Advanced Shipping Manager for Shopify

Advanced Shipping Manager

Accurate shipping rates for your online store

Rating

4.9

feedback

280

Reviews

chart

#3,162

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    2%
  • Less than a year
    11%
  • More than a year
    6%

Reviews Summary

The Advanced Shipping Manager app has received overwhelmingly positive reviews from ecommerce merchants. Users praise the exceptional customer service provided by the team, particularly highlighting Burt's responsiveness, knowledge, and willingness to help resolve any issues. The app is commended for its ability to handle complex shipping calculations, personalized setup, and seamless integration with UPS accounts. Customers appreciate the straightforward setup process, out-of-the-box features, and the team's dedication to ensuring the app meets their specific shipping needs. Additionally, the support team's expertise, prompt responses, and willingness to assist with customization have been highly valued by users. However, there are a few mentions of the initial setup being somewhat challenging and requiring clearer guidance.

Highlights

Exceptional customer service and support
Ability to handle complex shipping calculations and personalized setup
Straightforward setup process and out-of-the-box features
Prompt responses and willingness to assist with customization
Challenges with initial setup and need for clearer guidance

Rating Breakdown

  • 5
    20% (55 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2024

My shop has been using ASM for the last quarter ever since we hired a full-time eCommerce specialist to manage the store. It has made his job easier and more efficient to manage, especially given that we have 250+ different SKU's. ASM has a lot of capabilities which we are still exploring. Whenever we need some additional technical support, their team is always very responsive to help out.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Our experience with this app has been great! We are VERY pleased with the customer service we have received in the little time that we've been using the app now. Burt is FIRST CLASS in his communication, promptness and knowledge in the field of shipping and freight. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

The support provided by Burt and ASM is second to none. Always very responsivee and they keep going until the issue is resolved. An usually it's not an issue...rather it's just me trying to do something and not knowing how to set-it-up!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2024

This is the best shipping extension you can install! I would 100% recommend this app. The support team is amazing (Burt and Dan) and they work with you to personalize your setup so the app works around you rather than you working around the app. Keep up the amazing work and thanks for everything you do.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2024

Lovely experience with the team! Helped figure out what we needed very quickly. Thanks!

Using app

About 1 year

Total reviews

4

Average rating

5.0

All reviews

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