All reviews

Rating Breakdown

  • 5
    95% (2,815 ratings)
  • 4
    3% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,736)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 27, 2022

Excellent app, this was the closet app we found that would fit our needs, and when we spoke to the support we got help to implement the last missing changes we needed. The best thing, by far, about this app is their Support and willingness to help you out. Which is great for smaller companies. We implemented a number of changes and in our case we did not have to pay anything extra. Also, big thanks for Matthew which is the person we've spoken to the most. I've never experienced better help and support as with this app.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback :) It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] if you need us. Cheers! Matthew

5 / 5 Share

Jan. 27, 2022

Your service rep Matthew really helped me a lot. He was kind, patient and got all my issues resolved.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, It's Matthew from UpPromote here. Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via live chat if you need our assistance. We're right here to help!

5 / 5 Share

Jan. 26, 2022

I used this app to help me setup an ambassador program. It gives my mind ease to know that the system for tracking is taken care of.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your review with us. That just made our day! Your review will definitely motivate us to work harder and improve the app day-by-day. Don’t forget to reach the team at [email protected] anytime you are in need.

1 / 5 Share

Jan. 26, 2022

I believe this company is a scam. I have an affiliate by the name "Puja Regmi" who somehow is getting orders, sometimes multiple, per day. This person has never ordered from me. I also searched this persons code and it has never been used. How can you generate multiple orders every single day, without your code ever being used? SCAM. Do not pay if something seems fishy!

Using app

2 months

Total reviews

6

Average rating

4.3

Developer Reply

Hi there. This is Stark from UpPromote team. I believe that there's some misunderstanding here. Upon checking, we could see that the affiliate promoted your shop and brought referrals using the affiliate link instead of the coupon code. Also, if you suspect any referral, you can go to the Referrals tab and deny it. I hope that has cleared things out for you. Please feel free to reach us at [email protected] or the in-app chat channel if you need our assistance. Cheers!

5 / 5 Share

Jan. 25, 2022

The integration between Shopify and UpPromote was frictionless. It was so easy to setup, and it took me about 4hrs to have my first affiliate program setup. The free plan is great start to play around with a basic affiliate program.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and congratulations on your first success. We hope that you will keep enjoying the app. You can always contact us at [email protected] if you need our assistance. We're right here to help!

5 / 5 Share

Jan. 25, 2022

very seamless yet. haven't started the actual program but the setup was very smooth. Hope that it delivers!

Using app

38 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for sharing your review with us. That just made our day! Your review will definitely motivate us to work harder and improve the app day-by-day. Don’t forget to reach the team at [email protected] anytime you are in need.

2 / 5 Share

Jan. 25, 2022

I don't know how this app got so many 5 star reviews but the app is VERY MISLEADING. In order to actually pay your affiliates you must have the $69.99 / month plan!! Well there goes my whole profit! It's quite embarassing actually to announce an affiliate program and then find out you cannot process payments to your affiliates! If you don't upgrade to the $70 plan, you have to process payments outside of the app. Some of my affiliates have debit cards so I have to now go sign up for some other third party and pay everyone MANUALLY. I am so frustrated because it truly feels like I've been scammed. How am I now supposed to cancel or pay insane amount of money, I barely get any affiliate referrals!! At least make it affordable for people who barely bring in any affiliates! I'd rather have a plan that grows and charge me more the more $$ I bring in. $70 is insane for small businesses like mine, that's the whole reason I even signed up for an affiliate program is trying to make more sales because none of my online ads are working anymore and I'm barely surviving. I thought ok maybe I'll upgrade to the $20 plan but NOPE CANNOT PROCESS PAYMENTS WITH THAT EITHER!!!! Small businesses beware plus a lot of affiliates will only sign up to place orders for themselves and that that commission for themselves like a coupon. I'm so upset I don't even know what to do.

Using app

28 days

Total reviews

9

Average rating

3.7

Developer Reply

Hi there! We do understand that you, as well as many other merchants, want to do the payments right from the app for convenience. Unfortunately, that will involve the merchants' payment security/privacy (especially with debit card payments). That's why manual processing payments has been the main method that most Shopify merchants do. We always aim for the best experience for our users, so we actually managed to develop the PayPal integration feature so that users could process payment right from the app. We have been trying to look for more integration to expand the in-app payment options list as well. We've sent you an email with an alternative solution for this. We hope that you could give us a chance to make things right for you. Cheers!

5 / 5 Share

Jan. 21, 2022

Just learning about this app, but so far the installation has been really simple and super easy to set up

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected]

5 / 5 Share

Jan. 14, 2022

Christy, the customer support, is very helpful. She understand every question I asked and brings out the solution very quickly. Since English is not my native language,I was worried that she won't understand what I'm asking, but she did a great job every time I reach out to her. Very professional, good job Up-romote team. ;)

Store

RuKo

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] in case you need a hand.

5 / 5 Share

Jan. 13, 2022

This app is easy to use, quick to implement and effective. Everything in the design is intuitive and the application integrated seamlessly.

Store

SQUEAK

Using app

31 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] if you need our assistance. We're right here to help!

5 / 5 Share

Jan. 13, 2022

The structure of the app is great and the functionality is yet to be tested, I appreciate the customer support and also appreciate if you give me more time to put your app in the test before I can leave a useful and honest review. Thanks

Store

TIDIFY

Using app

1 day

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 10, 2022

This app is great so far and is really helpful. Would recommend it to my friends. The support team is awesome too.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the sharing. It's our pleasure to support you as well as your business. We hope that you will keep enjoying the app. You can always contact us at [email protected] if you need our assistance. We're right here to help!

5 / 5 Share

Jan. 7, 2022

Just setting up the app! After looking for many apps for our Affiliate Program, this one was the one that catch our attention because of its easy and intuitive user interface. Hope this works great for us. Once we began to use it, I'll write my updated review. So far so good, it seems to be a very complete and robust app.

Using app

24 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] if you need our assistance. We're right here to help!

5 / 5 Share

Jan. 7, 2022

Installed today, very easy to install and navigate. So far I like it, I must say a bit expensive let's see if it's worth the investment.

Using app

About 10 hours

Total reviews

8

Average rating

4.6

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] if you need our assistance. We're right here to help!

5 / 5 Share

Jan. 6, 2022

A nice solution to run any affiliate marketing campaign at a good price. Has all of the features we need including tracking order by affiliate link or by coupon code.

Using app

5 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you very much for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] if you need our assistance. We're right here to help!

5 / 5 Share

Jan. 4, 2022

intuitive tool!! easy setup and guided steps. I truely recommand it. Will check the next steps and options later

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] if you need our assistance. We're right here to help!

3 / 5 Share

Jan. 4, 2022

I’m using this app to help me promote more sale. I can’t say it works or not because I am still setting up and was promoted to leave a review. I will update my review after a few days observation and testing.

Using app

37 minutes

Total reviews

18

Average rating

4.8

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] anytime. Cheers!

5 / 5 Share

Jan. 3, 2022

So far so good, I'm in the middle of set up but am finding it to be a lot more user friendly that the last one I tried. Seems to be a very easy to use interface.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at [email protected] Cheers!

5 / 5 Share

Dec. 29, 2021

Very easy to set up. I was able to add affiliates right away. Would recommend this app fro those looking to work with influencers.

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] if you need our assistance. We're right here to help!

5 / 5 Share

Dec. 24, 2021

I just started using the app. I am in love with it. I would highly recommend it. I am still exploring it but everything looks good so and promising. I already started to receive affiliates' requests partners, which is great for our brand.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] if you need our assistance. We're right here to help!