All reviews

Rating Breakdown

  • 5
    87% (228 ratings)
  • 4
    5% (14 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (12 ratings)
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5 / 5 Share

Dec. 7, 2019

We haven't launched yet, so haven't started accepting pre-orders, but support for the install been excellent so far. There were some display issues with the cart and notification email, however Vikas was extremely responsive, polite and helpful. Thank you!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

The app does exactly what it is supposed to do. The support of the team was the best I have experienced so far while being in the shopify ecosystem. They reply even at weekends and work on stuff until it works. Thanks guys!!!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2019

Very quick response from Ritika in tech support. Fixed my banner issue and everything is working great again.

Using app

About 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 19, 2019

It really useful if don't always have products available and don't want your costumers to pay full price but at the same garante that they will buy as soon as they arrive. There a few things that can be improved but I'm sure overtime will get there. Support is great, very helpful and quick to resolve issues.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2019

This pre-order app is very useful for partial payments and allow them to pay their remaining balance once your product are ready. The customer support is extremely reactive and friendly. I would recommend 100%.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2019

Good app! Had a question and the support team was available immediately! I wanted to have this function on the homepage instead of the product page. Gave access to the support and they fixed it within 10 minutes! Recommended!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2019

App works very well, very quick support when required. App has allowed us to pre-launch a product while awaiting arrival of stock which is very beneficial for us.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2019

I used this app to add preorder and partial payment products to my site. Worked amazing and the customer service is top notch

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2020

The support team is extremely responsive and was able to help with all our needs. The interface has improved a lot and you can customize a lot of options to tailor to your shop. Totally recommend the app

Using app

About 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 26, 2019

Great app and such a helpful team!! Harsimerjeet works very well. Best Pre Order app available. Best pricing also

Store

Nokwol

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2019

App works exactly as described and is more affordable than the other options. But the thing I was most impressed was is the customer service. They were really attentive to our store's issue of having custom product templates and helped us achieve exactly what we were looking for. Would recommend this app 100%

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 13, 2019

I like this app very much. Of course the features are great, but the support is great. If you are looking for a pre-ordered app, try it. Thank you very much!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2019

I tried a variety of booking apps and finally found a good one. I am Japanese, but supported me even in poor English. I am grateful.

Using app

About 6 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 12, 2019

Professional and Clean. This is BEST app available for stores that offer PreOrders! The Partial Payment/Deposit feature for preorders is perfect. Integration is top notch. Support is outstanding! They bent over backwards to ensure everything was perfect with the online store. Cant ask for anything better. Take a look at hustledude.com to see this app in action. https://hustledude.com/collections/walthers-preorders

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

First time user. Once I started chatting with the amazing 'Vineet' all my problems were solved. Vineet went above and beyond to help me fix my website with seconds to spare before launching. So quick and efficient. I definitely recommend this app and the staff that are so helpful. ALTEVA

Store

ALTEVA

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

great app - great tech support! Quick fix and friendly help! I have to use this space to reach 100 characters - and now I have :) Thanks for the help

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2019

I love this app! It is super easy to use and to customize for my theme. Their support team is awesome! I emailed to their support when I installed a new theme for my store and my "pre-order" buttons stopped showing up but I got an immediate response and they fixed the issue right away. Thank you, Vikas!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2019

HIGHLY RECOMMEND - Looked at many Pre-order apps, this one is by FAR the best of them all. It is feature-rich and can whilst it may take a bit longer than some apps to set-up, it is rewarding to get it all right. The end result is Pre-orders customized just the way you want it to look, feel and most importantly; operate in the back-end. Their tech support is also very very helpful.

Using app

7 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 5, 2019

First day of using this app. So far it has been great. I had a couple of issues setting it up but the support team jumped straight onto it with 30 minutes and had it fixed and running.

Using app

7 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 4, 2019

Customised the app with a bespoke request within 2 hours. Can't ask for more than that. FYI the customisation ensured that items automatically come off pre-order based on the 'end date' that you set. This will ensure we can set hundreds of items to pre-order, safe in the knowledge that when the correct time comes, they will automatically remove themselves from pre-order and continue normal selling with no human intervention required!

Using app

9 months

Total reviews

7

Average rating

5.0