All reviews

Rating Breakdown

  • 5
    95% (2,795 ratings)
  • 4
    3% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (36 ratings)

Reviews with Text

  • 92% (2,717)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2025

Barney from customer support has been super helpful with helping me set everything up. A someone who isn't very tech savvy, he's made the whole process very easy.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Clara was very prompt at replying and clearly assisted me with the coupon trouble I was having, would recommend.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Mia helped me set up everything on the app. She has been wonderful throughout our conversation.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Don't look anywhere else, the best software and the customer service is crazy. I've never seen better customer service than this, 100% recommended.

Store

GRINDX

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Thanks for Clara kindly help, assisting my affiliate reset the password. Really appreciate of it. Thanks again.

Store

Ainohot

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Tanie is so wonderful. She responses quickly and helps me solve the issue quickly.

Store

UniKeys

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

With any great app there is a learning curve. luckily up promote has an amazing support team ready and full of knowledge to help you along the way not mater what stage you're at. Tanie helped me out and not only helped me with solutions but helped me gain an understanding of my problem.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Good support

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Tommy and the rest of the team at UpPromote are very helpful. When I was stuck on the set up. They didn't send me an article they sent me clear actionable steps and screen shots. As a business owner our most valuable asset is our time and they helped me use it well.

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Agradecer al equipo de soporte de UpPromote, a Tanie y Gwen, quienes nos atendieron de manera amable y resolvieron todas nuestras dudas con rapidez y claridad. La experiencia fue súper fluida y se nota la dedicación en brindar un apoyo cercano y efectivo.

Store

Sokobox

Using app

About 2 years

Total reviews

10

Average rating

4.5

5 / 5 Share

Aug. 18, 2025

quick and helpful response

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2025

Clara was extremely helpful when I needed support. UpPromote is the perfect tool for my social media affiliates and my B2B Affiliates. The affiliate dashboard is very user-friendly and easy to navigate. Previously, I was manually managing my referrals, but now I'm so happy that I've migrated all of my affiliates over to UpPromote and am saving myself time and energy.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2025

Setting up my store for the first time, customer service was super quick to come back to me and guide me through my questions. Great service and assurance to know support is there when you need it. Thanks so much Barney!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2025

Great Customer service - quick responses and patient with me as I learn the system

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2025

Amazing app, Mina was super helpful even on weekends! Highly recommended!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

MIA is AMAZING!!! SO grateful for her expertise and patience helping me with my issue!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Excelent service and super helpfull. Mina helped me a lot!

Store

Phavos

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Easy to set up and support was readily available to answer my questions. I've used GoAffPro before and this seems a little easier.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

I needed help getting the registration form activated so I could add to my site. Tommy was so responsive and quick to assist. He went above and beyond and double checked to ensure I was able to get it placed right. He found a few grammatical errors on my end and saved me a lot of future embarrassment. He then went on to help me improve my registration form and walked me through updating to a new theme. He was very engaging and friendly the entire time, probably close to an hour! Best customer service experience I've had through chat!

Using app

7 days

Total reviews

2

Average rating

5.0