All reviews

Rating Breakdown

  • 5
    76% (52 ratings)
  • 4
    4% (3 ratings)
  • 3
    7% (5 ratings)
  • 2
    1% (1 ratings)
  • 1
    10% (7 ratings)

Reviews with Text

  • 100% (68)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2025

Very good app, works well. Also a very helpful customer service, fast reply times, and they have always solved all my problems instantly.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the great feedback! It is our pleasure to help. We will be looking for the next opportunity to support you.

5 / 5 Share

Nov. 5, 2025

We are completely satisfied with this app. We have been using it for a long time, and it has always worked great. Whenever we encountered a technical issue or needed help with something, their support was truly perfect. Thank you very much.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. We are more than happy to keep providing you the top support you need and deserve.

5 / 5 Share

Oct. 28, 2025

I’ve been using them for a few years now, and their support has always been quick and great. Thank you!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! Always happy to help and be your long time allies for the success of your affiliate program. We will always have your back!

5 / 5 Share

Oct. 27, 2025

The Affiliatly team is always quick to respond whenever we need technical support. We’ve even made improvement requests to enhance the experience in our affiliates’ dashboards, and they listened — implementing those changes for all users of their app. I highly recommend them. We’ve been using Affiliatly with great satisfaction for over 5 years.

Using app

About 7 years

Total reviews

7

Average rating

4.9

Developer Reply

Thanks for your review! We are honored with those words. It is our pleasure to give our best when supporting our users and learn new ways to provide the desired experience when using our service. We loved to team up with your 5 years experience to develop improvements.

1 / 5 Share

Oct. 22, 2025

This app is frustrating and the help desk isn't very helpful.

Using app

Almost 5 years

Total reviews

1

Average rating

1.0

5 / 5 Share

May 27, 2025

We've been using the app for a couple of years now. It has many great features and is priced fairly. The customer support has been helpful whenever we have an issue or a question. I recommend it to any Shopify or BigCommerce user.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

We're very grateful for your review and recommendation. Yes! We have a solid mission of offering the best value of features with fair pricing so we're so glad you're enjoying it.

5 / 5 Share

July 28, 2025

I have been using using this for around a year now , I find this very useful to spread your reach. Its definitely and amazing tool to Spread your reach.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review. We are totally committed to help your reach, growth and success!

1 / 5 Share

May 19, 2025

This is a scam, I canceled the free trial and they kept charging me and wouldn't reply to my messages.

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 27, 2025

I have been using this now for more than 6 months. It is a solid app that does what it says. Support is good and it is easy to use. Have not had any issues with this app.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback and feel honored to be part of your success story. If you need any help our support team will be happy to assist you.

4 / 5 Share

Feb. 27, 2025

We have been using this app for quite some time now - it's great. Wish we could speak with someone, wish it was directly connected to zelle so we could make payments easier but they are always pretty quick to respond and help us.

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your review and sharing your ideas. You can always talk to us through our support channels and any other awesome ideas will be welcome.

5 / 5 Share

Feb. 27, 2025

Great service and excellent support when you need it. The only request I would have is better support for accounts that manage multiple stores (domains). However, they did make this easy to set up when I contacted support but it would be better if there was more centralized management for companies running multiple brands that want the affiliate program combined.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We have some ideas being discussed on this. In the meantime, our support team will always be there to offer you great assistance.

5 / 5 Share

Jan. 17, 2025

It's may not fancy, but you can trust the richness and reliability of all the features you need for your online store. we've tried some other alternatives when we opened our store in 2023, and we settled here. After 1 years we upgraded our subscription, as Affilliaty has helped us grow a lot. Really grateful for the great work from this company and their team.

Store

PIDZOOM

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are grateful for every piece of your review. We are firm believers that our minimalist style instead of fanciness offers performance, offering our full features instead of restrictions offers richness and our commitment with reliability helps growth. You are proof of that and we are honored to accompany on your journey to achieve more and more.

5 / 5 Share

Jan. 16, 2025

It works great, is easy to use and understand.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the feedback! We are all committed to bring you ease of use so you enjoy all of our features at full.

3 / 5 Share

Dec. 18, 2024

App seemed to work well enough, but it was difficult to cancel our subscription.

Using app

7 months

Total reviews

1

Average rating

3.0

Developer Reply

It's good to hear from you that the app worked well and we promise we'll have even more good stuff when you join us again. Kind regards.

1 / 5 Share

Aug. 6, 2024

Way overpriced compared to competitors, the platform is not friendly, very hard to use. Needs to manually create a code for every new affiliate. I don't recommend this app.

Store

Dysel

Using app

Over 3 years

Total reviews

3

Average rating

2.3

Developer Reply

We're incredibly sorry to see this. We'd like to remind you that we did explain which setting to enable so the affiliates could generate their desired codes on a ticket that was marked as viewed by you but never got your reply despite of following up with you two times. We also find sad that the price seemed too high for you despite of being the only option in the market that offers all the features without any restriction on top of a 90 days trial. So we want to assure you that if you ever reconsider giving our app another try we will gladly help you if you give us the opportunity. Best regards.

5 / 5 Share

July 18, 2024

Amazing product, priced very affordably and amazing customer service. Couldnt ask for more. Highly recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review. All that you mentioned is exactly the value we're always pushing forward to add to your business. Our support team will always be there for you if you need anything else!

5 / 5 Share

May 14, 2024

Rene was great. I was taking over the Affiliate program for my company and the previous person didn't pass down the login information. Rene was so helpful and understanding. I was helped quickly and without any hiccups. I'm glad I chose to stick with Affiliate over other brands.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

When you chose our brand it became our honor and privilege to assist you with anything we can do to help you get the best from our service on behalf of your success. Thank you so much for the appreciation!

5 / 5 Share

April 18, 2024

Dealing with Tsvetalin with Affiliatly support was very refreshing! Super quick to respond & will clear helpful answers to all our questions!

Using app

Over 6 years

Total reviews

9

Average rating

3.4

Developer Reply

Thank you so much for your review. We're honored to be part of your success story and will continue working hard to bring you the best value!

5 / 5 Share

Oct. 5, 2023

A very useful app, solved my problems with managing royalties, easy to set up and use. Customer service always very helpful. Recommended

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

We are so happy for receiving your feedback and appreciation and you can be sure we will continue making our biggest efforts to help you with the success of your business. Our support team will be happy to assist you anytime you need us again.

3 / 5 Share

July 6, 2023

One of the challenges we’ve been facing with affiliately is recurring inquiries from our affiliates regarding changing sums under their unpaid earnings, sometimes negative sums. This happens due to returns, but we are having a hard time explaining this to our affiliates as the platform does not provide information about the number and value of purchases returned.

Using app

Almost 2 years

Total reviews

4

Average rating

4.5

Developer Reply

We are incredibly sorry for this situation. However, we must clarify that we do include a few ways to inspect those refunds: 1. The value of the original order's price and earnings can be found in the details window > tab Log of each refunded order. 2. You can view the refunded order IDs in the affiliate's details window > tab Earnings > row "Total orders marked as refunded/cancelled per month" 3. And recently we have released a filter status row in the affiliate panels, where your affiliates can find the refunded orders associated with their account. If despite of checking the information you are still having problems, please contact our support team, we will gladly help out! Aside of this, thanks to your observation we're going the extra mile and are working on an improvement on the information displayed to the affiliates about unpaid earnings to help clearing out these situations. Thank you!