Advanced Shipping Manager
Accurate shipping rates for your online store
Rating
4.9
feedback
280
chart
#3,162
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a year
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Reviews Summary
The Advanced Shipping Manager app has received overwhelmingly positive reviews from ecommerce merchants. Users praise the exceptional customer service provided by the team, particularly highlighting Burt's responsiveness, knowledge, and willingness to help resolve any issues. The app is commended for its ability to handle complex shipping calculations, personalized setup, and seamless integration with UPS accounts. Customers appreciate the straightforward setup process, out-of-the-box features, and the team's dedication to ensuring the app meets their specific shipping needs. Additionally, the support team's expertise, prompt responses, and willingness to assist with customization have been highly valued by users. However, there are a few mentions of the initial setup being somewhat challenging and requiring clearer guidance.
Highlights
Rating Breakdown
All reviews
Dec. 20, 2024
My shop has been using ASM for the last quarter ever since we hired a full-time eCommerce specialist to manage the store. It has made his job easier and more efficient to manage, especially given that we have 250+ different SKU's. ASM has a lot of capabilities which we are still exploring. Whenever we need some additional technical support, their team is always very responsive to help out.
Nov. 26, 2024
Our experience with this app has been great! We are VERY pleased with the customer service we have received in the little time that we've been using the app now. Burt is FIRST CLASS in his communication, promptness and knowledge in the field of shipping and freight. Highly recommend!
July 31, 2024
The support provided by Burt and ASM is second to none. Always very responsivee and they keep going until the issue is resolved. An usually it's not an issue...rather it's just me trying to do something and not knowing how to set-it-up!
July 17, 2024
This is the best shipping extension you can install! I would 100% recommend this app. The support team is amazing (Burt and Dan) and they work with you to personalize your setup so the app works around you rather than you working around the app. Keep up the amazing work and thanks for everything you do.
July 16, 2024
Lovely experience with the team! Helped figure out what we needed very quickly. Thanks!
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