Rating

4.3

feedback

176

Reviews

chart

#5,064

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    38%
  • Less than a year
    40%
  • More than a year
    21%

Reviews Summary

The reviews for the Adwisely Shopify App are a mix of positive and negative experiences. Many users praise the app for its exceptional customer service, personalized support, and effective results, with some reporting significant increases in sales and return on ad spend. The team behind Adwisely, particularly individuals like Valerie, Yaro, and Paul, are highlighted for their dedication, knowledge, and hands-on approach in optimizing ad campaigns. Users appreciate the ease of use of the app and the valuable insights provided by the team. However, there are negative reviews mentioning issues such as unauthorized actions on advertising accounts, lack of results, and difficulties with basic tasks like conversion tracking. Some users expressed disappointment with the performance and communication of the app, leading to a loss of money and trust in the service.

Highlights

Exceptional customer service and personalized support
Effective results and increased sales
Dedicated and knowledgeable team members
Ease of use and valuable insights
Issues with unauthorized actions and lack of results

Rating Breakdown

  • 5
    84% (147 ratings)
  • 4
    1% (2 ratings)
  • 3
    2% (4 ratings)
  • 2
    2% (3 ratings)
  • 1
    11% (19 ratings)

Reviews with Text

  • 99% (174)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 10, 2026

Great app that works really well for us, enhanced by fantastic support from the team!!

Using app

Over 1 year

Total reviews

9

Average rating

4.3

Developer Reply

We’re thrilled to hear the app is working well for you and that our support team has made a difference. It truly means a lot to us! 🙌 Thank you for your trust! 🚀

1 / 5 Share

Feb. 6, 2026

I usually don't write many reviews. I had adwisely installed to manage Meta ads for a few months, it was ok, results were getting better however, I realized it just doesn't make sense to have them running ads anymore, because the ROI of the ads didn't get much better and since I had the basic package, it was not possible to customize the ads, it was all automated by AI. the customer support was nice. however, when I deinstalled the App 3 weeks ago I forgot to take off the permission for the partner in the meta business suite. Adwisely continued running the ads campaigns but the ad spent was suddenly more than 800 USD per conversion, so completely insane cost! I didn't notice it at first that this connection was still there, so I turned off the campaigns right away only to find out a day later they were turned back on! I continued the 'game' and still wasnt aware of it, my fault. I then chatted with meta and finally we found the issue. I think that is extremely unprofessional by an App to continue running ads, running ads into high costs. This is unacceptable, why doing this and risking a customer, who could come back later as a customer, turn sour? I simply didn't want to run ads at the moment, because it is a low season but now I won't use them anymore. Wow, not ok!!

Using app

6 months

Total reviews

4

Average rating

3.0

Developer Reply

We’re genuinely sorry to hear about this experience and understand how frustrating it must have been. To properly investigate what happened and validate the issue you’re describing, we would need access to the Meta ad account. This would allow us to review the campaign history and changes at the source and understand why the campaign appeared to reactivate. We’ve already sent an email to the email address associated with your account with further details and next steps. Without access to the ad account data, we’re unable to provide specific comments on why the campaign was reactivated. We take situations like this very seriously and would be happy to look into it thoroughly once access is granted, so we can provide clarity and resolve any outstanding concerns. — The Adwisely Team

5 / 5 Share

Jan. 15, 2026

Great job and experience working eith them

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We appreciate your trust and are glad you enjoyed working with our team 🙌

5 / 5 Share

Dec. 23, 2025

I highly recommend this app! I was a bit sceptical at first but the performance blew my wildest expectations. I was able to get 5-10x ROAS on my various campaigns and the service provided by the account managers is very helpful. Your only regret with this app will be not installing it sooner!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for trusting our app! 🙌 We’re thrilled to see such strong results and excited to keep supporting your growth as your business continues to evolve 🚀

5 / 5 Share

Nov. 25, 2025

sales have rocketed!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

That’s great to hear! 🚀 We’re happy to see such positive results and appreciate your trust in Adwisely.

All reviews

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