UpPromote Affiliate Marketing
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This app is great. I just wish it would email you when an affiliate had a sale or signed up.
Thank you for sharing your feedback. Actually, we do have the functions you need. Simply go to Settings > General > Notifications and others > turn on "Get notifications about new affiliates" and "Get notifications about new referrals". We hope this is helpful. Cheers!
Just want to say a big thank you to Evans for his help and support today. He was extremely patient and answered all the questions I have. Really appreciate you buddy.
Tommy was extremely helpful and responded very quickly to any queries I had, helping me solve problems efficiently!
The software does exactly what we need it to, and Tommy and the team are always there when we need support.
I've been using this app for a couple of years now and it is honestly all what you can ask for. It's easy to deal with and the support team is amazing and they always get back to me and do their best to help explain and facilitate all the solutions needed for me. Would totally recommend!
I haven't needed to try any other influencer app since installing this one, so it's definitely good—but there’s still room for improvement. Customer support from Barney was instant and super helpful, answering my question in a snap!
We have ~300+ affiliates that we migrated over from a much worse system. I've barely scratched the surface with the functionality but I've been impressed with the support
Professional and fast support.
Easy to setup, customer service has been easy, fast, and friendly!
The support team are absolute rockstars (Barney & Tanie), always so helpful and respond at such a fast rate! I love how our chat continues and that you dont have to start from scratch!
Tanie and the entire Uppromote team is always super nice and available to help with any issue a customer might encounter. They always provide valuable solutions and take their time to explain to you what needs to be done. Would reccomend!
Paid for a year subscription and ended our affiliate program early. This app has plenty of bugs and the major one is that the PayPal integration is broken so all payments have to be made manually. I removed the app after 6 months and this company is refusing to even offer a partial refund. Stay away from them as their customer support is awful and the app is full of bugs. You can do the same exact thing that this app does for free with Shopify collabs.
We're sorry to hear about your experience and would like to clarify a few things in a constructive way. (1) Our agent did not refuse your refund request — he simply asked for a billing screenshot in line with our policy. You are eligible for a partial refund, and we're ready to process it. (2) Regarding the PayPal integration, we found no record of it being reported to us; this kind of issue is often tied to PayPal account approval rather than the app itself, and we'd love the chance to troubleshoot it further with you. (3) If you could share the specific bugs you encountered, we'll prioritize resolving them as quickly as possible. We've sent you a follow-up email and look forward to hearing from you.
excellent service and support, really good
I've used UpPromote for about three years and it's been a perfect solution to working with my affiliates. Their support has also been great. Thanks UpPromote!
Greate service. they are always helpful
Jsem na začátku, ale vše je příjemné a srozumitelné.
Barney was so helpful! Thank you! Great App and free!
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