All reviews

Rating Breakdown

  • 5
    93% (3,663 ratings)
  • 4
    5% (193 ratings)
  • 3
    1% (36 ratings)
  • 2
    0% (18 ratings)
  • 1
    1% (37 ratings)
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5 / 5 Share

Sept. 11, 2024

Great support from Hannah for removing the UpPromote branding and leave it all to our branding. Thanks! Hope this will lead to great marketing growth.

Store

UHOMART

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

super service team

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 10, 2024

Great app and easy setup with a great customer service!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Store

AG

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Thank you Hannah

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

I’ve been using UpPromote, and I’m really impressed with both the app and the customer service. Tommy was incredibly quick to respond and provided me with professional and knowledgeable assistance. His support made the whole process so much smoother! The app itself is user-friendly and offers all the features I need to grow my affiliate program. Highly recommended!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

I was struggling with setting up the commissions, TOMMY was very helpful and he had a lot of patience with me too. Great experience accessing upPromote service today as he made it very easy for me. Thank you

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

Barney did an outstanding job in helping me put together my customer registration page.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

We are just starting to use UpPromote for our Affiliate Program and we have been very impressed with the level of customer support when we haev needed it. While the app is fairly intuitive, we have wanted to do make a few small tweaks and we have found the team to be very responsive and a pleasure to work with. Once we have more Affiliates we will be able to see how they are liking and using their Dashboard but so far so good!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

I am greatly appreciating my experience with UpPromote so far. I did a tonne of research when looking for the best app that would meet my needs and be within budget. UpPromote shone through as a fantastic option and they are proving that I made the right choice. I appreciate being able to be granular at the variant level for which products are included in our affiliate program and at what commission percentage. I am also blown away by their support team. I've been helped multiple times now by Nick over chat and he has been fantastic at helping me customize the affiliate portal with our brand colours and sizing of the logo. As well as troubleshooting some of the functionality that I have needed extra support and guidance to understand. As we are gearing up to launch our affiliate program I am feeling super confident and excited that partnering with UpPromote has been a fantastic strategic decision for our business. Thanks so much, team UpPromote!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Enjoying the app so far! I didn't use all the features yet but the customer service is exceptional: easy to reach, comprehensive info, I feel ready to start! I'll post another review when I come full circle with the app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

The service is incredible. Thank you so much for the help. Very efficient and personalized.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

New user here, not much experience with the app yet, but I can say that the support team (Hannah specifically) was patiently explaining features and functionality. This gives me the optimism that the app will perform well, and will be part of my site for a long time.

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Fast responses, high recommendation to everyone wants to try.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Immaculate customer service, I had quite a few questions and Gwen was very helpful and quick with her responses. Would definitely recommend!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Great app guys! highly recommended. My online store is up and running. The setting process is very easy and navigable. I bet you would love it. support team 10/10

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

10/10 great customer service!

Store

STRMS

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Great customer service and support! Tommy was so helpful to answer my question and solve my problem.

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 5, 2024

I think it's the best app because you can get responses when you have problems in real time! I'm always helped by Barney. He's always trying and proactively acting on my issues. It is a very convenient application for contributing to marketing performance. The dashboard is intuitive and professional. And it has a good UIUX for seeing marketing performance.

Using app

6 months

Total reviews

4

Average rating

5.0