All reviews

Rating Breakdown

  • 5
    95% (2,832 ratings)
  • 4
    3% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,751)
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5 / 5 Share

Sept. 24, 2025

Mina & Nick were a great help - answered questions almost instantly! Amazing service

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

First time setting anything like this up and whilst if I had took the time to have a play I would have figured it out by myself as it really is quite straightforward. But I didn't try and figure it out myself! Instead I just jumped on the chat and was help massively by Mina who was really patient and answered all my questions and clearly explained what I needed to do. Fantastic support thank you.

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

The customer service staff were very patient and helpful.

Using app

About 3 years

Total reviews

4

Average rating

5.0

2 / 5 Share

Oct. 5, 2025

The app is nice and very easy to use, and the support is great. The main issue is the marketplace, which is full of scammers. The app developers should take responsibility for cleaning it up rather than leaving merchants to deal with the problem.

Store

MoonArt

Using app

14 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Oct. 14, 2025

Mina was great help! She resolved all my question very quick, and one thing she wasn't able to do right away she was cool about it and forwarded it to dev team for further check. Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Très bonne application et simple d'utilisation. J'avais néanmoins quelques questions sur le fonctionnement de l'application et Mina m'a été d'une très grande aide. Elle a su répondre à toutes mes questions. Mina est d'une grande gentillesse :-)

Using app

About 21 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Uppromote is easy to use and quick to respond when you need help. I have worked with Tanie on multiple occasions and she always responds quickly and always provides great instructions as well as ensures I am set up properly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

An outstanding customer service! The answers are always quick, clear, and precise. Special thanks to Tommy, Evans, and Eva, who were particularly available and efficient: every time, they took the time to listen, explain, and suggest the right solutions. It’s truly a pleasure to deal with such a professional and friendly team. Thank you again, it really inspires confidence for the future!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Great support! I was transferred directly from the chat bot to an employee without having to wait long. Tommy from UpPromote Support helped me right away and solved my problem. This makes support fun! Thank you, Tommy, for your quick help!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Using app

6 days

Total reviews

4

Average rating

3.3

5 / 5 Share

Sept. 21, 2025

Tanie helped me a lot with setting everything right. Really recommended!!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

Customer support is very responsive and helpful. Mina has been very effective with answering all of my questions.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

Tanie, this is for you. I really appreciate the way you helped me when I was really overwhelmed and stuck in between. People like Tanie are super-amazing supporters !!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

I had an issue figuring out how to add an old order to a new affiliate, and Tanie from UpPromote went above and beyond to help me. She was patient, clear, and walked me through the process until everything was working smoothly. I really appreciated her professionalism and quick support — it made what felt like a complicated problem super easy to solve. Thank you, Tanie!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Clara was very helpful! Instant answer, this is most important. With screen shots.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Great customer support. Mina and Tanie really did help a lot quickly.

Using app

10 months

Total reviews

7

Average rating

5.0