All reviews

Rating Breakdown

  • 5
    83% (109 ratings)
  • 4
    4% (5 ratings)
  • 3
    5% (6 ratings)
  • 2
    1% (1 ratings)
  • 1
    8% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 14, 2022

This app does everything we wanted to do and more! It's allowed us to run our affiliate program more easily PLUS we've been able to use it to track royalties and other custom partner programs. It's saved us hours of work each week, made things much easier for our affiliates, and to top it all off their support is incredible!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

The app does exactly what we need it to do and when we contacted customer services for some support, found the team extremely efficient and helpful in solving our problem.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

Great customer service and easy to use! A very helpful tool to help grow any business. Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your feedback. We really appreciate you taking the time to review our app. We’re always happy to help!

5 / 5 Share

Jan. 16, 2022

Very good software, you can track the data you need by simple operation, and the customer service is very patient, solved a lot of my problems in a week, thank you very much for your help!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

I can't recommend this app enough. We recently had to change the way we pay out rewards and the Affiliatly development team went above and beyond to add our chosen payment method to the program. They even customized the export csv to cater to what we needed. If you have any requests, be sure to ask them.

Using app

Over 6 years

Total reviews

6

Average rating

4.8

1 / 5 Share

Dec. 13, 2021

My personal experience with this app has not been good. The platform is confusing. The Youtube help videos have numerous errors. The help desk is slow to reply. I would rather pay more and get more.

Using app

2 months

Total reviews

35

Average rating

2.0

Developer Reply

We appreciate you taking the time to share this with us. I checked our support tickets with you and, even though it was the weekend, we could resolve your questions within the next day. We are sorry to hear that you are dissatisfied with the way we handle it. However, your comment will help us improve our app, and we, therefore, decided to take the videos offline while we are updating them. Thank you again for your feedback – we are taking all reviews seriously and will use them in our continuous improvement efforts. We wish you Happy Holidays!

5 / 5 Share

Dec. 13, 2021

Great app and great support from the team. This app have a great support team to the trail user also. Easy to use and have a 90 days trail period that is good amount of time to use trails

Store

Kchayo

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your feedback. We really appreciate you taking the time to review our app. We’re always happy to help!

5 / 5 Share

March 9, 2021

If you are looking for a full-function, fully customisable affiliate app - then this one is ideal. Over the past 3 years I have tried 5 different apps for this, from the super easy one click setup to the "all free" apps. Here is my review for Affiliatly; 1. super customisable, there are many different ways you can tweak the commissions, emails, etc. This is essential for us, as whilst we have a "refer a friend" setup than anyone can join, we love having the flexibility to tweak the details to match the requirements of bigger influencers. 2. customer support is excellent - very fast, very helpful and very much flexible. 3. the Gui might seem a bit complicated at first, as there are so many places you can tweak, but this can be easily skipped if you just take the default setup and use the default settings. 4. It's not free, but I have found the free apps are not necessarily free, because as soon as you try to customise even a little, then fees have to be incurred. Hence they are not actually free. In comparison, Affiliatly costs less in the long run. My conclusion is that Affiliatly has the right balance of a small fee and large range of options and great customer service.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We really appreciate you taking the time out to share your experience. We work hard to meet the expectations of our customers, and we’re happy to hear we hit the mark for you.

5 / 5 Share

Dec. 7, 2020

招待制のアフィリエイトを行うためにこのアプリをインストールしました。シンプルなUIですぐに実装できました。機能も十分でやりたかった内容をほぼ網羅。またユーザー側のログイン画面やマイページなどは簡易的な日本語のトランスレーション機能が用意されていますが、変更できないデフォルトの部分もあり、サポートに変更できないか相談したところ個別に即日対応してくれました。素晴らしいサポート対応力です。

Store

SENN

Using app

10 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 17, 2020

The tutorials for setting up are completely useless and if I cannot get it set up in the next two hours I an going to uninstall it

Using app

About 5 hours

Total reviews

4

Average rating

2.3

Developer Reply

Hi, the integration of our app and your store is completed automatically when you install the app. In the tutorial in your Affiliatly admin panel we have explained all the different aspects of the app, but if you can not find your way in there, contact our support with your problem and we will help you!

