My Store review for Bestfulfill DTC Fulfillment
This is the worst and most irresponsible platform I've ever used, bar none! First, my order took over 60 days to arrive. The logistics were completely stalled with no progress whatsoever. Contacting customer service was utterly useless; they only gave automated, template replies that were irrelevant and never addressed the actual issues, just offering evasive excuses. Meanwhile, their inventory was a mess. They wouldn't update stock despite being out of stock, and they wouldn't inform customers in advance, leading to various delays in shipping after ordering. The most outrageous thing is that their prices are much higher than other platforms. Paying a premium for a miserable experience—poor logistics, terrible after-sales service, and a dismissive attitude—anyone who uses their service is doomed!
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