Affiliatly Affiliate Marketing
All reviews
Way overpriced compared to competitors, the platform is not friendly, very hard to use. Needs to manually create a code for every new affiliate. I don't recommend this app.
We're incredibly sorry to see this. We'd like to remind you that we did explain which setting to enable so the affiliates could generate their desired codes on a ticket that was marked as viewed by you but never got your reply despite of following up with you two times. We also find sad that the price seemed too high for you despite of being the only option in the market that offers all the features without any restriction on top of a 90 days trial. So we want to assure you that if you ever reconsider giving our app another try we will gladly help you if you give us the opportunity. Best regards.
Amazing product, priced very affordably and amazing customer service. Couldnt ask for more. Highly recommend!
Thank you so much for the review. All that you mentioned is exactly the value we're always pushing forward to add to your business. Our support team will always be there for you if you need anything else!
Rene was great. I was taking over the Affiliate program for my company and the previous person didn't pass down the login information. Rene was so helpful and understanding. I was helped quickly and without any hiccups. I'm glad I chose to stick with Affiliate over other brands.
When you chose our brand it became our honor and privilege to assist you with anything we can do to help you get the best from our service on behalf of your success. Thank you so much for the appreciation!
Dealing with Tsvetalin with Affiliatly support was very refreshing! Super quick to respond & will clear helpful answers to all our questions!
Thank you so much for your review. We're honored to be part of your success story and will continue working hard to bring you the best value!
A very useful app, solved my problems with managing royalties, easy to set up and use. Customer service always very helpful. Recommended
We are so happy for receiving your feedback and appreciation and you can be sure we will continue making our biggest efforts to help you with the success of your business. Our support team will be happy to assist you anytime you need us again.
One of the challenges we’ve been facing with affiliately is recurring inquiries from our affiliates regarding changing sums under their unpaid earnings, sometimes negative sums. This happens due to returns, but we are having a hard time explaining this to our affiliates as the platform does not provide information about the number and value of purchases returned.
We are incredibly sorry for this situation. However, we must clarify that we do include a few ways to inspect those refunds: 1. The value of the original order's price and earnings can be found in the details window > tab Log of each refunded order. 2. You can view the refunded order IDs in the affiliate's details window > tab Earnings > row "Total orders marked as refunded/cancelled per month" 3. And recently we have released a filter status row in the affiliate panels, where your affiliates can find the refunded orders associated with their account. If despite of checking the information you are still having problems, please contact our support team, we will gladly help out! Aside of this, thanks to your observation we're going the extra mile and are working on an improvement on the information displayed to the affiliates about unpaid earnings to help clearing out these situations. Thank you!
Affiliately is working well and was easy to set up. Their email support has been great. We are using multiple tiers and the affiliate portal.
Thank you so much for taking the time of showing us your appreciation! We'll keep doing our best to provide you the tools to grow your business. Our support team members send their regards <3
Affiliatly is basic and it works. You can set it up in an afternoon and be ready to support affiliates. It makes it easy for them to sign up, drop links, and get paid, which is everything that really matters. Just drop a link in your footer and watch the affiliates trickle in. The major affiliate networks will send you a firehose of coupon and browser add-on affiliates at great expense, all of which bring almost no new traffic. The truth is that the valuable content affiliates who actually drive new traffic are few and far between. Affiliatly's pricing means you can afford to wait around for them to come by. I'm happy with their service.
We're so happy that you took the time to leave us a review and that you are proof of the power, affordability and ease of use of our service. We'll be more than glad to assist you on anything else you might need to run your affiliate program impeccably with our app. Many thanks!
we've been using affiliatly for more than two years and love the platform. It's simple to use and they have fantastic support that helps us figure out our technical errors fast! The one thing I wish they had was the ability to schedule a 10 minute video chat to fix errors rather than emailing back and forth. Thanks!
Thank you for confirming the benefits of two of our core values: simplicity and support.
This is now our 2nd 5 star review for them! We have used Affiliatly over the past 2 years, and our fast scaling is a direct reflection of our amazing affiliate program. The customer service is top notch from any customer service I've ever had on the web or irl! Worth every penny
Thank you for the awesome review! We are happy to help you grow your business and offer the best support and value.