5 / 5 Share

Nov. 6, 2020

We are currently growing our affiliate program and HOLY SMOKES DO WE LOVE THIS. First off, it's really intuitive at first glance. Most of our affiliates totally get the platform and it's easy. After building out a landing page on our Shopify Shop with some FAQs, it really clicked for them. But the deeper you get with the product, you start to realize just how extremely customizable it is. Seriously, the UI may not look like Steve Jobs forced 20 teams to tears working on it, but the functionality is truly remarkable. Customize the email notifications, customize the tracking links, white label the domains, build out commission tiers, turn on two-tier, build coupon codes, and so on and so on and so on. But honestly? The reason why I wanted to write this review? It's because of the level of support. 24 hour or less turnaround time for any type of question and they're always super helpful. I could not get through this initial phase of the affiliate program without this awesome support team. SO THANK YOU, SUPPORT! <3 You all rock!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 1, 2020

One of the best companies I have worked with. They have a extremely customizable affiliate app and they will go the extra mile in tweaking it for you if needed. I have been with them on our 5 stores for over 2 years, and having tried 3 other loyalty/affiliate platforms, I can honestly say this is the best of the bunch!

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

We used Affiliatly to run a program on our Shopify store, and were impressed with range of functionality and ease of use. Customer service was amazing too, with super quick responses to any tech queries. Ability to track via link or discount code was particularly useful, as were the commission tiers settings. A solid app and great value, especially for those new to affiliate marketing.

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 28, 2020

J'ai téléchargé ce matin votre application. J'ai besoin qu'elle soit en français. Comment ajouter le lien d'inscription sur mon site web (ma boutique)? Cordialement

Store

Yesla

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Hi, ​we have a french translation, you can enable it in your Affiliatly admin panel > Settings > Customization > option “Translate the affiliate's panel to”. ​ ​Note that the translation is valid only for the affiliate panels and login/signup pages.

5 / 5 Share

May 4, 2020

what is wrong with your store i cant log in your server is down ia m trying to login and it will not let me

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Update: the server is back online. Sorry again for this issue! Hi and sorry about this issue. Indeed our server is down at the moment, as our hosting provider is having technical issues. They are working to restore normal services.

5 / 5 Share

May 3, 2020

Great and easy to use interface, with lots of customization options. Amazing customer service, really helpful!

Using app

3 months

Total reviews

8

Average rating

4.9

3 / 5 Share

March 3, 2020

This is a functional app. It does exactly what it says it will do. The people behind the coding clearly know what they're doing. The biggest drawback, however is the UI / UX / Design. It's seriously outdated. Embarrassingly so. We are unfortunately forced to move to another app simply for this reason. When you invest a lot of money in the design and branding of your store, you want that branding to be consistent across the board. That includes the Affiliate software you invite your partners to. Please Affiliatly, update the design and we will come back to you.

Using app

Over 7 years

Total reviews

2

Average rating

2.0

5 / 5 Share

Feb. 12, 2020

The app is good and ok to config. The great thing is they add you to their listing wich can result in more affiliates. And links.

Using app

11 months

Total reviews

20

Average rating

5.0

3 / 5 Share

Jan. 19, 2020

This app has everything anyone would need to run a good affiliate program... but the UI/UX is surprising. It's 2020. This app is missing valuable features like page previews when editing crucial things like registration pages. They need to do a better job at making things look more modern, sleek and updated, especially for the skeptical consumer.

Using app

1 day

Total reviews

9

Average rating

4.4

5 / 5 Share

Dec. 20, 2019

I only have two affiliates so far, but both are driving traffic and sales. I was able to set this up in about an hour with a little research. I intend to promote this more to influencers, vloggers, and bloggers who need content. I don't sell high end / big commission stuff, but this app allows me to manage the affiliates that I need to pay. It is easy to set up, and offers standard-sized banners and URL code extensions to incorporate into posts and mentions. My affiliates seem to like it, too.

Using app

Over 1 year

Total reviews

6

Average rating

3.7