FilterPro: easy product search
Upgrade search experience with instant search & smart filter
Rating
3.8
feedback
15
chart
#9,843
All reviews
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Aug. 19, 2023
Makes every single collection page VANISH AND SHOW NO PRODUCTS! I'm trying so hard to find a filter app that works with my store so I forked out the non refundable $30 to try this hoping it would be it. First off you cant get ahold of support. It keeps saying error when trying to contact them. Major bug.... when you have the filter enabled for the collection pages it gets rid of every single product in your store on any collection page! STAY FAR AWAY!
March 3, 2023
Users beware! We tried Product Search & Filter Pro for 1 hour & 19 minutes and removed it because it did not meet our business's needs for fully responsive product filters. The merchant then charged us their monthly subscription fee. We contacted the developer (ETS Soft) to request a refund, and they directed us to Shopify support. We found this highly unusual but followed their instructions. In the end, we received an email from ETS Soft stating, "this is not an eligible reason for us to accept the refund because the app description of Product Search & Filter Pro already listed the app plan." We requested more information regarding the denial and received no response!
We're sorry for your misunderstanding. Our app is listed on Shopify apps as a paid plan (We don't have a Free or Free Trial plan), so when you install our app, Shopify's system charges the fee (Our team didn't do anything, it's automatically charged by Shopify's system). Since our app doesn't meet your need, you already contacted us, and we already issue the refund, you will get it in your account after verifying by Shopify