FilterPro: easy product search
Upgrade search experience with instant search & smart filter
Rating
3.8
feedback
15
chart
#9,843
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
7%
-
Less than a month
33%
-
Less than a year
53%
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More than a year
0%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative aspects mentioned. One common issue mentioned by negative reviews is that the app causes collection pages to vanish and show no products. Users have also reported difficulty in contacting the support team for assistance. On the positive side, there are several 5-star reviews praising the app's support team for their helpfulness and responsiveness. Users have mentioned that the developers went above and beyond to make the app work with their themes, even coding custom solutions. The app is also commended for its advanced filtering features and ease of customization. Overall, while there are some issues with the app, the positive reviews highlight its strong support and functionality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 19, 2023
Makes every single collection page VANISH AND SHOW NO PRODUCTS! I'm trying so hard to find a filter app that works with my store so I forked out the non refundable $30 to try this hoping it would be it. First off you cant get ahold of support. It keeps saying error when trying to contact them. Major bug.... when you have the filter enabled for the collection pages it gets rid of every single product in your store on any collection page! STAY FAR AWAY!
March 3, 2023
Users beware! We tried Product Search & Filter Pro for 1 hour & 19 minutes and removed it because it did not meet our business's needs for fully responsive product filters. The merchant then charged us their monthly subscription fee. We contacted the developer (ETS Soft) to request a refund, and they directed us to Shopify support. We found this highly unusual but followed their instructions. In the end, we received an email from ETS Soft stating, "this is not an eligible reason for us to accept the refund because the app description of Product Search & Filter Pro already listed the app plan." We requested more information regarding the denial and received no response!
We're sorry for your misunderstanding. Our app is listed on Shopify apps as a paid plan (We don't have a Free or Free Trial plan), so when you install our app, Shopify's system charges the fee (Our team didn't do anything, it's automatically charged by Shopify's system). Since our app doesn't meet your need, you already contacted us, and we already issue the refund, you will get it in your account after verifying by Shopify
Sept. 17, 2022
5/5! It wasn't suitable for my theme, but after 3 days the app developers coded it themselves to make it work! A big thank you, it's just perfect. I recommend.
Thank you so much for the awesome review! I really appreciate you taking the time to share your experience with us. Please feel free to contact us if you need further help!
Aug. 10, 2022
We had a few queries about using different colors on our website and the support was amazing, they got it done exactly as I needed. Definitely recommend the app!!
Hello, Thank you so much for your kind words We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you I wish you have a successful business Have a great day!
Aug. 5, 2022
We were having trouble with the product search feature not working well within the online store and this app helped us out. The staff is very courteous and helpful, and if we have any questions, they are always ready to help us out. This app is perfect for our store.
Hello, Thank you so much for your kind words We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you I wish you have a successful business Have a great day!
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