All reviews

Rating Breakdown

  • 5
    96% (3,238 ratings)
  • 4
    2% (78 ratings)
  • 3
    1% (19 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (3,116)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 15, 2026

Maya was really very thorough and very patient with me. She was very knowledgable about where to go and even gave me a step-by-step walkthrough.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2026

Our experience with UpPromote has been extremely positive. The support team is always available, ready to solve any issue and answer every question quickly and professionally. A special thanks to Tanie, who has always been incredibly precise with every solution provided, as well as kind, patient, and professional throughout the entire process. Highly recommended support and overall experience.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2026

easy to use and great customer service (Lina is very friendly and helpful)! recommend!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2026

Support (from Mandy) was so quick and helpful! Thank you!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2026

Lina is a superstar!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2026

Evans helped me fast. Recommend

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2026

Gwen was very professional and helpful. Great support experience.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2026

Great affiliate app and very fast and helpful support - Mina answered my questions instantly!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 13, 2026

Customer Service team are very helpful with responses. Tommy was very professional and answered my questions promptly with a lovely manner. Really appreciate the support and ease of access!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 13, 2026

Store

plusock

Using app

31 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

May 13, 2026

Patient and Timely

Using app

10 months

Total reviews

4

Average rating

4.0

5 / 5 Share

May 12, 2026

Tanie was extremely helpful, knowledgeable, and patient throughout the whole process. She took the time to answer my questions clearly and helped me understand how to set everything up properly. To be honest, I was planning to test another competitor’s affiliate app just to compare the difference, but because of the great support I received from Tanie, I’ve decided to stick with UpPromote. Her customer service made a big difference and gave me confidence in using the app. Thank you, Tanie, for your excellent support!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2026

Tanie's been a great help answering superfast with very detailed answers. My problem was solved in only a few minutes.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2026

so far this app has been going smoothly

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2026

UpPromote Affiliate Marketing has been an absolute game changer for our Shopify store. The app is incredibly easy to set up, packed with useful features, and gives you full control over your affiliate program without feeling overwhelming. What really sets it apart is the customer support. Mina went above and beyond to help us get everything running smoothly. Fast responses, clear explanations, and a genuine effort to solve our issues. You do not see that often. She made the whole experience seamless. If you are serious about growing your store through affiliates, this app is a no brainer. Highly recommend.

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2026

Very helpful!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2026

Great and quick costumer service! Thank you Evans!

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2026

Great support! Thank you, Evans!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2026

UpPromote has been super easy to use and made managing our affiliate program much smoother. The platform is flexible, packed with great features, and stood out after trying several alternatives. The setup was simple, and their support team has always been responsive and genuinely helpful, from general support to custom design requests, Tanie has been wonderful and always kind and easy to work with. Some advanced features can feel a little expensive for smaller brands, but they offer solid lower tier and free plan options. Overall, for what UpPromote offers compared to other platforms on the market, it’s definitely worth it and has been a great experience for our brand.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2026

Using app

12 months

Total reviews

4

Average rating

5.0