All reviews

Rating Breakdown

  • 5
    95% (2,765 ratings)
  • 4
    3% (79 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (36 ratings)

Reviews with Text

  • 92% (2,689)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 6, 2025

Fantastic support team. They’re quick to respond, incredibly knowledgeable about their product, and proactive in helping us find solutions that fit our needs. It never felt like we were just another customer. They really took the time to understand our goals and make things work seamlessly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

This app is easy to use, and the support I received from Mina was the cherry on top! I'm glad I found uppromote, it adds value without a big heavy lift for set up (no engineering support needed for us to set up)

Store

EMRA

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Quick customer service that solved our question :)

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Lina provided quick and accurate support. I was able to solve the problem in no time and move on to the next task! Perfect!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Tanie resolved my issue in 5 seconds

Store

Lumara

Using app

2 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Oct. 4, 2025

Tommy was very helpful.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

I had a wonderful experience with UpPromote support. Mina was extremely helpful, patient, and professional throughout the whole process. She guided me step by step, answered all my questions clearly, and even helped me get a free trial to start smoothly with the Growth plan. This level of customer care really makes a big difference, and I’m confident to continue with UpPromote because of the excellent support. Highly recommended!

Store

VELTORI

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Mina is a lifesaver!! I was trying to run a report with some directions from a former colleague and ran into some issues. After I quickly explained my problem, Mina quickly and easily came to the rescue. Best customer experience EVER!! Thank you!!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Mina was amazing!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

This app actually help me sell my artwork quickly. I'll look deep into it and maybe subscribe a paid plan for better use of it to boost my sale!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

This is an excellent app that generates genuine orders for us! The customer support team (Tommy) is extremely helpful and resolved the issue I encountered promptly!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

So far it seems to be very good! Hopefully we will keep the track together and will run smoothly all the time. Customer support fast and easy - 5* Thank you

Using app

About 2 months

Total reviews

17

Average rating

4.6

5 / 5 Share

Oct. 2, 2025

Excellent support. I was working with Tanie, and she was able to help me to resolve my issue very quick.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Mina from UpPromote was absolutely amazing! She was knowledgable and quick to help out and really went out of her way to make sure I understood everything. Instead of just giving me short answers, she took the time to actually help me step by step. It honestly turned what could have been a stressful situation into something easy. I’m so grateful for her support! Thank you Mina! 5 starts

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Tommy fixed my mistake super easily. Thank you so much for helping me!

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 1, 2025

Tanie from live chat support was absolutely wonderful! I was just learning how to set things up, and she showed so much patience as she walked me through the process. Her instructions were clear and easy to follow, complete with helpful images and pointers. I went in feeling frustrated, but thanks to her support, I left feeling confident and relieved!

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Amazing Customer Support

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

This app is well developed and easy to use for small companies. I needed assistance during onboarding and received an immediate response from Tanie who was very helpful and resolved my issue very quickly.

Using app

18 days

Total reviews

4

Average rating

5.0