Very happy with this app. Works perfectly and the support is second to none. Would happily recommend the app for those seeking a reliable affiliate platform.
We appreciate the awesome feedback. That encourages us to keep offering our best. Thank you
Amazing app with all the functions I dreamed and more! I love the business model of pricing for startups like mine, which cannot afford expensive apps at the beginning. The support is just Excellent. I wrote to them 3 times already and they answer quick and efficiently, I'm really happy and I recomend it to every ecommerce who wants to grow sustainably. Thank you so much Affiliatly guys for the great work you have done. I wish the future of SAS is something similar to what you have created here, as a model.
Thank you for one of the finest and most encouraging feedbacks we've ever received. This resembles exactly what we push and wish for offering to our clients.
I had an issue with figuring out how to manually add in one of our affiliate's sales, so I reached out to the support team and they were so quick and efficient with their response. They had a happy customer (me) and we had a happy affiliate. Great experience so far.
And we are happy that you and your customers are happy! We appreciate your feedback!
I love this app - and I appreciate the support that I get from it...I have detailed questions, and they give me detailed answers.... super helpful as a small business owner! I don't have time to do a lot of research on my questions! I Just need the answer! :)
And we love to provide help, answers and overall solutions. Thanks for the review!
Still trying to get used to using this as a non tech person but getting there. I had a tchnical issue and the support team were excellent at helping me sort it out. So far so good!
Thanks so much for your honest feedback. We really appreciate you taking the time to review our app. Our support team is always happy to help!
The app does exactly what we need it to do and when we contacted customer services for some support, found the team extremely efficient and helpful in solving our problem.
We love solving problems and proving we have your back! Thanks for the review.
I can't recommend this app enough. We recently had to change the way we pay out rewards and the Affiliatly development team went above and beyond to add our chosen payment method to the program. They even customized the export csv to cater to what we needed. If you have any requests, be sure to ask them.
Another proof of our commitment. We're not scared to go the extra miles for our beloved customers. Thanks for the review!
My personal experience with this app has not been good. The platform is confusing. The Youtube help videos have numerous errors. The help desk is slow to reply. I would rather pay more and get more.
We appreciate you taking the time to share this with us. I checked our support tickets with you and, even though it was the weekend, we could resolve your questions within the next day. We are sorry to hear that you are dissatisfied with the way we handle it. However, your comment will help us improve our app, and we, therefore, decided to take the videos offline while we are updating them. Thank you again for your feedback – we are taking all reviews seriously and will use them in our continuous improvement efforts. We wish you Happy Holidays!
If you are looking for a full-function, fully customisable affiliate app - then this one is ideal. Over the past 3 years I have tried 5 different apps for this, from the super easy one click setup to the "all free" apps. Here is my review for Affiliatly; 1. super customisable, there are many different ways you can tweak the commissions, emails, etc. This is essential for us, as whilst we have a "refer a friend" setup than anyone can join, we love having the flexibility to tweak the details to match the requirements of bigger influencers. 2. customer support is excellent - very fast, very helpful and very much flexible. 3. the Gui might seem a bit complicated at first, as there are so many places you can tweak, but this can be easily skipped if you just take the default setup and use the default settings. 4. It's not free, but I have found the free apps are not necessarily free, because as soon as you try to customise even a little, then fees have to be incurred. Hence they are not actually free. In comparison, Affiliatly costs less in the long run. My conclusion is that Affiliatly has the right balance of a small fee and large range of options and great customer service.
Thank you so much! We really appreciate you taking the time out to share your experience. We work hard to meet the expectations of our customers, and we’re happy to hear we hit the mark for you.
招待制のアフィリエイトを行うためにこのアプリをインストールしました。シンプルなUIですぐに実装できました。機能も十分でやりたかった内容をほぼ網羅。またユーザー側のログイン画面やマイページなどは簡易的な日本語のトランスレーション機能が用意されていますが、変更できないデフォルトの部分もあり、サポートに変更できないか相談したところ個別に即日対応してくれました。素晴らしいサポート対応力です。
We're grateful for the opportunity to help and will always be glad to support you. Thanks for the review!
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