Advanced Shipping Manager

June 19, 2024

Advance Shipping Manager works great. Been used for several years, ASM team always response to our questions promptly and take care of it. Highly recommended.

Jan. 5, 2024

Burt and the rest of the team at Advanced Shipping Manager are simply awesome! Quickly respond to my inquiries and help find solutions to all my shipping issues. Was selling on another platform and they were great there, moved over to Shopify and they are somehow even better! Their product is excellent and the team really knows how to support their customers. Highly reccommend!

Nov. 22, 2023

Always great and fast support. These guys are good.

Nov. 10, 2023

Advance Shipping Manager works great. Been using this for a few years. Customer service is the best. Thanks to Dan always on top of things and gets it done asap.

Oct. 1, 2023

Not only is the product flawless and works exactly as we expected, the level of support that we get is absolutely stellar. If you’re looking for a shipping calculator that actually works correctly and has the expertise behind it to make sure he continues to work. This is the product you want.

Sept. 22, 2023

FANTASTIC SUPPORT! Definitely recommend for comprehensive shipping solution. We have a very complex shipping logic and it takes care of it! BURT IS AN AMAZING CUSTOMER SUPPORT AND IS VERY ADEPT WITH THE SOFTWARE !!!

Sept. 22, 2023

We moved over to ASM after our current shipping app did not have all the functionality that we needed. Our shipping methods and setup was very complex, but Burt helped us move everything over into ASM and did extensive testing with us to make sure everything was working correctly. He put a lot of time in to help us and he was always quick to get back to me. A pleasure to work with and the app is running very smoothly on our site!

Sept. 7, 2023

We have a somewhat complex shipping setup that combines freight and small parcel shipping. This app has simplified running accurate calculations at checkout for our customers. The primary reason we went this route was the ability to integrate our shipping broker. The support that the ASM team provides is great. Burt and others have helped us get up and running. Thank you

Aug. 18, 2023

We've struggled using other shipping managers/cartonizers over the years and were getting very frustrated with the lack of features. Simple things like charging customers properly for shipments to Alaska and Hawaii or failing to cartonize large orders properly. Items that seemed pretty basic items for a shipping manager. We came across ASM and have been very happy with the experience so far. Not going to lie... It was a pretty big lift at the beginning in regards to setting up all our product dims, weights, harm codes, and shipping rules, but once it's all in place it works like a charm! My one constructive criticism for ASM would be to have clearer guidance during the setup process. Felt like I had to ask 100 questions. That being said... Their team has been extremely easy to get on the phone to answer questions and help solve our issues. Again, it's a simple thing... but communication has been a pain point we struggled with using other companies over the years. All in all... happy with the app.

Aug. 16, 2023

We have been using ASM for years, primarily to help us bring in our negotiated UPS SurePost rates that Shopify doesn't support. We also recently starting using their shipping rules and to offer free shipping on specific products. I can't say enough good things about the customer service provided, specifically by Burt. He is always super responsive, willing to work with whatever rep and information provided to him, in a timely manner to make sure our problems are solved. ASM will make sure you are set up correctly, answer all questions, and be there for troubleshooting whenever you need it!

July 6, 2023

ASM is very easy to setup and manage. The customer support is top notch and very responsive. Highly recommend!!!

June 9, 2023

Great App !! They make complex issues simple. their support is bar none. They go above and beyond to help. Initial setup is done for you.

April 6, 2023

The app works great! I have contacted support many times and Burt has been so helpful. If you are looking for a shipping rate solution I would highly recommend Advanced Shipping Manager.

March 31, 2023

Amazing support experience -- Burt has been so responsive. He helped us diagnose an issue with our database and helped us correct it, same-day. Great app and great support team to work with.

March 23, 2023

Very good app and works perfect. Fast support. Advanced Shipping Manager is a fantastic app to give your customer accurate shipping rates and to easily manage shipping rates across your products and regions.

March 16, 2023

very good app and a good CS team. When we have trouble with the rules, they are quick to help. Keep up the good work

March 7, 2023

ASM has been a great solution for shipping oversized items. The tools in Shopify don't allow you to do much with Freight and oversized items. The way ASM is setup allows you to have complete control over your data and even link it to 3rd party systems which I'm doing for a more complex integration. Their support is killer, Burt at ASM has been a great resource. He's super responsive and offers insight and solutions to help solve our most challenging shipping issues with oversized items and integrations. I highly recommend it for anyone that wants total control over their shipping system and has at least some technical ability.

March 7, 2023

The set up was a little involved, but since we have it up and running, everything is working as it should. My 5 star review mostly comes from the absolutely stellar customer service! They representatives on chat are super knowledgable, and find a solution right away. It is a breath of fresh air compared to pretty much any other customer service agent I have dealt with

Feb. 28, 2023

Great shipping app with flexibility to meet many use cases. When all other fulfillment apps have turned down our requests, Dan and the team at Advanced Shipping Manager were able to accommodate our custom requirements to get the job done right. Thank you all again for enhancing our shoppers experience and being so prompt, consistent and easy to work with.

Jan. 17, 2023

Advanced Shipping Manager is a fantastic app to give your customer accurate shipping rates and to easily manage shipping rates across your products and regions. We started using ASM with one site and then added it to our second site as well. The customer service is also fantastic. The team responds incredibly quickly and is great at helping us when needed.