Affiliatly Affiliate Marketing
Affiliatly: Affiliate marketing solution for your store
Rating
4.4
feedback
132
chart
#2,973
All reviews
Rating Breakdown
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Oct. 23, 2024
Amazing product, priced very affordably and amazing customer service. Couldnt ask for more. Highly recommend!
Aug. 6, 2024
Way overpriced compared to competitors, the platform is not friendly, very hard to use. Needs to manually create a code for every new affiliate. I don't recommend this app.
We're incredibly sorry to see this. We'd like to remind you that we did explain which setting to enable so the affiliates could generate their desired codes on a ticket that was marked as viewed by you but never got your reply despite of following up with you two times. We also find sad that the price seemed too high for you despite of being the only option in the market that offers all the features without any restriction on top of a 90 days trial. So we want to assure you that if you ever reconsider giving our app another try we will gladly help you if you give us the opportunity. Best regards.
July 18, 2024
Amazing product, priced very affordably and amazing customer service. Couldnt ask for more. Highly recommend!
Thank you so much for the review. All that you mentioned is exactly the value we're always pushing forward to add to your business. Our support team will always be there for you if you need anything else!
May 14, 2024
Rene was great. I was taking over the Affiliate program for my company and the previous person didn't pass down the login information. Rene was so helpful and understanding. I was helped quickly and without any hiccups. I'm glad I chose to stick with Affiliate over other brands.
When you chose our brand it became our honor and privilege to assist you with anything we can do to help you get the best from our service on behalf of your success. Thank you so much for the appreciation!
April 18, 2024
Dealing with Tsvetalin with Affiliatly support was very refreshing! Super quick to respond & will clear helpful answers to all our questions!
Thank you so much for your review. We're honored to be part of your success story and will continue working hard to bring you the best value!
Oct. 5, 2023
A very useful app, solved my problems with managing royalties, easy to set up and use. Customer service always very helpful. Recommended
We are so happy for receiving your feedback and appreciation and you can be sure we will continue making our biggest efforts to help you with the success of your business. Our support team will be happy to assist you anytime you need us again.
Oct. 1, 2023
i never used the trial period, but still showing the app charges
We find incredibly sad to see this review as consequence of what we have proof is just a big misunderstanding: The app was installed previously in April 2023 consuming all of the 90 days of trial by the time it was reinstalled in September 15th. As consequence, when the app was installed again, there was no trial available so the charge was applied by the billing system. However, as you created a support ticket asking to remove the charge, our team immediately applied the money as Shopify app credit to pay for your charge and replied to the ticket without receiving any other message from you. The were no other charges or communications since then aside of the follow-up message sent by our support system kindly asking for a confirmation that you read our reply and the situation was solved. We hope that this helps clarifying the situation. Thank you.
July 6, 2023
One of the challenges we’ve been facing with affiliately is recurring inquiries from our affiliates regarding changing sums under their unpaid earnings, sometimes negative sums. This happens due to returns, but we are having a hard time explaining this to our affiliates as the platform does not provide information about the number and value of purchases returned.
We are incredibly sorry for this situation. However, we must clarify that we do include a few ways to inspect those refunds: 1. The value of the original order's price and earnings can be found in the details window > tab Log of each refunded order. 2. You can view the refunded order IDs in the affiliate's details window > tab Earnings > row "Total orders marked as refunded/cancelled per month" 3. And recently we have released a filter status row in the affiliate panels, where your affiliates can find the refunded orders associated with their account. If despite of checking the information you are still having problems, please contact our support team, we will gladly help out! Aside of this, thanks to your observation we're going the extra mile and are working on an improvement on the information displayed to the affiliates about unpaid earnings to help clearing out these situations. Thank you!
March 3, 2023
Affiliately is working well and was easy to set up. Their email support has been great. We are using multiple tiers and the affiliate portal.
Thank you so much for taking the time of showing us your appreciation! We'll keep doing our best to provide you the tools to grow your business. Our support team members send their regards <3
Jan. 31, 2023
Affiliatly is basic and it works. You can set it up in an afternoon and be ready to support affiliates. It makes it easy for them to sign up, drop links, and get paid, which is everything that really matters. Just drop a link in your footer and watch the affiliates trickle in. The major affiliate networks will send you a firehose of coupon and browser add-on affiliates at great expense, all of which bring almost no new traffic. The truth is that the valuable content affiliates who actually drive new traffic are few and far between. Affiliatly's pricing means you can afford to wait around for them to come by. I'm happy with their service.
We're so happy that you took the time to leave us a review and that you are proof of the power, affordability and ease of use of our service. We'll be more than glad to assist you on anything else you might need to run your affiliate program impeccably with our app. Many thanks!
Jan. 9, 2023
Really useful app! There are many features that can be managed. Efficient and professional support: they helped me very quickly to change the translation to my language. Thank you so much. Great job!
Hello Granjers, We just wanted to thank you for taking the time on leaving us a review. Our team is always ready to help out with any inquire you may have. Warm regards
Aug. 31, 2022
we've been using affiliatly for more than two years and love the platform. It's simple to use and they have fantastic support that helps us figure out our technical errors fast! The one thing I wish they had was the ability to schedule a 10 minute video chat to fix errors rather than emailing back and forth. Thanks!
Oct. 18, 2023
This is now our 2nd 5 star review for them! We have used Affiliatly over the past 2 years, and our fast scaling is a direct reflection of our amazing affiliate program. The customer service is top notch from any customer service I've ever had on the web or irl! Worth every penny
June 24, 2022
Very happy with this app. Works perfectly and the support is second to none. Would happily recommend the app for those seeking a reliable affiliate platform.
June 20, 2022
This is a wonderful application, even if it wasn't, we pick apps based on their support systems and the support offered by their staff is wonderful. 5/5 app 5/5 support for issues
May 19, 2022
Amazing app with all the functions I dreamed and more! I love the business model of pricing for startups like mine, which cannot afford expensive apps at the beginning. The support is just Excellent. I wrote to them 3 times already and they answer quick and efficiently, I'm really happy and I recomend it to every ecommerce who wants to grow sustainably. Thank you so much Affiliatly guys for the great work you have done. I wish the future of SAS is something similar to what you have created here, as a model.
May 3, 2022
I had an issue with figuring out how to manually add in one of our affiliate's sales, so I reached out to the support team and they were so quick and efficient with their response. They had a happy customer (me) and we had a happy affiliate. Great experience so far.
April 30, 2022
Great app. It was actually recommended to me by another affiliate app just because Affiliatly has advanced functions that a lot of other apps don't have. It's relatively easy to set up and if you are looking for something very specific, the support team is quick and helpful. Definitely recommend!
March 22, 2022
I love this app - and I appreciate the support that I get from it...I have detailed questions, and they give me detailed answers.... super helpful as a small business owner! I don't have time to do a lot of research on my questions! I Just need the answer! :)
March 5, 2022
Still trying to get used to using this as a non tech person but getting there. I had a tchnical issue and the support team were excellent at helping me sort it out. So far so good!
Thanks so much for your honest feedback. We really appreciate you taking the time to review our app. Our support team is always happy to help!