Capilli Extensions review for APO Product Options, Variants
Nov. 15, 2025
DO NOT USE THIS APP Critical bugs that cost me thousands in lost sales: Major Issues: "Default Title #MWS Options XX" bug at checkout Customers see confusing variant names like "Default Title #MWS Options 33" instead of their actual selections. This looks unprofessional and causes massive cart abandonment. Creates duplicate products with every order The app automatically generates duplicate products in your catalog that you have to manually delete daily. This clutters your store and creates inventory chaos. Even when you switch duplication off in the settings, it will stll duplicate in Shopify products when a customer adds this product into the cart. Support refuses to fix known bugs When I reported these issues, support acknowledged they exist but refused to fix them. 92% checkout abandonment rate My checkout conversion dropped to 6% because customers don't trust the confusing "Default Title" names at checkout. Conditional logic doesn't work properly The app claims to support conditional logic, but it's extremely limited and buggy. Poor value for money Paying €14.99/month for an app that actively hurts your conversion rate is unacceptable. My experience: I lost a lot off money each month in sales due to APO's bugs. After switching to another app, my checkout immediately looked professional again, no more duplicate products, and no more "Default Title" confusion. Final verdict: Save yourself the headache and money. Don't install this app. The developers know about these critical bugs but won't fix them. There are much better alternatives available. Would I recommend this app? Absolutely not!!!
Hi there! I’m really sorry to read about your experience and even more sorry that it reached this level. 🙏 I’m Vitali, the co-founder of Mageworx, and I personally reviewed your support tickets after seeing your review. What happened is entirely on us. The issues you faced come from our older mode, which behaved that way only because, at the time, Shopify didn’t provide any native way for apps to add paid product options to checkout. We should have switched your store to the new mode during your support conversation, and I apologize that this didn’t happen. That was our mistake. We’ve released a newer option - CTA Mode (powered by Shopify native Cart Transform API), which works completely differently and avoids all the problems you described. More benefits of CTA mode: - Full support for discounts, markets, and Shopify promotions - Faster storefront performance and much cleaner order data - Better compatibility with 3rd-party apps We truly appreciate you sharing your experience, even though it’s tough to read - it helps us improve.
Overcome limits with infinite product options and swatches