All reviews

Rating Breakdown

  • 5
    93% (3,663 ratings)
  • 4
    5% (193 ratings)
  • 3
    1% (36 ratings)
  • 2
    0% (18 ratings)
  • 1
    1% (37 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 5, 2024

Very user friendly. Tommy was very patient in helping to resolve the issue.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

Great documentation and wonderful UI. Gwen offered amazing customer support.

Store

My Store

Using app

28 days

5 / 5 Share

June 5, 2024

Super helpful customer service with Gwen! Looking forward to a great relationship with UpPromote!

Using app

26 days

Total reviews

10

Average rating

5.0

5 / 5 Share

June 5, 2024

Excelente Nível de serviço :) Recomendo vivamente ... a melhor plataforma do mercado, já experimentei algumaas, nenhuma como esta :)

Store

BUDWING

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 5, 2024

So far this has been one of the easiest apps to work with through Shopify. There chat customer service is very fast and efficient in responding to your inquiry or requests. I am looking forward to a long and prosperous relationship with UpPromote!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2024

This app is fabulous and the customer support is off the charts! Nick stayed with me to help me understand a few areas I didn't get. He completely educated me and I am all set. Highly recommend!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2024

Stark has been very helpful in addressing my questions. Previously, I spoke with another representative from Uppromote, but they didn't seem to understand my questions even after I clarified them and appeared impatient with my inquiries.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

Great customer service experience from Barney! Super helpful and was able to assist very thoroughly. App has a lot of features too.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

June 3, 2024

pretty good so far and customer service was great!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

Un services au top qui répond parfaitement à toutes mes questions

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2024

Excellent customer support!

Store

LOOV

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2024

UpPromote has Free plan,it is good for the new salers.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2024

Excellent customer service! I reached out to them asking to change the title fonts and body fonts. I wasn't sure they could do it, so I contacted their service, and Barney was willing to help. I actually didn't think he would do it, but he contacted the correct service team and they updated all the fonts so they match my website's fonts. The customer service is terrific. THANK YOU SO MUCH, Barney. I would definitely recommend this app.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2024

Amazing app and support team. I wanted to extend my appreciation for including the option to remove your branding on forms within the app. It's a thoughtful feature that enhances the professional appearance of our content and aligns seamlessly with our branding strategy. This flexibility not only contributes to a more cohesive user experience but also empowers us to maintain consistency across our materials. Thank you for prioritizing customization and user preferences – it truly makes a difference!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2024

Store

Tacray

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2024

By far the best Affiliate Marketing app on Shopify App Store. Completely agree with the rest of the positive reviews on here. App's ease of use, functionality and complete end-to-end solution is perfect. Support is also super helpful and quick which is critical for a business owner like myself. Gwen especially from Support was great in helping finalise all my set up and go-live checklist. Thank you!

Store

LOBOCKI

Using app

4 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!

5 / 5 Share

May 29, 2024

Had a quick question and required support chat. Selina was very responsive and help me quickly. Great experience with support!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

We are new to using UpPromote and the customer service has been outstanding. Evans was able to get our issue resolved quickly and provide additional help with getting our affiliate program up and running. We are looking forward to growing our brand and our business with UpPromote! Thank you for your help.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2024

I've installed the app today. The UI is very simple and everyone can easily complete all the settings Now, I've encountered a few problems with customization but what I liked about UpPromote is the live support. Barney helped with colors settings and answered all the questions I had about coupons, programs, and affiliates. Definitely worth a try.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2024

Using app

About 1 month

Total reviews

13

Average rating

5.0