All reviews

Rating Breakdown

  • 5
    95% (3,092 ratings)
  • 4
    2% (80 ratings)
  • 3
    1% (19 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (2,987)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2026

Great app and amazing customer service. Very quick to respond and so helpful! Thank you to Tanie and Mina!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Customer service rep Mina did a great job helping me navigate the store credit process in the customer referral program that we just started using recently. Thank you!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Super schneller und hilfreicher Support. Danke, Mina, für die schnelle Lösung. Die App funktioniert einwandfrei.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

TOMMY is goat

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Great customer service, replied via the in app chat within minutes. Tommy assisted me in resolving my issue quickly. Highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Great!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Tanie did an amazing job understanding my question and guiding me to the payment tab so I can get my new affiliate marketer paid.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

My best friend's boyfriend actually works at Shopify, so she is constantly telling me about all of the recommended plug-ins from the "inner circle". and that have helped her store 10x - UpPromote was one of those plugins. It is my first day installing UpPromote and so far I am impressed with 1) customer support from Maya and 2) how dang EASY it is to get started

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Tanie makes sure that the problem is understood and propose a solution for your own case, nice!

Store

Colvin

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Tanie & Tommy was Really helpful in setting up my account. Made the process easy.

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Der Support (in dem Fall vor allem Evans & Tanie) sind super hilfsbrereit und konnten bisher alle meine Probleme schnell lösen

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

I enjoy this app + working with Tanie!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

superb service by Tommy

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Tommy has been very patient in all our dealings. Really satisfied with their customer response so far!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

We've been using it for a while now, and it has effectively helped us increase sales. We can also get help quickly when we encounter problems.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Great. Thanks for Tommy's help.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

The team are always SO helpful, every single one of them - no question is ever too much. The app is great to use, ive used it as a creator for over 6 years and am now really happily using it as a Brand owner for my own affiliates. Tommy was super helpful today :) thank you team!

Using app

Over 1 year

Total reviews

5

Average rating

3.4

5 / 5 Share

Jan. 11, 2026

UpPromote sounds like exactly what we need !Tanie has been fantastic in helping me setting up and we cant wait to start using it. Thank you so much

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2026

Great customer service by Gwen tonight, appreciate the speedy help I got learning something new on the backend. The chat feature was very helpful!

Using app

28 days

Total reviews

1

Average rating

5.0