

Lumzag

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

We've received great support and they've been very helpful with customising the app to suit our store. Definitely recommend!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

This app is very useful for certain items that we sometimes sell on a pre order basis. The customer service is very responsive and helpful and ready to answer any queries.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

Great app & even better customer support! Vikas helped me at 2am his time in order to provide me with an issue on my store. Very helpful & happy! Recommend highly for a pre-order app! Had issues & Vipin spent hours figuring it out with me. The support team on this is unmatched! Amazing App & a must have for all stores!

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thanks for the positive feedback , we at shine design work relentlessly to provide optimum products and world class service to our clients. Our motto is Customer First and we would be more than happy to assist you more in the future. Thanks again for being our valuable customer and looking forward to serving you as long as possible. Thanks and regards Team Shine Dezign Infonet

5 / 5 Share

Nov. 6, 2020

For a small family business like ours without the possibility to hold a huge stock this app really makes it possible to grow our brand / product without loosing speed and sales. We are really happy with it. And with the service!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

I love this app. It is the only one that has a partial payment option. Customer support was extremely helpful in helping me set it up properly. Looks great too. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

This app is just exactly what we needed to be able to take orders and only charge a deposit for long lead times such as 4 to 6 weeks before product is available. The support staff are phenomenal - sent an email for help on one minor issue and they responded within less than 30 minutes and got the issue fixed as soon as I gave them access to our store. I recommend this product to anyone needing to take orders on products with long lead times, especially with the world wide supply chain creating shortages on everything from toilet paper to bathtubs!

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 15, 2020

My shop had very specific requirements, the developer team here worked tirelessly to make sure my needs were perfectly met. The after-care support was 10/10, great job team!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Business Victoria, We appreciate your positive feedback. It encourages us to do deliver best results for our customers. In case if you need any help, kindly contact us.

5 / 5 Share

Oct. 15, 2020

This app is very good and helped me creating pre-order option and partial payment for attracting the customers, And mainly the support team has very good response and solving the our requirement quickly.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello TestLight4Life, Thanks for your feedback. We, at Shine Dezign Infotech always put "Customer First" and strive hard to provide amazing results. Would love to help you when needed!

5 / 5 Share

Oct. 15, 2020

Very quick customer service, Helpful app for Pre-Order Specially Sandeep, Vikas Thanks and Keep it up

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello HEMANT & NANDITA, We are thrilled that you like our app the most. Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again.

5 / 5 Share

Sept. 28, 2020

I have used this app for pre-orders for two products. Had some initial troubles with language as we have our website in DE and ENG, however the team responded swiftly and had it fixed quickly. So far so good! Keep up the great work!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Appreciate your positive feedback, we at Shine Dezign Infonet work with a motto of "Customer First" and work tirelessly to provide amazing results. We would also like to thank you for being understanding and clear with your requirements. Helps a lot. Would be a pleasure to work with you in future.

5 / 5 Share

Sept. 4, 2020

great and fast support. app does the job too. I didn't have the chance to dig deep into the settings but it does what i wanted it to do and the team was happy to customise it to work on my theme

Using app

About 1 month

Total reviews

14

Average rating

4.6

Developer Reply

Hello Just Calendars, Thanks so much for your positive feedback and good vibes. Our team aims at satisfying our customers and delivering exceptional results. We're happy that you're happy, and we're looking forward to your next visit.

5 / 5 Share

Sept. 1, 2020

This app has been really helpful for my website. I was stuck on one part but I logged on and spoke to a 'guru' straight away who helped me and it was all resolved within 5 minutes. Fully recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello RH Melts, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark!

5 / 5 Share

July 30, 2020

The application works well, not so much at first, but they have a good customer service and the guys entered to solve problems in the template code and so if it worked without problem

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2020

Amazing customer service and support! Quick to help and very friendly! I love this app - it works perfectly for what i am trying to achieve.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2020

Great app, we use preorder, and cooming soon as well, and the notify me is really helpful with the future inventory planning. Helpful team, good price-value.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2020

Great app if you have items bought with preorders. Very useful and the team is helpful. Don't hesitate. Try it.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2020

App did precisely what its advertised, support is great, and on point 24/7, would recommend definitely to anybody, that needs this type of service

Using app

27 minutes

Total reviews

1

Average rating

5.0