UpPromote Affiliate Marketing
UpPromote - Affiliate, influencer, referral programs
Rating
4.9
feedback
3,948
chart
#316
All reviews
Rating Breakdown
Review RSS Feed
Sept. 5, 2024
New user here, not much experience with the app yet, but I can say that the support team (Hannah specifically) was patiently explaining features and functionality. This gives me the optimism that the app will perform well, and will be part of my site for a long time.
Sept. 5, 2024
Immaculate customer service, I had quite a few questions and Gwen was very helpful and quick with her responses. Would definitely recommend!
Sept. 5, 2024
Great app guys! highly recommended. My online store is up and running. The setting process is very easy and navigable. I bet you would love it. support team 10/10
Sept. 5, 2024
Great customer service and support! Tommy was so helpful to answer my question and solve my problem.
Sept. 5, 2024
I think it's the best app because you can get responses when you have problems in real time! I'm always helped by Barney. He's always trying and proactively acting on my issues. It is a very convenient application for contributing to marketing performance. The dashboard is intuitive and professional. And it has a good UIUX for seeing marketing performance.
Sept. 5, 2024
Easy to use, and amazing and quick customer service that answered my questions precisely!
Sept. 4, 2024
Sept. 4, 2024
It was so close to good! Really great portal and extensive configuration - managed to get the portal, sign in, all pages, and functionality working exactly how I wanted them. Unfortunately, only got purchase tracking to work when Shop Pay was used, but not when regular checkout was done - we admittedly have a strange website setup.. Tested and tried for a while, couldn't get it going. Besides that, the upgrades are far more expensive than the alternatives, which offer perfectly competitive features.
Hi, this is Stark from UpPromote. Thank you for your feedback. It seems there may be some misunderstandings here. Typically, regular checkout is the most compatible with our tracking system. I tried to see if you contacted us to discuss about the tracking test, but it seemed like you never did. We'd love to assist you on setting up the app properly, so please don't hesitate to reach us via the in-app chat. A live agent will be there to help you. Regarding the pricing, we'd love to provide some help too. Looking forward to talking to you. Cheers!
Sept. 4, 2024
Sept. 2, 2024
Good, Tommy customer service responded to questions immediately. It would be better if the function settings, processes and names were simpler.
Sept. 1, 2024
Sept. 1, 2024
Fantastic support. I am new to the app and was able to get fully set up in about 30 minutes. I had some technical questions and the support team was able to help me with some custom code and answer all of my questions in just a few minutes. While my experience is short, so far it has been great!