All reviews

Rating Breakdown

  • 5
    95% (2,978 ratings)
  • 4
    3% (84 ratings)
  • 3
    1% (19 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 92% (2,890)
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5 / 5 Share

Nov. 11, 2025

Incredible platform and even better support! UpPromote has completely streamlined how we manage our affiliate programs across multiple brands. It’s simple to set up, easy to customize, and has every feature we need, from tracking commissions to managing influencer tiers and coupon codes. The best part is their customer support. Anytime we’ve needed help, the team has been lightning fast, kind, and genuinely invested in helping us succeed. It’s rare to find a platform that’s this reliable and flexible. Highly recommend UpPromote to anyone running an affiliate or influencer program. It’s been a total game changer for our business!

Using app

8 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 11, 2025

Very good and helpfull service and support from Tanie

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

I was referred to Shopify by another person who sells a TRUE golf product that really works. Shopify is a game changer for products, like the Putting Alley, that need a bit of explanation by professional golfers who understand the value proposition. The UpPromote affiliate program works in close tandem with the Shopify website. Online UpPromote help is always available (thank you Tanie) in what seems to be a one-on-one basis. Another day, another chat. I also use ChatGPT to get questions answered; however, it's not always up to date. That's when I turn to the chat team (Mina in this case), and she answered my questions that CGPT couldn't. It's a nice teamwork play.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

New to the program but so far support has been very helpful.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Tanie was great help! thank you

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Atendimento incrível! Buscou entender a causa do problema, e me ajudou a ter agilidade na resolução do problema.

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FIBER

Using app

About 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 11, 2025

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Loucil

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Thank you Mina for the wonderful customer service and experience. You answered all of my questions and helped me with set up. I appreciate your professionalism and great energy!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Tanie was a great help!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Super useful, easy to use and great tutorials online to help set up

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Soar

Using app

15 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Support agent Tanie is helpful and informative. She understands merchant's pain points in navigating the app. She makes me feel confident of running effective campaigns!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Great app, simple to use and to the point. Also, great help from the Support team, especially Tanie!

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iFungi

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

The support is incredibly good.

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PURACE

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

Excellent customer service. Very helpful, knowledgeable, patient, and kind. Thank you so much!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Great customer support. Very seriously and friendly.

Using app

About 10 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Mina was great and very quick to respond - they've been a wonderful support team.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Tanie was really helpful with my support needs.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Gwen was courteous, professional and went above and beyond to resolve my issues.

Using app

Almost 2 years

Total reviews

13

Average rating

3.8