UpPromote Affiliate Marketing
All reviews
First interaction with UpPromote today, and the service was incredible. Fast turnaround. Completely satisfied. Maya was fantastic.
Awesome support. Mina, in particular, was immensely helpful—professional and courteous!
Good tool ! Thank you to Gwen for the help :)
Amazing services and quick help, easy to set up. Tommy has helped us get things done quickly. Making affiliate programs and setting things up is quite quick and easy. Super helpful and amazing platform.
UpPromote has the best customer service. I have eased into the affiliate marketing and have not had any big issues thus far. I'm just leveling up and they are making it really easy!
Mina helped me alot thanks to up promote to hire a person like her
Mina was quick to help fix an issue with an affiliate profile.
Easy to use , set up quick and customer service is great !
Great product with excellent service! Evans response swiftly, and knows how to answer exactly what you need. Thank you!
Gwen was super helpful in support, very knowledgeable and answered everything i needed to know and more. Great app, looking forward to using it more and with the great support nothing is an issue to sort out
Very easy to set up, and the online support has been exceptional. Would highly recommend.
I'm just starting with the program - and I've found the customer service to be excellent in answering my questions on which pricing tier would work best for me. (shout out to Mandy) They didn't push for a more expensive level but helped me work out how to meet my business model with the growth plan.
I had high expectations for UpPromote, but unfortunately the quality of affiliate applications was very disappointing. At least if you're hoping to get applicants from their marketplace. It may be ok if you're doing your own promotion to attract real affiliates. Out of the first five applicants, 3 were coupon or deal websites that appear to add no real value and may simply capture customers who were already intending to purchase. 4 out of 5 submitted applications with no information about how they plan to promote the brand, making it difficult to assess whether they are a good fit. I had to contact them via e-mail to ask more details (which turned out a waste of time anyway). As a camping and outdoor gear brand, we expected more relevant and professional applicants, which did not occur at all. For example, one recent application came from an email address "discreet69****"... embarrassing. The platform itself seems to work as intended, but there is no quality control or relevance of affiliate applications - even if you apply rules and restrictions for applicants.
Thank you for sharing your experience with us. We understand that some affiliates on the Marketplace might not be the best fit for some merchants. However, we recently released a feature called Creator Discovery. With it, you can find influencers across Instagram, TikTok, and YouTube without third-party tools, with audience data and authenticity scores. We strongly believe that it's worth a shot. To learn more, please reach out to our 24/7 in-app chat support channel. A live agent will be right there to assist you. Best,
Tommy was super helpful with setting this up! Thanks and excited to use it!
Great app and outstanding customer service! The support team was responsive, knowledgeable, and helped me resolve my questions quickly. The app works as expected and has been a valuable addition to our Shopify store. Highly recommended!
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