Funny Donk review for APO Product Options, Variants

Jan. 25, 2020

Brilliant app so far. Before choosing Advanced Product Options I first went to Bold Product Options after seeing all the reviews and customers using it. I don't usually badmouth other app providers but they were a terrible choice and I don't understand how they have so many customers when the service (for me anyway) was all over the place. One email request was responded to by about 5 different people, each asking 'How can I help?' when the first person already resolved the issue. This became confusing, cluttered up my email folder and just seemed very unprofessional. Then there was the issue of intuitive functionality of the app itself. The app dashboard was confusing to navigate and the 'help' pages felt like I was reading an upsell WSL. A key element that was missing from the app was the option to change your product image to match the option you select on the product page. When I contacted support about this they referred me to a requests page where they would charge $1000 to put in a few lines of code for this option. They also had a cheaper option, where the request could be outsourced to a company called Storetasker so I went straight to them. They tried to charge me over $150.00 to put in these few lines of code which should have already been in the app. I just said f*ck that noise and went to Advanced Product Options, and I'm glad I did. Their customer support is fantastic! Anjelika was very helpful and responsive to my requests and any issue I had was dealt with, fast. I wanted to add some custom code into my product options and they implemented it without hesitation. Dmitry was the coder I believe and he was extremely helpful when implementing my request. Everything I asked for he had no problem solving. I look forward to their update coming in March and will continue using their app in the future. Excellent app.