UpPromote Affiliate Marketing
All reviews
Barney helped me a lot with adding commissions for our designers as well as our affiliates.
great experience and very polite to me and resolve my query within seconds the all team is cooperative and very polite .
Worked with Barney and the service was good. Responsive, clear and willing to work together to figure out any issues or concerns.
Tommy est un personnel très réactif, à l'écoute. Je le recommande
It's too early in my experimentation to give 5 stars - I'll upgrade it later once I'm convinced that everything works perfectly.
Still testing but loving it so far
I still didn't use it but the settings are easy and quick. I needed some help to embeb it on my page and Tanie was really really helpful and kind. The only BUT I have is that this when you used shortcodes to design the page it provide info in English like the shortcode "cookie" provides "30 days" so it'll be better if cookies shows just 30 and you can add days, días, jours, or whatever you need.
Online support is readily available and so helpful!! Thanks, Tommy!
It was good experience as my problem was a bit complicated. I would say Barney was very helpful to the point where he got on a Google meet call to help resolve my problem. . Nice work!
I had some difficulties at first, not due to the app, but due to my not familiar with the interface. I worked with Stark and he was VERY helpful!
Haven't fully utilized the app yet, but the customer service while we get everything set up has been great.
Hi there. Thank you for rating us. We can't help but wonder what we could do to improve your experience with UpPromote as well as our support. Your feedback would mean the world to us. We have already sent you a message via the in-app chat support channel. Looking forward to have a quick chat with you! Cheers!
On aime travailler sur UpPromote pour notre marketing affilié et nos ambassadeurs de marque! La plateforme est facile d'utilisation et le service à la clientèle est rapide! Il manque quelques éléments de développement pour notre programme qui devient gros, mais c'est super pour commencer un programme affilié.
Nick should get paid more, he's the best staff member by far and will go out of his way to help you. 4 stars though because there is some sneaky paywalls in this app that you'd never guess was there until you're fully invested. Tread carefully.
Nick has been incredible! I’ve been searching for an app that offers a free trial without heavy limitations, and UpPromote has exceeded my expectations. However, what truly stands out is Nick who has patiently solved every single question, issue and customisation. I must add, the reason it didnt receive 5 star, is because there are a-lot of styling and mobile compatibility issues. Logo, style and resizing that makes the user journey look really awful. I have spent hours (with the helpful) support team to solve these issues which are rather basic styling issue that should just work. Also making Font styling (size and format) available to the user to edit would make the processes easier. Thank you
Please, contact me! I was very happy with this app but now I can enter in the app, there's an error apparently. I can't find a way to contact you because the login is not working
Hi there. We're sorry to hear about the issue you got there. We have sent you an email to troubleshoot. Please check your mailbox in your most convenience and provide us with more details on the error you got. We'll try our best to make things for you. Cheers!
It was so close to good! Really great portal and extensive configuration - managed to get the portal, sign in, all pages, and functionality working exactly how I wanted them. Unfortunately, only got purchase tracking to work when Shop Pay was used, but not when regular checkout was done - we admittedly have a strange website setup.. Tested and tried for a while, couldn't get it going. Besides that, the upgrades are far more expensive than the alternatives, which offer perfectly competitive features.
Hi, this is Stark from UpPromote. Thank you for your feedback. It seems there may be some misunderstandings here. Typically, regular checkout is the most compatible with our tracking system. I tried to see if you contacted us to discuss about the tracking test, but it seemed like you never did. We'd love to assist you on setting up the app properly, so please don't hesitate to reach us via the in-app chat. A live agent will be there to help you. Regarding the pricing, we'd love to provide some help too. Looking forward to talking to you. Cheers!
Selina provided great service! All of the support has been really helpful. I'm still trying to understand the tool, but the support is really great.
Hi there. This is Stark from UpPromote support. Thank you for sharing your feedback. Since we do have a lot of features, it's understandable that some users struggle a bit at first. We'd love to help you out, so please don't hesitate to reach us via the in-app chat again. We'll be there for you. Cheers!
i like your employee Barney, she is so sweet ,she help with me
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us via the in-app chat anytime. Cheers!
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