All reviews

Rating Breakdown

  • 5
    95% (2,831 ratings)
  • 4
    3% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,750)
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5 / 5 Share

July 18, 2025

Great Customer Service! Mina was so helpful and made setting this up clear and easy to handle!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2025

GOOD

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

Clara was great to work with. Helped me with my issue right away. I appreciate all the help.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

Onboarding is very easy, and the support staff will walk you through it if needed - while also giving some helpful tips that you might overlook otherwise. Mina suggested that I add more form fields to the registration, so that we could more easily identify affiliates that would match our needs. The set up itself is also quite easy, and they have you go through the process as an affiliate yourself, so you know what they'll go through when you ask them to sign up. Looking forward to what the app can help us achieve in gaining sales and site visits!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

Great support team.

Store

HLTHY

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2025

I had a very nice customer experience with Tanie. I needed some help on some advanced aspects of the app and she patiently walked me through the process. I really like the fact that you can pretty much chat with someone instantly as opposed to other apps where you have to email and wait sometimes days for a response.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

July 16, 2025

Mina was super helpful and quick to help figure out my issue! No complaints! W Team

Store

SkinAct

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

July 16, 2025

Tanie was great!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2025

Tommy's support service is extremely good and he is very patient

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2025

Gwen from support was amazing!

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 15, 2025

Nothing is better than this app and all these reviews and 4.9 rating is the proof!

Using app

14 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 15, 2025

Mina was fantastic in helping me navigate the UpPromote setup. Thank you for the wonderful support.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

Mina provided excellent support when an affiliate made a mistake in form completion.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2025

I wanted to remove the UpPromote branding from my affiliate signup form, so I reached out to their support — and honestly, the experience was great. Hannah helped me out right away, was super friendly, and handled everything quickly. She also gave me a tip on how to add extra fields to the form to better qualify affiliates, which was really useful. Everything was smooth, and she even double-checked it after I made the changes. It’s rare to find such helpful and patient support. Thanks, Hannah — really appreciate it!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

Fantastic customer support and great UI/UX to customize and navigate

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2025

Great

Store

MIKUNA

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2025

Just wow! Quick Response, quick solutions! Can recommend UpPromote to every shop owners, who want to start an Affiliate program. Thank you for your support!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2025

Working with UpPromote has been a game changer for managing our affiliate program. The platform is straightforward, flexible, and packed with the features we actually need like lifetime tracking, customized discount codes, and real-time performance dashboards. Tommy has been incredibly responsive and supportive from the start. Every time we had a technical question or needed a feature customized to fit our B2B structure, they delivered quickly and professionally. Much thanks

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2025

THE BEST

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2025

Customer service is excellent! They assisted me in customizing my landing page. They also provided suggestion on the registrations form. It was a very seamless experience.

Using app

About 1 month

Total reviews

2

Average rating

5.0