RAKwireless review for APO Product Options, Variants
Dec. 4, 2019
Our issue was promptly resolved by MageWorx team! Angelika assisted us and corrected the issue caused by another app I installed (and uninstalled since way back when) called Bundlo: Products Bundle. Technical support is really important and I am glad that MageWorx is so reliable in assisting us when there are issues. Back to 5 stars! This is the old issue we faced that they promptly resolved: We had complaints from customers about wrong prices during checkout when they update the qty of optional items on the checkout page. This app causes erroneous prices and frustrated customers. Really bad for business.
Hello, Thank you for your feedback and we are apologize our app didn't work for you. I checked your support tickets and it seems we didn't receive any issues from you. I talked to our team regarding the problem mentioned in your review and it could be caused by a custom theme or a 3rd party app, because this functionality works correctly out of the box. Our team checked your store front-end and it seems the 3rd party Product bundle app, which is installed in your store, breaks our functionality. We can check this problem in your store and try to resolve it. Please let us know if you need our help we will be happy to assist you with this problem. Have a great day.
Overcome limits with infinite product options and swatches