All reviews

Rating Breakdown

  • 5
    95% (3,092 ratings)
  • 4
    2% (80 ratings)
  • 3
    1% (19 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (2,987)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 16, 2022

I have to say, the UpPromote is the best, I didn't use a lot(actually just start today), but the customer support always on time and they will help you in any way till solve your issue. thanks Tommy, thanks UpPromote.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Dec. 15, 2022

Easy to use, and the app has a lot of flexibility depending on your needs. Support team is great, I've received excellent customer service, today Tommy was helping me with some questions. Great attitude and fast support! Recommended!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Dec. 14, 2022

My experience with UpPromote has been wonderful. I'm literally up at 11:30pm and someone is helping me in a live chat. Whenever I have a question, I not only get a quick response, I'm taught how to make the changes or adjust something so I'll know how to do it in the future. The end user experience is great too, our affiliates find it's easy to register and start generating sales!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

5 / 5 Share

Jan. 8, 2025

Tanie was so helpful! She was easy to communicate with, she understood all my questions and was able to get my questions answered. Thank you so much, Tanie!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Dec. 14, 2022

The support is amazing - very friendly, professional and quick. You can ask about everything you need and you get guided by the chat supoort step by step.

Store

PGYTECH

Using app

29 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Dec. 13, 2022

It is a very simple app and has a very good service. Since we are integrating from another affiliate platform, I have received very good help and service from Selina, to make this happen.

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Dec. 12, 2022

The nice and fast support, love it! very good customization of the commisions view. The app is great for tracking

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

4 / 5 Share

Dec. 12, 2022

Really nice app and the customer service is awesome, too. Their people offered me great help in using this app, and a very pleasant use experience.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] anytime. Cheers!

5 / 5 Share

Dec. 9, 2022

so far its pretty awesome. I haven't been using it long but I understand why it has a high rating. ...

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at [email protected] or the in-app chat channel. Cheers!

5 / 5 Share

Dec. 9, 2022

Great app, and great support from Tommy. He spent more than an hour with me on team viewer sorting out questions i had for my complex affiliate program and he managed to solve it. Highly Recommended

Store

Antur

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!

5 / 5 Share

Dec. 8, 2022

Super! Alles bestens - sehr einfach zu navigieren. Gerade für Neulinge sehr hilfreich. Daher zu empfehlen.

Using app

6 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Dec. 7, 2022

Gwen was so nice! Support was great too! They responded in a timely manner and gave me the answer to what I asked.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Dec. 7, 2022

They have helped me solve many problems, making my shopify store more perfect. I recommend you to use it!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

It took me all of maybe 20 minutes or less to set up. My affiliates received their link today so that they can get started helping my makes sales!

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

5 / 5 Share

Dec. 4, 2022

Application très bien conçue où les étapes sont clairement indiquées. Une vidéo et un texte de documentation pour chacune. Excellent service après vente y compris le dimanche de Gwen en chat. Un grand merci pour sa disponibilité.

Using app

3 days

Total reviews

29

Average rating

4.4

Developer Reply

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at [email protected] or the in-app chat channel. Cheers!

5 / 5 Share

Dec. 1, 2022

I used this app to help me understand the registration part of affiliates. It was quick and quality support. Thanks

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

March 4, 2026

Support is the best I have ever seen! Especially Evans who is very professional and quick-responded, and he helped us resolve a lot of questions! Really recommend this app for all shopify users!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

5 / 5 Share

Nov. 28, 2022

Love this app and the impeccable support - shout out to June, Christy, Tommy and Gwen! They made it all easy for our affiliate program! Great job UpPromote and kudos to all tech reps! Thank you very much!

Using app

Almost 2 years

Total reviews

9

Average rating

4.3

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

1 / 5 Share

Nov. 27, 2022

This app shuts down and prevents you from accessing your data-luckily we had used IG names for the discount so we were able to go back and message each one of our ambassadors. Also, customer service was completely lacking-sent numerous emails and support tickets and never got responses to help us fix the problems. Ultimately we notified our ambassadors and moved platforms.

Store

ONDA

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. And we're really sorry for the experience. Upon checking, the system has been working normally without any unexpected shut-down. Therefore, we'd love to work with you to investigate further on the issue. I've already sent you an email. Please check that out. We would appreciate a second chance from you very much <3

4 / 5 Share

Nov. 22, 2022

An affiliate was having some issues figuring out their account and the support team has been consistently helpful and available when needed. They helped me understand the process and gave appropriate info to pass along to my affiliate. Great service!

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] anytime. Cheers!