UpPromote Affiliate Marketing
Drive referral sales loops with influencer & affiliate program
Rating
4.9
feedback
3,156
chart
#329
All reviews
Review RSS Feed
Nov. 18, 2022
Being new to setting up my app, I found it was easy to navigate and with a lot of information on how to set it up also. With anything I didn't understand, the support chat was available and answered quickly, helpful and friendly. So far I am really happy with this app and service.
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Nov. 18, 2022
Excellent customer service! Highly Recommend! The function is also easy to use and the who system is neat!
Thanks for sharing your review with us. That just made our day! Your review will definitely motivate us to work harder and improve the app day-by-day. Don’t forget to reach the team at [email protected] or via the in-app chat channel anytime you are in need. Take care!
Feb. 17, 2026
I can honestly say this is the best support team I’ve ever experienced from any Shopify app. They’re fast, you speak to real humans straight away (not bots), and they’re always incredibly kind, patient, and helpful. On busy workdays, one of the few things that keeps me sane is knowing there are apps out there that genuinely care. The UpPromote team never fails to support me! And when you’re juggling a lot, that kind of reliability truly saves the day. So thank you, UpPromote team. I really, really appreciate you! And your app is great too!!!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Nov. 17, 2022
Es la primera vez que utilizo un programa de este tipo, al iniciar no me quedaban claras algunas configuraciones de como agragar una coleccion en especifico, pero Tommy fue muy amable y me ayudo a configurar todo correctamente! Ahora solo espero que el programa de afiliados empieze a rendir sus frutos!!! Los estare actualizando.... Muchas gracias!
Thanks for giving us your feedback. Your words will definitely motivate us to work harder and improve the app day-by-day. Don’t forget that my team at UpPromote is always available at [email protected] as well as the in-app chat support channel to give you a hand while needed. Cheers!
Nov. 17, 2022
Customer Service was great. Especially from Tommy, excellent communication skills, very patient, and very helpful. Couldn't have asked for better help. Give this guy a raise! Very good app.
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Nov. 16, 2022
Gwen and the rest of the staff are super helpful and fast at it too! Anytime I have any questions, they are quick to respond and find answers for me. Loving the program so far :)
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 15, 2022
Customer Service was great. Especially from Tommy, excellent communication skills, very patient, and very helpful. Couldn't have asked for better help. Give this guy a raise!
Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!
Nov. 15, 2022
Very good app. I am still checking its potential though. Until now it seems to work really well. Thank you.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 15, 2022
Fantastic support from Tommy and the whole team!! They have assisted me in every way, learning the ins and outs of UpPromote and then migrating from our old solution. There is always someone online to chat to and they are knowledgeable and super helpful.
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Nov. 13, 2022
Absolutely amazing ambassador app! We used GoAffPro before moving to UpPromote, and I wish I made the change sooner. The beautiful back end makes it truly a pleasure to use, and when you create your ambassador program, you can really fine tune it to make a custom solution that matches your brand! Christy, Tommy, and Stark have all been great when working together to solve issues!
Nov. 8, 2022
I'm new to the app and still figuring out how it truely works. But my review at this point is on the app's customer service - it's excellent! I've had a few associate assist in my set up, but Tommy has been the go to for my issues and concerns. Tommy has been professional & extremely helpful with each step of the set up....and goes beyond what I expected from an app. It took some time to set up the programs/marketing and the Paypal, but having access to immediate Q&A chats is awesome! love it - So, THANK YOU for having knowledgable and professional customer service for your customers. Im on professional plan. :)
Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!
Nov. 7, 2022
Intuitive platform with good customer service. Great to have levels of pricing that we can work our way up to.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 7, 2022
Fast and high quality customer service. I got the information I needed to know within a minute. I was able to solve my problem quickly, especially thanks to Gwen who provided very good support. Thank you very much.
Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!
Nov. 7, 2022
Easy and simple to use! Great feature to my store and customer service is quick and informative. Great app!
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 6, 2022
I appreciate how easy it is to use and how it helps manage and help affiliates and merchants collaborate together.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 5, 2022
I just set up the Free version of this app to get my feet wet in the world of affiliate marketing. The Quick Set up was easy to do. And the real-person online chat was amazing. Open on a saturday, and I could pop in and out with questions as I set up my settings. Proof will be once I actually start using the app, but so far so good.
We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.
Nov. 4, 2022
Easy set up with a guided walk through! Love that the features I need are free, too! I would definitely recommend.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Oct. 31, 2022
Great app, and Great customer service from Selina she was really helpful on explaining all the app's features.
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Oct. 28, 2022
Great app and awesome support from Tommy! Helped me a lot with setting up the program and fixing some smaller issues on our side. Big recommend!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Oct. 27, 2022
Great app so far. Just getting going with it, but very easy-to-use and streamlined UI. Would highly recommend it.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!